Lutheran Social Services of Central Ohio
Case Manager - Veterans Services
Lutheran Social Services of Central Ohio, Columbus, Ohio, United States, 43224
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Case Manager - Veterans Services
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Lutheran Social Services of Central Ohio
Position: Case Manager, Veterans Services (SSVF) Location: Columbus, OH Schedule: 8:00 a.m. – 5:00 p.m., Monday–Friday Salary: $25–$29 per hour
Responsibilities
Work closely with community and government agencies to identify very low‑income veteran families at risk of homelessness.
Screen identified families for eligibility, prioritize those in greatest need and assess whether other interventions may better serve them.
Perform intake for new participants, including needs assessment and mental/physical health screenings.
Refer ineligible families to alternate resources or supports available in the community or through the VA.
Develop and implement participant‑specific, individualized, action‑oriented goal plans based on the Critical Time Intervention (CTI) model, focusing on housing stability.
Create planning systems that reflect client strengths, responsibilities, and actionable steps to help clients achieve goals.
Provide budgeting and planning assistance toward the goal of housing retention.
Coordinate with VA services, veteran programs, Faith Mission Resource Specialists, and other community resources to assist clients in seeking income, employment, and other needed supports.
Link clients to internal resources for financial support services such as direct assistance payments to landlords.
Refer clients to partner agencies and community resources that support their short‑ and long‑term goals.
Interface closely with all Faith Mission staff, VA staff, and public assistance agencies to provide wrap‑around services and access to benefits.
Gather information on potential resources in the community and disseminate it for ongoing client support.
Maintain clear and precise data and case notes, including timely CQI reports and documentation of all client interactions.
Actively participate in weekly Case Review meetings, working with colleagues toward positive client outcomes.
Work with clients to maintain ongoing support relationships with community resources, family, and friends.
Successfully complete Critical Time Intervention training.
Contribute to an atmosphere of safety, sanctuary, dignity, support, and resource through adherence to the Faith Mission Code of Ethics and Confidentiality Agreements.
Assists with crisis intervention and de‑escalation by providing leadership and modeling professional, calm problem‑solving behavior for clients, colleagues, and the community.
Qualifications
Enthusiasm for the Critical Time Intervention model.
Familiarity with community resources.
Dedication to excellent customer service, dignity, and respect.
Strong oral and written communication skills.
Attention to detail.
Strong time‑management skills.
Commitment to and aptitude for working in a team environment.
Physical ability to lift 25 pounds.
Benefits for Full‑time Positions
Health insurance with 4-plan options.
Tuition Reimbursement Program.
403(b) retirement plan with employer‑matched savings.
Dental and vision insurance.
Medical and childcare Flexible Spending Accounts (FSA).
Health Savings Account.
PTO and 12 paid holidays.
Discount Marketplace.
Opportunity to make a positive impact on individuals and the community.
Some part‑time positions may be eligible for benefits as well.
About Lutheran Social Services Lutheran Social Services of Central Ohio is committed to being an equal opportunity employer. We serve thousands of people across 27 Ohio counties by addressing core societal issues of food, shelter, safety, and healing. Our programs include food pantries, housing and supportive services through homeless shelters, domestic violence services, senior living, and affordable housing communities. We are proud to provide compassionate care to veterans and families in need.
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Case Manager - Veterans Services
role at
Lutheran Social Services of Central Ohio
Position: Case Manager, Veterans Services (SSVF) Location: Columbus, OH Schedule: 8:00 a.m. – 5:00 p.m., Monday–Friday Salary: $25–$29 per hour
Responsibilities
Work closely with community and government agencies to identify very low‑income veteran families at risk of homelessness.
Screen identified families for eligibility, prioritize those in greatest need and assess whether other interventions may better serve them.
Perform intake for new participants, including needs assessment and mental/physical health screenings.
Refer ineligible families to alternate resources or supports available in the community or through the VA.
Develop and implement participant‑specific, individualized, action‑oriented goal plans based on the Critical Time Intervention (CTI) model, focusing on housing stability.
Create planning systems that reflect client strengths, responsibilities, and actionable steps to help clients achieve goals.
Provide budgeting and planning assistance toward the goal of housing retention.
Coordinate with VA services, veteran programs, Faith Mission Resource Specialists, and other community resources to assist clients in seeking income, employment, and other needed supports.
Link clients to internal resources for financial support services such as direct assistance payments to landlords.
Refer clients to partner agencies and community resources that support their short‑ and long‑term goals.
Interface closely with all Faith Mission staff, VA staff, and public assistance agencies to provide wrap‑around services and access to benefits.
Gather information on potential resources in the community and disseminate it for ongoing client support.
Maintain clear and precise data and case notes, including timely CQI reports and documentation of all client interactions.
Actively participate in weekly Case Review meetings, working with colleagues toward positive client outcomes.
Work with clients to maintain ongoing support relationships with community resources, family, and friends.
Successfully complete Critical Time Intervention training.
Contribute to an atmosphere of safety, sanctuary, dignity, support, and resource through adherence to the Faith Mission Code of Ethics and Confidentiality Agreements.
Assists with crisis intervention and de‑escalation by providing leadership and modeling professional, calm problem‑solving behavior for clients, colleagues, and the community.
Qualifications
Enthusiasm for the Critical Time Intervention model.
Familiarity with community resources.
Dedication to excellent customer service, dignity, and respect.
Strong oral and written communication skills.
Attention to detail.
Strong time‑management skills.
Commitment to and aptitude for working in a team environment.
Physical ability to lift 25 pounds.
Benefits for Full‑time Positions
Health insurance with 4-plan options.
Tuition Reimbursement Program.
403(b) retirement plan with employer‑matched savings.
Dental and vision insurance.
Medical and childcare Flexible Spending Accounts (FSA).
Health Savings Account.
PTO and 12 paid holidays.
Discount Marketplace.
Opportunity to make a positive impact on individuals and the community.
Some part‑time positions may be eligible for benefits as well.
About Lutheran Social Services Lutheran Social Services of Central Ohio is committed to being an equal opportunity employer. We serve thousands of people across 27 Ohio counties by addressing core societal issues of food, shelter, safety, and healing. Our programs include food pantries, housing and supportive services through homeless shelters, domestic violence services, senior living, and affordable housing communities. We are proud to provide compassionate care to veterans and families in need.
#J-18808-Ljbffr