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Kolter Hospitality

Front Desk Clerk

Kolter Hospitality, Sarasota, Florida, United States, 34243

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Front Desk Clerk

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Front Desk Clerk

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Kolter Hospitality This range is provided by Kolter Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$15.00/hr - $15.00/hr Overview:

A Kolter Hospitality Front Desk Agent delivers service excellence to our guests creating a comfortable and welcoming environment. This position is responsible for processing check-ins and check outs, issuing room keys, and resolving guest issues with complying with all Kolter Hospitality standards, policies and procedures.

Performance Expectations

Assist guests with check in and check out processes. Coordinate all guest requests. Inform guests of hotel services, features and room amenities. Welcome the guest by name whenever possible. Follow the hotel’s rate structures, discounts and sell/upsell strategies. Performs cashiering tasks like bill/invoice settlement, posting charges, adjustments, etc. Know and carry out specified duties in response to fire alarm, guest medical emergency and security threats. Cancel room reservations according to policy. Report any items in need of repair. Follow all safety procedures while working.

Behavioral Expectations

Be effective and innovative in handling and solving problems in the workplace. Remain positive and helpful while working in a fast-paced environment. Committed to the success and growth of the company. Act honorably, even when no one is watching. Eagerness to grow and/or develop within the company Passionately provide personalized guest service

Equal Opportunity Employer

M/F/Veteran/Disability

Drug Free Workplace

Kolter Hospitality Participates in E-Verify Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Administrative Industries Hospitality Referrals increase your chances of interviewing at Kolter Hospitality by 2x Sign in to set job alerts for “Receptionist” roles.

Sarasota, FL $38,000.00-$45,800.00 11 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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