Nidec Mobility America Corporation
QUALITY GROUP MANAGER (Automotive Electronics)
Nidec Mobility America Corporation, Saint Charles, Illinois, United States
Quality Group Manager (Quality Assurance, Supplier Quality, Warranty, Metrology)
Quality Group Manager leads and manages all Quality Functions (Customer Quality, Supplier Quality, Warranty Lab, Metrology Lab) within the manufacturing operations, ensuring that all automotive electronic products meet rigorous internal, OEM customer, and regulatory standards in compliance with ISO9001/IATF16949. Successfully managing this role requires efficient/effective collaboration with cross‑functional departments to optimize QC/QA activities. This role drives a culture of continuous improvement, while overseeing the operation’s Quality Management System (QMS), and serving as the primary quality liaison with customers and suppliers (Primary clients include: Ford, Honda, GM, BMW, Stellantis).
Quality Management System (QMS):
Oversee Quality Systems Lead Engineer’s development, implementation, and maintenance of the operation’s Quality Management System to ensure compliance with internal, OEM customer, and regulatory standards. Ensure Nidec Mobility’s management successfully navigates all Quality System ISO9001/IATF16949 Audits (internal audits, customer audits, and third‑party audits).
Customer & Supplier Relations:
Act as the primary manager and point of contact for all Customer Quality / Supplier Quality / Warranty concerns, including managing the Return Merchandise Authorization (RMA) process and leading failure analysis on returned products. Responsible to monitor and manage supplier quality performance, conduct supplier audits and collaborate to drive improvement initiatives.
Act as the primary point of contact for quality‑related matters with Ford, Honda, GM, BMW, Stellantis, and other customers fostering strong customer relationships and promptly addressing any quality concerns.
Process Control & Improvement:
Drive continuous improvement initiatives using Lean Manufacturing, Six Sigma, Root Cause Analysis (RCA), and Corrective and Preventive Actions (CAPA). Implement Statistical Process Control (SPC) methods for analyzing data and ensuring process stability.
Establish clear roles and responsibilities within the Department for quality goals, objectives, and key performance indicators (KPIs) in alignment with Nidec’s strategic objectives.
Monitor and analyze quality metrics, conduct root cause analysis, and implement corrective and preventive actions (CAPA), as necessary.
Drive continuous improvement initiatives to enhance overall product quality, manufacturing efficiency, and cost‑effectiveness.
Implement Six Sigma, Lean, or other relevant methodologies to streamline processes and reduce defects.
Collaborate with the advanced purchasing to assess and monitor the quality performance of suppliers and implement improvement plans as needed.
Product Launch & Engineering Support:
Support New Product Launches by ensuring quality processes are integrated into development, including active participation in APQP (Advanced Product Quality Planning) and PPAP (Production Part Approval Process) deliverables. Collaborate with engineering and production teams to address quality issues and launch new products/processes effectively.
Team Leadership & Development:
Lead, mentor, and develop the plant’s Quality Team (Engineers, Technicians, etc.), ensuring appropriate training on quality protocols, competencies, best practices, and cultivating a culture of continuous learning, accountability, and teamwork.
Data Analysis & Reporting:
Establish and track Key Performance Indicators (KPIs) for quality metrics (e.g., PPM, scrap reduction, first‑time quality) and report performance to Plant and Senior Management.
Compliance:
Ensure all products and processes adhere to relevant statutory and regulatory requirements (e.g., FMVSS, ECE, EEC) and Customer Specifications.
Lead customer audits and ensure compliance with their specific quality requirements, documentation, and reporting.
Qualifications and Skills
Education:
Bachelor of Science – Electrical Engineering, Mechanical Engineering, Electronics Engineering or related Technical Field.
Certifications:
Six Sigma Green or Black Belt, Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), VDA Auditor, IATF Auditor a plus.
Automotive Industry specific Quality Training Certification(s) to be included within eighteen months of hire (while supported by Department peers for guidance).
Experience:
7+ years’ experience in quality management within an automotive or electronics manufacturing environment, with at least 3+ years in a supervisory leadership role.
Technical / Leadership Expertise:
In-depth knowledge of IATF 16949 and ISO 9001 standards is essential.
Strong working knowledge with Automotive Core Tools: APQP, PPAP, FMEA, MSA, SPC, and GD&T.
Experience with ECU/SMT (Surface Mount Technology) electronics manufacturing and IPC-610 standards is a plus.
Proven problem‑solving skills using structured methodologies (e.g., 8D, 5 Why).
Proficiency in data analysis and quality reporting.
Comprehensive understanding of quality management principles, methodologies, and best practices, including ISO/TS/IATF standards, VDA 6.3, and other relevant quality norms applicable to the automotive industry.
Knowledge of electronic automotive product manufacturing processes, including assembly, testing, and inspection, to ensure effective quality control and assurance throughout the production cycle.
Proficiency in using quality tools such as Six Sigma, Lean, statistical process control (SPC), root cause analysis, and failure mode and effects analysis (FMEA) to identify and resolve quality issues and drive continuous improvement.
Ability to understand and manage customer expectations, handle customer audits, and effectively communicate quality‑related matters to clients.
Strong leadership skills to guide and inspire the quality team, promote collaboration, and foster a culture of continuous learning and improvement.
Ability to analyze complex quality issues, conduct root cause analysis, and make informed decisions to implement effective corrective and preventive actions.
Demonstrated commitment to maintaining high‑quality standards and continuously improving product quality to meet customer expectations.
