Capital Vacations
Overview
Capital Vacations Career Opportunities. A great place to work. Careers At Capital Vacations. Current job opportunities are posted here as they become available. To learn more about working for Capital Vacations, please view our video below: Opportunity for career advancement in a fast-paced, growth-oriented organization! Benefits
Paid Time Off and Paid Holidays Medical/Dental with employer contribution Voluntary Life Insurance, Disability, and Aflac Insurance Company-paid life insurance and long-term disability Travel Perks to Resort Locations Company Perks Program Position
We are seeking a highly motivated and customer-focused individual to join our team as a Hospitality Specialist. As a Hospitality Specialist, you will play a vital role in ensuring exceptional customer service experience for our guests. You will be responsible for providing a warm and welcoming environment, addressing guest needs, and ensuring their satisfaction throughout their stay. Responsibilities
Responsible for the efficient and courteous operations of the front desk. Check guests in/out; collect balances, post appropriate room charges, make reservations, make room moves, and manage stay-over requests to ensure guest satisfaction. Check online travel agents for rental inbound; run reports and correct errors before guest check-in; prepare night audit daily; respond to online reviews. Answer and transfer calls from the switchboard with proper telephone etiquette; answer guest questions about local restaurants and attractions. Make courtesy calls and follow-up on guest issues; send confirmation letters to owners/guests as needed; make rental calls to notify owners whether their villa has been rented or not. Coordinate with all other departments to ensure a smooth response to guest requests. Process all incoming revenue from all departments daily; operate and balance credit card machines, cashier audit reports, and cash drawer; post transactions from other departments; Conduct daily post office and banking runs. Perform inventory management changes as directed by the supervisor or manager. Prepare check-in packets for the upcoming week and order office supplies as needed. Enter maintenance and service requests promptly; block RCI points for unpaid accounts; manage RCI banking, membership changes, and cancellations. All other duties as assigned. Responsibilities listed may not include all tasks or apply to all resort locations; an official job description will be provided and signed on the first day of employment. Qualifications
Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace. Here’s what you have already achieved: High School Diploma/GED preferred Prior experience in a hospitality or customer service role preferred Computer skills, attention to detail, excellent customer service skills, and the ability to work under pressure About the company
At Capital Vacations we are united by a common purpose of “Travel. Gather. Smile. Repeat.” We pride ourselves on bringing our passion, innovation, and boldness to travel, enriching the lives of those we serve. We encourage you to join our team and help us in fulfilling our purpose. If this opportunity excites you, and if you have the following qualifications, we invite you to apply for our team.
#J-18808-Ljbffr
Capital Vacations Career Opportunities. A great place to work. Careers At Capital Vacations. Current job opportunities are posted here as they become available. To learn more about working for Capital Vacations, please view our video below: Opportunity for career advancement in a fast-paced, growth-oriented organization! Benefits
Paid Time Off and Paid Holidays Medical/Dental with employer contribution Voluntary Life Insurance, Disability, and Aflac Insurance Company-paid life insurance and long-term disability Travel Perks to Resort Locations Company Perks Program Position
We are seeking a highly motivated and customer-focused individual to join our team as a Hospitality Specialist. As a Hospitality Specialist, you will play a vital role in ensuring exceptional customer service experience for our guests. You will be responsible for providing a warm and welcoming environment, addressing guest needs, and ensuring their satisfaction throughout their stay. Responsibilities
Responsible for the efficient and courteous operations of the front desk. Check guests in/out; collect balances, post appropriate room charges, make reservations, make room moves, and manage stay-over requests to ensure guest satisfaction. Check online travel agents for rental inbound; run reports and correct errors before guest check-in; prepare night audit daily; respond to online reviews. Answer and transfer calls from the switchboard with proper telephone etiquette; answer guest questions about local restaurants and attractions. Make courtesy calls and follow-up on guest issues; send confirmation letters to owners/guests as needed; make rental calls to notify owners whether their villa has been rented or not. Coordinate with all other departments to ensure a smooth response to guest requests. Process all incoming revenue from all departments daily; operate and balance credit card machines, cashier audit reports, and cash drawer; post transactions from other departments; Conduct daily post office and banking runs. Perform inventory management changes as directed by the supervisor or manager. Prepare check-in packets for the upcoming week and order office supplies as needed. Enter maintenance and service requests promptly; block RCI points for unpaid accounts; manage RCI banking, membership changes, and cancellations. All other duties as assigned. Responsibilities listed may not include all tasks or apply to all resort locations; an official job description will be provided and signed on the first day of employment. Qualifications
Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace. Here’s what you have already achieved: High School Diploma/GED preferred Prior experience in a hospitality or customer service role preferred Computer skills, attention to detail, excellent customer service skills, and the ability to work under pressure About the company
At Capital Vacations we are united by a common purpose of “Travel. Gather. Smile. Repeat.” We pride ourselves on bringing our passion, innovation, and boldness to travel, enriching the lives of those we serve. We encourage you to join our team and help us in fulfilling our purpose. If this opportunity excites you, and if you have the following qualifications, we invite you to apply for our team.
#J-18808-Ljbffr