Care Lync
Overview
Care Lync is a Social Services agency focused on providing Service Coordination (Supports Coordination/Case Management) services to adults diagnosed with Intellectual, Developmental and Autism Spectrum Disorder throughout Maine enrolled in the Medicaid Waiver Program. Our Service Coordinators work with adults to help them navigate, understand, and secure the services needed to live independently in their home and community. We offer a great benefits package including medical, dental, vision, 401k, paid time off within a cooperative rewarding family environment. General Summary
The Service Coordinator / Support Coordinator / Case Manager provides case management activities necessary to meet the needs of clients assigned to the consolidated care team. This position is responsible for the development of individualized care management plans; implementation of the care plan through brokering and coordinating services; and the monitoring and evaluation of all clinical outcomes to ensure that services are provided in a professional, comprehensive, and cost-effective manner. The role assists in the location, coordination and monitoring of needed services and supports through the development and implementation of the Individual Support Plan (ISP). The Service Coordinator / Support Coordinator / Case Manager will assist the person(s) receiving services in identifying and communicating his/her requests and needs for services and supports, which may include housing, medical, social, vocational and other community services. Responsibilities
Complete assessments to assist in identifying each participant\'s needs and desires for service delivery. Develop a Person-Centered Service Plan for each participant and modify at least annually or when there is a significant medical or social change. Ensure the participant\'s choice of providers by providing information for the participant to make a fully informed decision. Ensure the Behavioral Support Plan and Crisis Plan (if the participant has a Behavior Specialist) is consistent with the ISP. Maintain accurate documentation, knowledge, and reporting as assigned. Report all incidents of participant abuse, neglect or exploitation immediately to supervisor/director. Ensure timely reporting of incidents to ensure participant health and safety is not at risk. Actively coordinate with other individuals and/or entities essential in the physical and/or behavioral care delivery for the participant, including other care coordinators, to ensure seamless coordination between physical, behavioral and support services. Research and develop alternative solutions to participants\' needs. Develop and maintain a professional working relationship with participants and their families/caregivers. Ensure confidentiality regarding sensitive material and private health information of each individual served. Attend required trainings and recertification classes. Confers regularly with supervisor/director(s) to understand and consider factors such as participants\' needs, abilities, learning levels, and physical limitations. Travel approximately 50% to participants as needed. Qualifications
BS/BA degree in related coursework. Minimum of 1 year related experience providing case management for individuals with Intellectual Disabilities, Autism Spectrum Disorders, or Physical Disabilities. Experience with Microsoft Office, state-maintained databases. Ability to perform arithmetic using whole numbers, fractions, and decimals. Must maintain proficiency in company-sponsored training and certifications. Maintain CPR/First Aid certification and updated state related Clearances. Successfully complete and maintain training courses as required or amended by program regulations. Valid Driver\'s License including personal vehicle insurance coverage for liability and current vehicle registration, copies must be maintained on file with Care Lync. Inform supervisor immediately when any change in auto insurance policy, automobile registration and/or status of driver\'s license. Bi-lingual English-Spanish preferred. Certifications in one of the following is a plus but not required and may be obtained during employment at employer\'s expense. American Institute of Health Care Professionals Capacity Building Institute Certified Case Manager (CCM) Certified Community Health Worker Certified Disability Management Specialist Dual Diagnosis Training Enabling technology Navigator Certification LifeCourse Ambassador NADD-CC Clinical Certification NADD Dual Diagnosis Specialist Certification NADD-DDS Dual Diagnosis Specialist Certification Pediatric Capacity Building Institute Person Centered Thinking Trainer Credentialing Social Role Valorization Misc case management applicable trainings/certifications Other Duties
This job description is intended to describe the general nature and work performed by employees, but is not a complete list of activities, duties or responsibilities required of personnel. Furthermore, other duties, responsibilities and activities may change or be assigned at the discretion of the employer. At which time, a revised job description will be dispensed to include any added and/or augmented essential functions. Care Lync is an equal opportunity employer and complies with applicable civil rights laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, or other protected status.
