Hudson River Community Credit Union (HRCCU)
Call Center Representative - Credit Union
Hudson River Community Credit Union (HRCCU), Corinth, New York, United States
Call Center Representative - Credit Union
2 days ago Be among the first 25 applicants
Hudson River Community Credit Union (HRCCU) provided pay range This range is provided by Hudson River Community Credit Union (HRCCU). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $17.75/hr - $22.00/hr
Hudson River Community Credit Union is a not-for-profit financial cooperative whose mission is to improve the well-being of member owners and their families.
Call Center Representative-Credit Union
We have an exciting opportunity in our Call Center!
Who you are You are an enthusiastic problem-solver looking to make a difference in our members lives. You have strong communication skills, empathy, patience, and the ability to stay calm under pressure. You will become knowledgeable about HRCCU products and services to enhance our members financial well-being.
What you will do You will have the opportunity to assist members on the phone, by answering their questions within a wide variety of banking transactions. Our representatives also provide online banking support and work on administrative tasks throughout the day.
Our Call Center Progression Model is designed to provide you advancement in your role and an increase in your salary through on-the-job training and structured compensation increase.
Employment Details
Location: HRCCU Operations Center in Corinth, NY.
Schedule: Monday through Friday 8:15am to 5pm, with a Saturday shift 9am-1pm rotation. Full time, benefited, 40 hours per week.
Pay rate: $17.75 -$22.00 per hour based on experience.
Perks You Will Receive As a Full-time Team Member
Medical, dental, and vision benefits
Short-term, long-term, and life insurance policies
401K with matching contribution up to 10%
Generous paid time off, including birthday off and additional 12 observed holidays
Gym reimbursement and wellness program
Internal and external training, including certification and tuition reimbursement
Community Volunteer initiatives
Career growth & advancement opportunities
What you will need
Experience: At least one year of similar or related experience. Financial services or credit card call center experience preferred.
Education: A high school diploma or GED.
Why work with us We stand by our purpose to support our members, employees, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring open communication and employees feel valued.
Our Culture Statement To create a supportive, inclusive and purpose-driven workplace where employees feel valued, empowered and inspired to serve our community while demonstrating kindness and empathy towards one another.
Learn more about our company culture and benefits on our careers page!
Apply online
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
Consumer Services
Referrals increase your chances of interviewing at Hudson River Community Credit Union (HRCCU) by 2x
Call Center Representative - Credit Union Saratoga Springs, NY $18 - $27.45 4 months ago
Saratoga Springs, NY $17.25 - $27.45 2 months ago
Saratoga Springs, NY $15.50 - $17.50 6 hours ago
Ballston Spa, NY $15.50 - $22.30 11 hours ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Hudson River Community Credit Union (HRCCU) provided pay range This range is provided by Hudson River Community Credit Union (HRCCU). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $17.75/hr - $22.00/hr
Hudson River Community Credit Union is a not-for-profit financial cooperative whose mission is to improve the well-being of member owners and their families.
Call Center Representative-Credit Union
We have an exciting opportunity in our Call Center!
Who you are You are an enthusiastic problem-solver looking to make a difference in our members lives. You have strong communication skills, empathy, patience, and the ability to stay calm under pressure. You will become knowledgeable about HRCCU products and services to enhance our members financial well-being.
What you will do You will have the opportunity to assist members on the phone, by answering their questions within a wide variety of banking transactions. Our representatives also provide online banking support and work on administrative tasks throughout the day.
Our Call Center Progression Model is designed to provide you advancement in your role and an increase in your salary through on-the-job training and structured compensation increase.
Employment Details
Location: HRCCU Operations Center in Corinth, NY.
Schedule: Monday through Friday 8:15am to 5pm, with a Saturday shift 9am-1pm rotation. Full time, benefited, 40 hours per week.
Pay rate: $17.75 -$22.00 per hour based on experience.
Perks You Will Receive As a Full-time Team Member
Medical, dental, and vision benefits
Short-term, long-term, and life insurance policies
401K with matching contribution up to 10%
Generous paid time off, including birthday off and additional 12 observed holidays
Gym reimbursement and wellness program
Internal and external training, including certification and tuition reimbursement
Community Volunteer initiatives
Career growth & advancement opportunities
What you will need
Experience: At least one year of similar or related experience. Financial services or credit card call center experience preferred.
Education: A high school diploma or GED.
Why work with us We stand by our purpose to support our members, employees, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring open communication and employees feel valued.
Our Culture Statement To create a supportive, inclusive and purpose-driven workplace where employees feel valued, empowered and inspired to serve our community while demonstrating kindness and empathy towards one another.
Learn more about our company culture and benefits on our careers page!
Apply online
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
Consumer Services
Referrals increase your chances of interviewing at Hudson River Community Credit Union (HRCCU) by 2x
Call Center Representative - Credit Union Saratoga Springs, NY $18 - $27.45 4 months ago
Saratoga Springs, NY $17.25 - $27.45 2 months ago
Saratoga Springs, NY $15.50 - $17.50 6 hours ago
Ballston Spa, NY $15.50 - $22.30 11 hours ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr