WellLife Network
Care Coordinator - HHM031 - Mon-Fri 9AM-5PM
WellLife Network, Coram, New York, United States, 11727
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About WellLife Network
WellLife Network is a leading health and human services organization dedicated to supporting individuals and families across New York City and Long Island. Recognized as a 2023 top‑rated nonprofit, the organization empowers people to overcome life’s challenges and achieve greater independence, well‑being, and inclusion. Programs span mental health, developmental disabilities, substance abuse, housing, and employment support, all grounded in a commitment to compassionate, high‑quality care. Central to the mission is an unwavering dedication to diversity, equity, inclusion, and belonging (DEIB) within the organization and in the communities served. Position Summary
Care Coordinators collaborate with clients and their support systems, including community providers, to ensure overall health and wellness. Essential Accountabilities
Conduct outreach activities and engage individuals with chronic medical conditions, mental health issues, and/or substance use disorders. Conduct initial and ongoing comprehensive assessments to determine strengths and identified needs. Prepare and revise care plans to reflect client needs and personal goals with a focus on maintaining health and wellness. Maintain contact with clients at least monthly and more often as needed, providing telephonic and face‑to‑face outreach, engagement, and comprehensive service planning in the field. Advocate for and support clients to ensure access to resources necessary to support wellness/self‑management and decrease frequency of emergency room visits and inpatient hospital admissions. Monitor and coordinate all care for clients, including access and maintenance of medical insurance and linkage to treatment providers and community resources. Collaborate with community providers at least monthly as part of a multi‑disciplinary team to ensure goal‑directed care planning. Conduct crisis intervention when needed and follow up accordingly. Maintain detailed, timely, and accurate record keeping in an electronic medical record. Complete all required monthly documentation to ensure continuity of engaged clients’ medical insurance and appropriate billing. Work as part of a care management team with weekly team meetings to provide feedback and share resource information relating to client needs, issues and concerns. Be responsible for reporting/coordinating daily office and field schedules with team members and supervisor. Offer resources and serve as a consultant to all team members on medical/psychosocial/substance use issues as well as social service needs. Attend periodic trainings to enhance skill level and learn about wellness self‑management and best practice skills. Participate in bi‑weekly individual supervision to address concerns/issues and improve skill development. Be responsible for agency vehicles, including upkeep, documentation, and gas card when assigned. Be responsible for agency cell phone, laptop, and associated items. Follow program guidelines as outlined in the personnel manual. Report to the program administration any issues and/or concerns on a regular/as needed basis while working in the field. Other Responsibilities
Maintain confidentiality at all times. Participate in activities of other staff members in their absence or during periods of staff shortage. Represent the agency at meetings, trainings not otherwise specified. Ability to work flexible schedule as work schedule and locations are subject to change. Qualifications
Bachelor’s degree and two years’ experience in Human Services required; New York State driver’s license and access to a vehicle required. Benefits and Perks
At WellLife Network, we prioritize employee growth and well‑being with a comprehensive benefits package that includes medical, vision, and dental insurance, 401(k) matching, and flexible spending accounts. Perks include Summer Fridays, gym passes, and life insurance options. Our commitment to career advancement includes tuition assistance, mentorship, leadership training, and more. As a qualifying employer for Public Service Loan Forgiveness, WellLife Network supports your career and financial goals while helping you make a meaningful community impact. Join us to experience a workplace that invests in your success and well‑being.
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WellLife Network is a leading health and human services organization dedicated to supporting individuals and families across New York City and Long Island. Recognized as a 2023 top‑rated nonprofit, the organization empowers people to overcome life’s challenges and achieve greater independence, well‑being, and inclusion. Programs span mental health, developmental disabilities, substance abuse, housing, and employment support, all grounded in a commitment to compassionate, high‑quality care. Central to the mission is an unwavering dedication to diversity, equity, inclusion, and belonging (DEIB) within the organization and in the communities served. Position Summary
Care Coordinators collaborate with clients and their support systems, including community providers, to ensure overall health and wellness. Essential Accountabilities
Conduct outreach activities and engage individuals with chronic medical conditions, mental health issues, and/or substance use disorders. Conduct initial and ongoing comprehensive assessments to determine strengths and identified needs. Prepare and revise care plans to reflect client needs and personal goals with a focus on maintaining health and wellness. Maintain contact with clients at least monthly and more often as needed, providing telephonic and face‑to‑face outreach, engagement, and comprehensive service planning in the field. Advocate for and support clients to ensure access to resources necessary to support wellness/self‑management and decrease frequency of emergency room visits and inpatient hospital admissions. Monitor and coordinate all care for clients, including access and maintenance of medical insurance and linkage to treatment providers and community resources. Collaborate with community providers at least monthly as part of a multi‑disciplinary team to ensure goal‑directed care planning. Conduct crisis intervention when needed and follow up accordingly. Maintain detailed, timely, and accurate record keeping in an electronic medical record. Complete all required monthly documentation to ensure continuity of engaged clients’ medical insurance and appropriate billing. Work as part of a care management team with weekly team meetings to provide feedback and share resource information relating to client needs, issues and concerns. Be responsible for reporting/coordinating daily office and field schedules with team members and supervisor. Offer resources and serve as a consultant to all team members on medical/psychosocial/substance use issues as well as social service needs. Attend periodic trainings to enhance skill level and learn about wellness self‑management and best practice skills. Participate in bi‑weekly individual supervision to address concerns/issues and improve skill development. Be responsible for agency vehicles, including upkeep, documentation, and gas card when assigned. Be responsible for agency cell phone, laptop, and associated items. Follow program guidelines as outlined in the personnel manual. Report to the program administration any issues and/or concerns on a regular/as needed basis while working in the field. Other Responsibilities
Maintain confidentiality at all times. Participate in activities of other staff members in their absence or during periods of staff shortage. Represent the agency at meetings, trainings not otherwise specified. Ability to work flexible schedule as work schedule and locations are subject to change. Qualifications
Bachelor’s degree and two years’ experience in Human Services required; New York State driver’s license and access to a vehicle required. Benefits and Perks
At WellLife Network, we prioritize employee growth and well‑being with a comprehensive benefits package that includes medical, vision, and dental insurance, 401(k) matching, and flexible spending accounts. Perks include Summer Fridays, gym passes, and life insurance options. Our commitment to career advancement includes tuition assistance, mentorship, leadership training, and more. As a qualifying employer for Public Service Loan Forgiveness, WellLife Network supports your career and financial goals while helping you make a meaningful community impact. Join us to experience a workplace that invests in your success and well‑being.
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