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Nokia Federal Solutions Inc

Resident Engineer

Nokia Federal Solutions Inc, Chantilly, Virginia, United States, 22021

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Resident Engineer

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Nokia Federal Solutions Inc .

This position is contingent upon contract award.

Description The Resident Engineer (RE) position is a post-sales role that is customer facing, representing Nokia Federal Solutions (NFS) to government customers. The RE role will support customer testing and ongoing operations and perform Proof of Concepts (PoCs)/demos. We are looking for an RE, who has extensive hands‑on experience in IP/MPLS, with configuration knowledge of the Nokia IP routing portfolio.

Work independently, and as a team member; act as the technical lead when dealing with customers.

Energetic, results‑oriented, and a self‑starter.

Share knowledge with customers on operational and troubleshooting of Nokia’s router solutions.

Lead design discussions with the customer on NFS’s behalf and consult with CSAs for design validations.

Engage in the day‑to‑day activities of the customer as related to Nokia products and services.

Produce and deliver product configuration based on pre‑defined network designs.

Produce detailed Network Migration Services (Method of Procedure [MOP]) to support our customer’s requirements.

Act as on‑site technical prime/Subject Matter Expert (SME) in IP/MPLS; engage customers, present viable technical solutions, and articulate their value to our customers.

Act as on‑site technical prime for validating/supporting automated service creations and report generation tools.

Assist with design documentation, training documentation, and various customer‑facing documents.

Conduct knowledge sharing with the customer.

Work closely with customers to test, design, and plan for network deployments and live migrations of customer traffic on IP/MPLS equipment.

Operate test equipment (e.g., IXIA/Spirent) for L2 and L3 scenarios.

Design service for/upgrade/configure Nokia’s IP/MPLS products.

Develop and maintain strong relationships with customer’s technical teams.

Develop and maintain in‑depth technical and marketing knowledge of key Nokia IP product lines.

Work directly with end customers and in a consultative manner with product support teams, regional customer support teams, the R&D organization, and pre‑sales (Customer Solutions Architect [CSA]) teams to deliver projects.

Contribute to the creation of customer network evolution plans, and actively position our technology strategy, solutions, and products to address customer needs.

Facilitate Nokia product ticket resolution created by customer by working with Nokia’s Technical Support organization.

Address complex technical risks (e.g., product roadmap availability) with mitigation plans and solutions that generate solid business impact.

Work with customers on Proof of Concepts (PoCs), trials, demos, etc., and provide first‑level support in event of configuration questions.

Travel This position will require travel, 10% to 20% of the time.

Requirements

Bachelor’s degree in Electrical Engineering, Information Systems, Computer Science, or related field or equivalent experience.

At least 10 years’ experience in an IP/MPLS focused, customer‑facing post‑sale role (or consulting systems engineer, technical marketing engineer, etc.) in the telecom industry, government, or equivalent military experience.

Detailed understanding of IP/MPLS technology and network implementation in a Service Provider (SP) environment.

Knowledge and experience of configuring EVPN, specifically EVPN‑MPLS.

Knowledge and experience of configuring Segment Routing (SR), specifically SR‑MPLS and ideally SRv6.

Hands‑on knowledge of Nokia IP routing portfolio (SR OS); ability to configure/troubleshoot the equipment, including relevant certification (SRA/NRSII).

Hands‑on knowledge of competitor’s IP/MPLS routing products (Cisco/Juniper/Arista); ability to configure/troubleshoot the equipment (CCIE‑SP, JNCIP‑SP) would be beneficial.

Secret level security clearance, or the ability to obtain one.

Excellent written and verbal communication skills.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Engineering and Information Technology

Industry IT Services and IT Consulting

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