Bon Secours Mercy Health
Medical Assistant (MA) - Licensed Practical Nurse (LPN) - St. Ritas Family Medic
Bon Secours Mercy Health, Lima, Ohio, United States, 45807
Overview
Medical Assistant (MA) - Licensed Practical Nurse (LPN) – St. Rita's Family Medicine Location: Lima, OH Bon Secours Mercy Health is dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. This position may include relocation or travel as needed to meet patient care needs. Summary of Primary Function / General Purpose of Position
The Medical Assistant is a multi-skilled clinical professional that provides indirect and/or direct patient care within the scope of practice and in alignment with standards of excellence and quality. Under the direction of the provider, the Medical Assistant supports the completion of the patient’s chief complaint, documents patient/family needs, participates in planning and implementing care, and administers ordered medications (oral, injection, topical, etc.) within the MA scope and state guidelines. Essential Job Functions
Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role. Identifies significant changes in patient condition through data collection and reports them to the provider. Troubleshoots issues and escalates problems to the provider, direct supervisor, or appropriate internal resource. Maintains standards of excellence in care in all interactions with internal and external customers. Maintains clinical and administrative skills per departmental competency guidelines to meet patient care and daily operational needs. Guides patients to examination rooms and prepares them for the physician. Travels to other facilities for providers or adjusts hours to meet patient care needs as directed by the practice manager as needed. Maintains a safe and supportive environment by keeping the work area, exam rooms, and equipment clean, orderly, and safe, ensuring supplies and equipment are available and functioning properly. Assists patients and providers with virtual health visits, including setup, pre-charting, patient readiness, troubleshooting, and collecting relevant patient details prior to the visit. Documents in electronic medical records (EMR) accurately and appropriately. Manages in-basket messages in the EHR under the provider’s instructions. May perform front desk workflows (e.g., MyChart requests, patient registration, scheduling, phone triage, cash handling, check-in/check-out). Follows up on orders, appointments, referrals, and follow-up visits; collects co-pays as needed. Other duties include, but are not limited to, ordering supplies, tracking referrals, labs and diagnostic tests; disposing of contaminated supplies, etc. Note: This document is not an exhaustive list of all responsibilities. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Licensing / Certification
Active Medical Assisting certification from one of the following (required): CMA; RMA; CCMA; NHA; NRCMA; NCMA; NCCT If MA certification is not obtainable, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina) BLS Basic Life Support, American Heart Association (required at hire for certain locations; preferred at hire, required prior to independent patient care at other locations) Education
High School/GED (required) Completion of an accredited Medical Assistant post-secondary education program (preferred in all states except South Carolina) In South Carolina: various acceptable pathways described (see job posting) including accredited MA programs or military-related programs Work Experience
Completion of externship or clinical lab training (preferred). Skills
1 year of recent Medical Assisting experience (preferred) Medical terminology; attention to detail; strong oral and written communication Ability to multitask and work collaboratively with patients, families, and teams in a high-volume environment Ability to document medical histories, vital signs, administer medications, collect specimens, and perform routine laboratory tasks Proficiency with standard office equipment and EMR/EHR systems What We Offer
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. For accommodation requests, contact the Talent Acquisition Team at recruitment@mercy.com.
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Medical Assistant (MA) - Licensed Practical Nurse (LPN) – St. Rita's Family Medicine Location: Lima, OH Bon Secours Mercy Health is dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. This position may include relocation or travel as needed to meet patient care needs. Summary of Primary Function / General Purpose of Position
The Medical Assistant is a multi-skilled clinical professional that provides indirect and/or direct patient care within the scope of practice and in alignment with standards of excellence and quality. Under the direction of the provider, the Medical Assistant supports the completion of the patient’s chief complaint, documents patient/family needs, participates in planning and implementing care, and administers ordered medications (oral, injection, topical, etc.) within the MA scope and state guidelines. Essential Job Functions
Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role. Identifies significant changes in patient condition through data collection and reports them to the provider. Troubleshoots issues and escalates problems to the provider, direct supervisor, or appropriate internal resource. Maintains standards of excellence in care in all interactions with internal and external customers. Maintains clinical and administrative skills per departmental competency guidelines to meet patient care and daily operational needs. Guides patients to examination rooms and prepares them for the physician. Travels to other facilities for providers or adjusts hours to meet patient care needs as directed by the practice manager as needed. Maintains a safe and supportive environment by keeping the work area, exam rooms, and equipment clean, orderly, and safe, ensuring supplies and equipment are available and functioning properly. Assists patients and providers with virtual health visits, including setup, pre-charting, patient readiness, troubleshooting, and collecting relevant patient details prior to the visit. Documents in electronic medical records (EMR) accurately and appropriately. Manages in-basket messages in the EHR under the provider’s instructions. May perform front desk workflows (e.g., MyChart requests, patient registration, scheduling, phone triage, cash handling, check-in/check-out). Follows up on orders, appointments, referrals, and follow-up visits; collects co-pays as needed. Other duties include, but are not limited to, ordering supplies, tracking referrals, labs and diagnostic tests; disposing of contaminated supplies, etc. Note: This document is not an exhaustive list of all responsibilities. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Licensing / Certification
Active Medical Assisting certification from one of the following (required): CMA; RMA; CCMA; NHA; NRCMA; NCMA; NCCT If MA certification is not obtainable, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina) BLS Basic Life Support, American Heart Association (required at hire for certain locations; preferred at hire, required prior to independent patient care at other locations) Education
High School/GED (required) Completion of an accredited Medical Assistant post-secondary education program (preferred in all states except South Carolina) In South Carolina: various acceptable pathways described (see job posting) including accredited MA programs or military-related programs Work Experience
Completion of externship or clinical lab training (preferred). Skills
1 year of recent Medical Assisting experience (preferred) Medical terminology; attention to detail; strong oral and written communication Ability to multitask and work collaboratively with patients, families, and teams in a high-volume environment Ability to document medical histories, vital signs, administer medications, collect specimens, and perform routine laboratory tasks Proficiency with standard office equipment and EMR/EHR systems What We Offer
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. For accommodation requests, contact the Talent Acquisition Team at recruitment@mercy.com.
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