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Care Lync is a Social Services agency focused on providing Service Coordination (Supports Coordination/Case Management) services to adults diagnosed with Intellectual, Developmental and Autism Spectrum Disorder throughout Maine enrolled in the Medicaid Waiver Program. Our Service Coordinators work with adults to help them navigate, understand, and secure the services needed to live independently in their home and community. We offer a great benefits package including medical, dental, vision, 401k, paid time off within a cooperative rewarding family environment. General Summary
The Service Coordinator / Support Coordinator / Case Manager provides case management activities necessary to meet the needs of clients assigned to the consolidated care team. This position is responsible for the development of individualized care management plans; implementation of the care plan through brokering and coordinating services; and the monitoring and evaluation of all clinical outcomes to ensure that services are provided in a professional, comprehensive, and cost-effective manner. The role assists in the location, coordination and monitoring of needed services and supports through the development and implementation of the Individual Support Plan (ISP). The Service Coordinator / Support Coordinator / Case Manager will assist the person(s) receiving services in identifying and communicating his/her requests and needs for services and supports, which may include housing, medical, social, vocational and other community services. Responsibilities
Complete assessments to assist in identifying each participant\'s needs and desires for service delivery. Develop a Person-Centered Service Plan for each participant and modify at least annually or when there is a significant medical or social change. Ensure the participant\'s choice of providers by providing information for the participant to make a fully informed decision. Ensure the Behavioral Support Plan and Crisis Plan (if the participant has a Behavior Specialist) is consistent with the ISP. Maintain accurate documentation, knowledge, and reporting as assigned. Report all incidents of participant abuse, neglect or exploitation immediately to supervisor/director. Ensure timely reporting of incidents to ensure participant health and safety is not at risk. Actively coordinate with other individuals and/or entities essential in the physical and/or behavioral care delivery for the participant, including other care coordinators, to ensure seamless coordination between physical, behavioral and support services. Research and develop alternative solutions to participants\' needs. Develop and maintain a professional working relationship with participants and their families/caregivers. Ensure confidentiality regarding sensitive material and private health information of each individual served. Attend required trainings and recertification classes. Confers regularly with supervisor/director(s) to understand and consider factors such as participants\' needs, abilities, learning levels, and physical limitations. Travel approximately 50% to participants as needed. Qualifications
BS/BA degree in related coursework. Minimum of 1 year related experience providing case management for individuals with Intellectual Disabilities, Autism Spectrum Disorders, or Physical Disabilities. Experience with Microsoft Office, state-maintained databases. Ability to perform arithmetic using whole numbers, fractions, and decimals. Must maintain proficiency in company-sponsored training and certifications. Maintain CPR/First Aid certification and updated state related Clearances. Successfully complete and maintain training courses as required or amended by program regulations. Valid Driver\'s License including personal vehicle insurance coverage for liability and current vehicle registration, copies must be maintained on file with Care Lync. Inform supervisor immediately when any change in auto insurance policy, automobile registration and/or status of driver\'s license. Bi-lingual English-Spanish preferred. Certifications in one of the following is a plus but not required and may be obtained during employment at employer\'s expense. American Institute of Health Care Professionals Capacity Building Institute Certified Case Manager (CCM) Certified Community Health Worker Certified Disability Management Specialist Dual Diagnosis Training Enabling technology Navigator Certification LifeCourse Ambassador NADD-CC Clinical Certification NADD Dual Diagnosis Specialist Certification NADD-DDS Dual Diagnosis Specialist Certification Pediatric Capacity Building Institute Person Centered Thinking Trainer Credentialing Social Role Valorization Misc case management applicable trainings/certifications Other Duties
This job description is intended to describe the general nature and work performed by employees, but is not a complete list of activities, duties or responsibilities required of personnel. Furthermore, other duties, responsibilities and activities may change or be assigned at the discretion of the employer. At which time, a revised job description will be dispensed to include any added and/or augmented essential functions. Care Lync is an equal opportunity employer and complies with applicable civil rights laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, or other protected status.
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