Murphy-Hoffman Company (MHC Kenworth)
Mobile Diesel Service Technician / Mechanic
Murphy-Hoffman Company (MHC Kenworth), Chillicothe, Ohio, United States, 45601
Mobile Diesel Service Technician / Mechanic
Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. As MHC grows, we have an opening for a Mobile Diesel Service Technician / Mechanic. The role is to perform heavy-duty mechanical truck repair and maintenance offsite at customer locations. Develops relationships with customers to achieve labor sales quota and increase sales to assigned accounts in a designated territory. Analyzes customer operations for opportunities to increase service sales in the territory.
Responsibilities
Performs routine mechanical repairs and maintenance on heavy-duty truck equipment and related components with general supervision.
Coordinates customer repair orders with Service Manager and Shop Foremen for task assignment. Coordinates with Service Advisor for proper work scheduling of all mobile maintenance business.
Advises customer of needed service work, and suggests additional labor, parts and body shop sales whenever possible (e.g., Preventive Maintenance Inspections, related service work).
Follows safe work practices and procedures, uses safety equipment when required, and seeks assistance when necessary. Ensures proper safety, care, and maintenance of company vehicles assigned to the technician. Reports any damage to company or customer equipment or property immediately to supervisor.
Maintains favorable relations with customers.
Creates and closes repair orders in the MHC business system to document the repair work performed and the time spent completing the repair. Completes paperwork as required to accurately document the work performed.
Controls business expenses within the approved expense budget and is responsible for tooling and parts inventory on the service truck.
Oversees operations of assigned customers in territory. Calls upon key accounts regularly. Introduces preventive maintenance, new products, and promotions, reemphasizes existing products and services and provides literature as necessary.
Responsible for achieving labor sales objectives and quota for assigned accounts.
Performs other duties as assigned by supervisor.
Qualifications
Minimum three years’ heavy duty truck repair experience.
A/C, Brake and DOT Annual Inspector certifications required. Engine and Component certifications are a plus.
Must be self-motivated and capable of working with little supervision.
Must have a commitment to customer satisfaction and perform quality repairs.
Must have excellent communication skills. Must have a positive can-do attitude.
Necessary tools to perform position responsibilities.
Class A or B CDL and/or DOT medical card may be required depending upon the size of the mobile service vehicle.
Benefits
Competitive Salary
Medical, Dental and Prescription Insurance
Disability and Life Insurance
Paid Time Off program
401k and Profit Sharing with Employer Match
Flexible Spending Account
Internal Promotion Opportunities
On the Job Training
About About Us: MHC is an expansion of Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. From a small operation, MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company offering a complete array of finance and insurance services. We strive to foster an environment where employees can grow as a person and a professional.
Equal Opportunity Employer / Veterans / Disabled
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: Truck Transportation
Chillicothe, OH – Location and compensation details may vary by role and posting.
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Responsibilities
Performs routine mechanical repairs and maintenance on heavy-duty truck equipment and related components with general supervision.
Coordinates customer repair orders with Service Manager and Shop Foremen for task assignment. Coordinates with Service Advisor for proper work scheduling of all mobile maintenance business.
Advises customer of needed service work, and suggests additional labor, parts and body shop sales whenever possible (e.g., Preventive Maintenance Inspections, related service work).
Follows safe work practices and procedures, uses safety equipment when required, and seeks assistance when necessary. Ensures proper safety, care, and maintenance of company vehicles assigned to the technician. Reports any damage to company or customer equipment or property immediately to supervisor.
Maintains favorable relations with customers.
Creates and closes repair orders in the MHC business system to document the repair work performed and the time spent completing the repair. Completes paperwork as required to accurately document the work performed.
Controls business expenses within the approved expense budget and is responsible for tooling and parts inventory on the service truck.
Oversees operations of assigned customers in territory. Calls upon key accounts regularly. Introduces preventive maintenance, new products, and promotions, reemphasizes existing products and services and provides literature as necessary.
Responsible for achieving labor sales objectives and quota for assigned accounts.
Performs other duties as assigned by supervisor.
Qualifications
Minimum three years’ heavy duty truck repair experience.
A/C, Brake and DOT Annual Inspector certifications required. Engine and Component certifications are a plus.
Must be self-motivated and capable of working with little supervision.
Must have a commitment to customer satisfaction and perform quality repairs.
Must have excellent communication skills. Must have a positive can-do attitude.
Necessary tools to perform position responsibilities.
Class A or B CDL and/or DOT medical card may be required depending upon the size of the mobile service vehicle.
Benefits
Competitive Salary
Medical, Dental and Prescription Insurance
Disability and Life Insurance
Paid Time Off program
401k and Profit Sharing with Employer Match
Flexible Spending Account
Internal Promotion Opportunities
On the Job Training
About About Us: MHC is an expansion of Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. From a small operation, MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company offering a complete array of finance and insurance services. We strive to foster an environment where employees can grow as a person and a professional.
Equal Opportunity Employer / Veterans / Disabled
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: Truck Transportation
Chillicothe, OH – Location and compensation details may vary by role and posting.
#J-18808-Ljbffr