ASM
Senior Key Account Technology Engineer - Mandarin Speaking
ASM, Phoenix, Arizona, United States, 85003
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Senior Key Account Technology Engineer - Mandarin Speaking
role at
ASM
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
Responsibilities
Responsible for process application NPI (New Product Introduction), product improvements, and product modifications for key product unit (KPU) installed base
Develop and maintain relationships with key customers
Responsible for managing all the technical account aspects of customers
Responsible for resolution of process and hardware-related escalations in the field
Responsible for defining, maintaining, and implementing BKM process for all process applications – including standards, specs, and recipes, installed base performance
Support highly engaged working relationship between KAT department, ASM’s customer account teams and customers’ engineers to ensure all customer needs and requirements are understood and addressed
Drive close cooperation with multiple internal stakeholders, especially with Process Development teams, Global Sales, Service and Spares, Account Teams, Engineering and Global Product Management (GPM)
Key SELECTION CRITERIA
Excellent Mandarin language skills, both written and spoken
5+ years (or 3+ years with Ph.D.) experience in the semiconductor wafer processing or capital equipment industry
Master’s degree (or above) in material science, physics, chemical, mechanical or electrical engineering, or related field
Related work experience can include process engineering, technical marketing, or product support
Proven ability to drive continuous improvement across operations
Able to build long term relationships of trust with customers
Strong written and verbal communication skills including excellent presentation and influencing skills
Semiconductor experience should be primarily focused on atomic layer deposition (ALD) or chemical vapor deposition (CVD)
Experience in work function, metallization, silicides, and electrodes in logic or memory is preferred
PERSONAL / PROFESSIONAL ATTRIBUTES
Self-starter with high energy and strong work ethic
Highly motivated and results driven
A proactive change agent
A strategic thinker with the ability to implement and drive tactics, strong at execution
A problem solver – communication comes naturally when solving problems and addressing roadblocks
Able to independently make and execute decisions in a timely manner, leading people accordingly
Ability to lead and influence others across cultures
Highly collaborative and able to manage conflict
Travel
Flexibility to travel up to 30% of the time (internationally)
Apply Today To Be Part Of What’s Next. We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting‑edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identity or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
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Senior Key Account Technology Engineer - Mandarin Speaking
role at
ASM
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
Responsibilities
Responsible for process application NPI (New Product Introduction), product improvements, and product modifications for key product unit (KPU) installed base
Develop and maintain relationships with key customers
Responsible for managing all the technical account aspects of customers
Responsible for resolution of process and hardware-related escalations in the field
Responsible for defining, maintaining, and implementing BKM process for all process applications – including standards, specs, and recipes, installed base performance
Support highly engaged working relationship between KAT department, ASM’s customer account teams and customers’ engineers to ensure all customer needs and requirements are understood and addressed
Drive close cooperation with multiple internal stakeholders, especially with Process Development teams, Global Sales, Service and Spares, Account Teams, Engineering and Global Product Management (GPM)
Key SELECTION CRITERIA
Excellent Mandarin language skills, both written and spoken
5+ years (or 3+ years with Ph.D.) experience in the semiconductor wafer processing or capital equipment industry
Master’s degree (or above) in material science, physics, chemical, mechanical or electrical engineering, or related field
Related work experience can include process engineering, technical marketing, or product support
Proven ability to drive continuous improvement across operations
Able to build long term relationships of trust with customers
Strong written and verbal communication skills including excellent presentation and influencing skills
Semiconductor experience should be primarily focused on atomic layer deposition (ALD) or chemical vapor deposition (CVD)
Experience in work function, metallization, silicides, and electrodes in logic or memory is preferred
PERSONAL / PROFESSIONAL ATTRIBUTES
Self-starter with high energy and strong work ethic
Highly motivated and results driven
A proactive change agent
A strategic thinker with the ability to implement and drive tactics, strong at execution
A problem solver – communication comes naturally when solving problems and addressing roadblocks
Able to independently make and execute decisions in a timely manner, leading people accordingly
Ability to lead and influence others across cultures
Highly collaborative and able to manage conflict
Travel
Flexibility to travel up to 30% of the time (internationally)
Apply Today To Be Part Of What’s Next. We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting‑edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identity or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
#J-18808-Ljbffr