Cape Cod Healthcare
*Patient Service Technician (Phlebotomist) Trainee
Cape Cod Healthcare, Oklahoma City, Oklahoma, United States
Patient Service Technician (Phlebotomist) Trainee
Join to apply for the
Patient Service Technician (Phlebotomist) Trainee
role at
Cape Cod Healthcare .
Overview Provides customer service as the front‑line support staff for the laboratory. Communicates professionally and confidentially with patients, clients, and staff members.
Responsibilities
Collects blood samples from ambulatory and bedridden patients using venipuncture sticks, finger sticks, and heel sticks. Obtains throat culture swabs and instructs patients on home specimen collection (stools, 24‑hour urines).
Processes laboratory specimens according to test methodology guidelines: centrifuging, pouring off serum or plasma, and maintaining optimal temperature.
Registers patient demographic information in the laboratory information system and enters physicians’ orders accurately into the LIS.
Maintains basic compliance knowledge, including HIPAA compliance and Medicare medical necessity requirements.
Opens and closes multiple CCHC Laboratories collection sites (minimum three) and performs occasional on‑call or stat draws as designated by management.
Handles specimen problems with appropriate training and informs a supervisor of issues needing management involvement.
Fills supply orders for clients and collection sites and keeps phlebotomy areas well stocked, including the stock room.
Performs daily maintenance and safety of all drawing rooms, cleaning workbenches and drawing chairs daily.
Works as a team member with the entire CCHC Laboratories staff and performs other related job duties as directed by a manager.
Consistently provides service excellence to all patients, family members, visitors, volunteers, and co‑workers.
Performs additional duties assigned by manager for departmental needs.
Functions / Tasks
Patient/Customer Service
Collects lab specimens/phlebotomy
Processes lab specimens to be tested
Admits patient information into LIS
Order entry of lab tests
Rotates to all CCHC Laboratories locations within region
Handles specimen problems
Responsible for home phlebotomies, nursing homes and any site where phlebotomy is to be performed as designated by a CCHC Laboratory manager
Fills supplies and stocks phlebotomy inventory
Qualifications – Trainee
Ability to read, write and communicate in English.
High school diploma or equivalent education.
Valid U.S. Driver’s License upon hire. Must obtain a Massachusetts State Driver’s License within 60 days of hire.
Successful completion of a basic phlebotomy program with classroom instruction and practical hours within 12 months.
Acceptable driving record in accordance with the Motor Vehicle Records (MVR) criteria (will be obtained as a precondition to begin employment).
Successful completion of CCHC Laboratories’ Driver Safety Training Program (and every 2 years thereafter).
Knowledge of medical terminology preferred.
Knowledge of Microsoft Office suite and basic keyboarding skills preferred.
Upon completion of the Trainee Program, including classroom curriculum to sit for appropriate certification, within 12 months of hire will transfer into PST Grade 6.
Upon completion of the Trainee Program additional responsibilities will include the above asterisked bullets, i.e., specimen problem resolution, mobile phlebotomies at nursing home, patient home or physician practice and on‑call rotation.
Qualifications – Grade 6
Ability to read, write and communicate in English.
High school diploma or equivalent education.
Valid U.S. Driver’s License upon hire. Must obtain a Massachusetts State Driver’s License within 60 days of hire.
Successful completion of a basic phlebotomy program with classroom instruction and practical hours or work experience where phlebotomy is a requirement of position.
A certificate in phlebotomy or other field where phlebotomy training was required is preferred.
Acceptable driving record in accordance with the Motor Vehicle Records (MVR) criteria (will be obtained as a precondition to begin employment).
Successful completion of CCHC Laboratories’ Driver Safety Training Program (and every 2 years thereafter).
Knowledge of medical terminology preferred.
Knowledge of Microsoft Office suite and basic keyboarding skills preferred.
Purpose of Position To provide quality patient care through the collection of laboratory specimens in accordance with established policies and procedures.
Schedule Details Flex 30–40 hrs per week, Days: 8:00a, 8:30a, 9:00a to 4:00p, 4:30p, 5:00p, Mon–Fri, occasional Sat 6:30a–12:30p.
Organization Cape Cod Healthcare Laboratory
Primary Location Massachusetts–Hyannis
Department CLB‑CLAB Outreach
Referrals Referrals increase your chances of interviewing at Cape Cod Healthcare by 2x.
Notification Get notified about new Service Technician jobs in
Hyannis, MA .
#J-18808-Ljbffr
Patient Service Technician (Phlebotomist) Trainee
role at
Cape Cod Healthcare .
Overview Provides customer service as the front‑line support staff for the laboratory. Communicates professionally and confidentially with patients, clients, and staff members.
Responsibilities
Collects blood samples from ambulatory and bedridden patients using venipuncture sticks, finger sticks, and heel sticks. Obtains throat culture swabs and instructs patients on home specimen collection (stools, 24‑hour urines).
Processes laboratory specimens according to test methodology guidelines: centrifuging, pouring off serum or plasma, and maintaining optimal temperature.
Registers patient demographic information in the laboratory information system and enters physicians’ orders accurately into the LIS.
Maintains basic compliance knowledge, including HIPAA compliance and Medicare medical necessity requirements.
Opens and closes multiple CCHC Laboratories collection sites (minimum three) and performs occasional on‑call or stat draws as designated by management.
Handles specimen problems with appropriate training and informs a supervisor of issues needing management involvement.
Fills supply orders for clients and collection sites and keeps phlebotomy areas well stocked, including the stock room.
Performs daily maintenance and safety of all drawing rooms, cleaning workbenches and drawing chairs daily.
Works as a team member with the entire CCHC Laboratories staff and performs other related job duties as directed by a manager.
Consistently provides service excellence to all patients, family members, visitors, volunteers, and co‑workers.
Performs additional duties assigned by manager for departmental needs.
Functions / Tasks
Patient/Customer Service
Collects lab specimens/phlebotomy
Processes lab specimens to be tested
Admits patient information into LIS
Order entry of lab tests
Rotates to all CCHC Laboratories locations within region
Handles specimen problems
Responsible for home phlebotomies, nursing homes and any site where phlebotomy is to be performed as designated by a CCHC Laboratory manager
Fills supplies and stocks phlebotomy inventory
Qualifications – Trainee
Ability to read, write and communicate in English.
High school diploma or equivalent education.
Valid U.S. Driver’s License upon hire. Must obtain a Massachusetts State Driver’s License within 60 days of hire.
Successful completion of a basic phlebotomy program with classroom instruction and practical hours within 12 months.
Acceptable driving record in accordance with the Motor Vehicle Records (MVR) criteria (will be obtained as a precondition to begin employment).
Successful completion of CCHC Laboratories’ Driver Safety Training Program (and every 2 years thereafter).
Knowledge of medical terminology preferred.
Knowledge of Microsoft Office suite and basic keyboarding skills preferred.
Upon completion of the Trainee Program, including classroom curriculum to sit for appropriate certification, within 12 months of hire will transfer into PST Grade 6.
Upon completion of the Trainee Program additional responsibilities will include the above asterisked bullets, i.e., specimen problem resolution, mobile phlebotomies at nursing home, patient home or physician practice and on‑call rotation.
Qualifications – Grade 6
Ability to read, write and communicate in English.
High school diploma or equivalent education.
Valid U.S. Driver’s License upon hire. Must obtain a Massachusetts State Driver’s License within 60 days of hire.
Successful completion of a basic phlebotomy program with classroom instruction and practical hours or work experience where phlebotomy is a requirement of position.
A certificate in phlebotomy or other field where phlebotomy training was required is preferred.
Acceptable driving record in accordance with the Motor Vehicle Records (MVR) criteria (will be obtained as a precondition to begin employment).
Successful completion of CCHC Laboratories’ Driver Safety Training Program (and every 2 years thereafter).
Knowledge of medical terminology preferred.
Knowledge of Microsoft Office suite and basic keyboarding skills preferred.
Purpose of Position To provide quality patient care through the collection of laboratory specimens in accordance with established policies and procedures.
Schedule Details Flex 30–40 hrs per week, Days: 8:00a, 8:30a, 9:00a to 4:00p, 4:30p, 5:00p, Mon–Fri, occasional Sat 6:30a–12:30p.
Organization Cape Cod Healthcare Laboratory
Primary Location Massachusetts–Hyannis
Department CLB‑CLAB Outreach
Referrals Referrals increase your chances of interviewing at Cape Cod Healthcare by 2x.
Notification Get notified about new Service Technician jobs in
Hyannis, MA .
#J-18808-Ljbffr