The Westin Buffalo
The opportunity
Delaware North Parks and Resorts is hiring full-time and part-time Front Desk Clerks to join our team at The Westin Buffalo in Buffalo, New York. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when interacting with guests, so making a great impression is crucial. If engaging with guests is your forte, your next career move has arrived; apply now and join our team.
Pay $17.50 – $18.50 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
What we offer Join our collaborative team at the Westin in downtown Buffalo, New York. Our busy, four-diamond hotel will give you the opportunity to meet people from around the world and work with a supportive team focused on career development.
Health, dental, and vision insurance*
401k with company match*
Paid vacation days and holidays*
Paid parental bonding leave*
Tuition or professional certification reimbursement*
Weekly pay
Free shift meal
Free parking
30% discount at Jake’s Cafe
Discounted room rates for employees, friends, and family
Generous Marriott discounts
Referral bonus – earn $200 for each eligible referral
Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
*Available for full-time, year-round team members
What will you do?
Greet and register guests via a centralized registration system and coordinate with housekeeping as needed.
Manage cash and credit card transactions while keeping accurate paperwork.
Resolve small guest issues immediately, delivering items to guests as needed.
Monitor and balance the daily figures, post room and tax charges on guest accounts.
More about you
Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial.
Ability to multitask, function in a professional manner under pressure from guests and supervisors.
No high school diploma or GED required.
Previous customer service experience preferred.
Previous front desk experience preferred.
Physical requirements
Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts.
Shift details Weekends Holidays OT as needed Days Evenings
Source: Hospitality Online
#J-18808-Ljbffr
Pay $17.50 – $18.50 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
What we offer Join our collaborative team at the Westin in downtown Buffalo, New York. Our busy, four-diamond hotel will give you the opportunity to meet people from around the world and work with a supportive team focused on career development.
Health, dental, and vision insurance*
401k with company match*
Paid vacation days and holidays*
Paid parental bonding leave*
Tuition or professional certification reimbursement*
Weekly pay
Free shift meal
Free parking
30% discount at Jake’s Cafe
Discounted room rates for employees, friends, and family
Generous Marriott discounts
Referral bonus – earn $200 for each eligible referral
Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
*Available for full-time, year-round team members
What will you do?
Greet and register guests via a centralized registration system and coordinate with housekeeping as needed.
Manage cash and credit card transactions while keeping accurate paperwork.
Resolve small guest issues immediately, delivering items to guests as needed.
Monitor and balance the daily figures, post room and tax charges on guest accounts.
More about you
Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial.
Ability to multitask, function in a professional manner under pressure from guests and supervisors.
No high school diploma or GED required.
Previous customer service experience preferred.
Previous front desk experience preferred.
Physical requirements
Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts.
Shift details Weekends Holidays OT as needed Days Evenings
Source: Hospitality Online
#J-18808-Ljbffr