westgate resorts
Company Description
Pay rate:$20 - $22 / hour - Use our Daily Pay benefit and get access to your pay as you need it.
On Property Parking Available at our NEW Eagles Landing Team Member Parking lot!
Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country,
Westgate Smoky Mountain Resort & Spa
in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park.
Job Description Support resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders.
As General Maintenance, you will:
Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management
Provide general support by performing basic tasks such as painting, caulking, and wall repairs
Conduct basic plumbing diagnostics on toilets, bathtubs, jacuzzis, showers, faucets, and sinks, including unclogging
Reset breakers and GFCIs, replace light bulbs, and measure available voltage using appropriate tools
Install and/or replace TVs, troubleshoot issues, and program remote controls, TVs, and other electronic devices
Diagnose appliances, replace minor components, and assist with complete replacements as needed
Actively participate in procurement and inventory processes to ensure materials and tools are available on-site
Operate resort operations devices and software effectively (HotSOS and other applicable systems)
Communicate professionally through radios, phones, emails, and verbal interactions
Perform maintenance and cleaning tasks as required by resort management
Safely use hand tools, power tools, and battery-powered tools needed for the job
Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment)
Follow safety guidelines and practices
Recognize and identify potential safety hazards on the property
Communicate and interpret guest needs through positive interactions toward resolution
Adhere to all CFI/Westgate Resorts policies and procedures
Always represent Westgate Resorts professionally through appearance, attire, and behavior
Perform other tasks as assigned by resort operations leadership
To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.
Qualifications
0 to 1 year of hands-on experience in trades and maintenance within a resort or commercial environment
Must be at least 18 years old and have a valid driver’s license to drive company golf carts
Must be able to lift 50lbs and work in outdoor weather conditions
Written and verbal communication in English is expected
Ability to be versatile, work well under pressure, and meet deadlines
Must communicate effectively with immediate supervisors and resort leadership
Required to pass a background check, drug test, and prove eligibility to work in the United States
Additional Information Why Westgate?
Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.
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On Property Parking Available at our NEW Eagles Landing Team Member Parking lot!
Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country,
Westgate Smoky Mountain Resort & Spa
in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park.
Job Description Support resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders.
As General Maintenance, you will:
Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management
Provide general support by performing basic tasks such as painting, caulking, and wall repairs
Conduct basic plumbing diagnostics on toilets, bathtubs, jacuzzis, showers, faucets, and sinks, including unclogging
Reset breakers and GFCIs, replace light bulbs, and measure available voltage using appropriate tools
Install and/or replace TVs, troubleshoot issues, and program remote controls, TVs, and other electronic devices
Diagnose appliances, replace minor components, and assist with complete replacements as needed
Actively participate in procurement and inventory processes to ensure materials and tools are available on-site
Operate resort operations devices and software effectively (HotSOS and other applicable systems)
Communicate professionally through radios, phones, emails, and verbal interactions
Perform maintenance and cleaning tasks as required by resort management
Safely use hand tools, power tools, and battery-powered tools needed for the job
Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment)
Follow safety guidelines and practices
Recognize and identify potential safety hazards on the property
Communicate and interpret guest needs through positive interactions toward resolution
Adhere to all CFI/Westgate Resorts policies and procedures
Always represent Westgate Resorts professionally through appearance, attire, and behavior
Perform other tasks as assigned by resort operations leadership
To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.
Qualifications
0 to 1 year of hands-on experience in trades and maintenance within a resort or commercial environment
Must be at least 18 years old and have a valid driver’s license to drive company golf carts
Must be able to lift 50lbs and work in outdoor weather conditions
Written and verbal communication in English is expected
Ability to be versatile, work well under pressure, and meet deadlines
Must communicate effectively with immediate supervisors and resort leadership
Required to pass a background check, drug test, and prove eligibility to work in the United States
Additional Information Why Westgate?
Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.
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