Display integrity, honesty, and ethical behavior in all aspects of quality management and decision‑making.
A customer‑oriented mindset, understanding the importance of meeting and exceeding customer requirements for sustained business success.
Travel: 10-15%
Important Note:
This position is not open to Recruiters.
Benefits Medical insurance
Vision insurance
401(k)
Tuition assistance
Disability insurance
#J-18808-Ljbffr
Quality Management System (QMS):
Oversee Quality Systems Lead Engineer’s development, implementation, and maintenance of the operation’s Quality Management System to ensure compliance with internal, OEM customer, and regulatory standards. Ensure Nidec Mobility’s management successfully navigates all Quality System ISO9001/IATF16949 Audits (internal audits, customer audits, and third‑party audits).
Customer & Supplier Relations:
Act as the primary manager and point of contact for all Customer Quality / Supplier Quality / Warranty concerns, including managing the Return Merchandise Authorization (RMA) process and leading failure analysis on returned products. Responsible to monitor and manage supplier quality performance, conduct supplier audits and collaborate to drive improvement initiatives.
Act as the primary point of contact for quality‑related matters with Ford, Honda, GM, BMW, Stellantis, and other customers fostering strong customer relationships and promptly addressing any quality concerns.
Process Control & Improvement:
Drive continuous improvement initiatives using Lean Manufacturing, Six Sigma, Root Cause Analysis (RCA), and Corrective and Preventive Actions (CAPA). Implement Statistical Process Control (SPC) methods for analyzing data and ensuring process stability.
Establish clear roles and responsibilities within the Department for quality goals, objectives, and key performance indicators (KPIs) in alignment with Nidec’s strategic objectives.
Monitor and analyze quality metrics, conduct root cause analysis, and implement corrective and preventive actions (CAPA), as necessary.
Drive continuous improvement initiatives to enhance overall product quality, manufacturing efficiency, and cost‑effectiveness.
Implement Six Sigma, Lean, or other relevant methodologies to streamline processes and reduce defects.
Collaborate with the advanced purchasing to assess and monitor the quality performance of suppliers and implement improvement plans as needed.
Product Launch & Engineering Support:
Support New Product Launches by ensuring quality processes are integrated into development, including active participation in APQP (Advanced Product Quality Planning) and PPAP (Production Part Approval Process) deliverables. Collaborate with engineering and production teams to address quality issues and launch new products/processes effectively.
Team Leadership & Development:
Lead, mentor, and develop the plant’s Quality Team (Engineers, Technicians, etc.), ensuring appropriate training on quality protocols, competencies, best practices, and cultivating a culture of continuous learning, accountability, and teamwork.
Data Analysis & Reporting:
Establish and track Key Performance Indicators (KPIs) for quality metrics (e.g., PPM, scrap reduction, first‑time quality) and report performance to Plant and Senior Management.
Compliance:
Ensure all products and processes adhere to relevant statutory and regulatory requirements (e.g., FMVSS, ECE, EEC) and Customer Specifications.
Lead customer audits and ensure compliance with their specific quality requirements, documentation, and reporting.
Qualifications and Skills
Education:
Bachelor of Science – Electrical Engineering, Mechanical Engineering, Electronics Engineering or related Technical Field.
Certifications:
Six Sigma Green or Black Belt, Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), VDA Auditor, IATF Auditor a plus.
Automotive Industry specific Quality Training Certification(s) to be included within eighteen months of hire (while supported by Department peers for guidance).
Experience:
7+ years’ experience in quality management within an automotive or electronics manufacturing environment, with at least 3+ years in a supervisory leadership role.
Technical / Leadership Expertise:
In-depth knowledge of IATF 16949 and ISO 9001 standards is essential.
Strong working knowledge with Automotive Core Tools: APQP, PPAP, FMEA, MSA, SPC, and GD&T.
Experience with ECU/SMT (Surface Mount Technology) electronics manufacturing and IPC-610 standards is a plus.
Proven problem‑solving skills using structured methodologies (e.g., 8D, 5 Why).
Proficiency in data analysis and quality reporting.
Comprehensive understanding of quality management principles, methodologies, and best practices, including ISO/TS/IATF standards, VDA 6.3, and other relevant quality norms applicable to the automotive industry.
Knowledge of electronic automotive product manufacturing processes, including assembly, testing, and inspection, to ensure effective quality control and assurance throughout the production cycle.
Proficiency in using quality tools such as Six Sigma, Lean, statistical process control (SPC), root cause analysis, and failure mode and effects analysis (FMEA) to identify and resolve quality issues and drive continuous improvement.
Ability to understand and manage customer expectations, handle customer audits, and effectively communicate quality‑related matters to clients.
Strong leadership skills to guide and inspire the quality team, promote collaboration, and foster a culture of continuous learning and improvement.
Ability to analyze complex quality issues, conduct root cause analysis, and make informed decisions to implement effective corrective and preventive actions.
Demonstrated commitment to maintaining high‑quality standards and continuously improving product quality to meet customer expectations.
Display integrity, honesty, and ethical behavior in all aspects of quality management and decision‑making.
A customer‑oriented mindset, understanding the importance of meeting and exceeding customer requirements for sustained business success.
Travel: 10-15%
Important Note:
This position is not open to Recruiters.
Benefits Medical insurance
Vision insurance
401(k)
Tuition assistance
Disability insurance
#J-18808-Ljbffr