CraneWorks, LLC
Field Service Technician - St. Louis, MO
CraneWorks, LLC, Saint Louis, Missouri, United States, 63146
Field Service Technician - St. Louis, MO
Job Title:
Field Service Technician
Reports to:
Service Manager
Location:
St. Louis, MO
Department:
Service
FLSA Status:
Hourly – Non Exempt
Bonus:
quarterly KPI bonus potential
About Us:
CraneWorks is an award‑winning global provider of lifting solutions. Our commitment to customer service is unparalleled and we consistently strive to earn our customers’ loyalty and trust. Our fundamental values are safety, quality, integrity, reliability, and teamwork and our commitment to these values help steer our business operations. We are proud to be an Equal Employment Opportunity employer.
Job Summary:
This position will inspect, diagnose, repair, and perform maintenance on various crane equipment including mobile cranes (All Terrain, Rough Terrain, Crawler Cranes, Boom Trucks, knuckle booms, bucket trucks, etc.). Mechanical experience required with electrical and hydraulics. It is part of this role’s responsibility to help grow the business by identifying new opportunities and contributing to the development of customer relationships and market presence. This is a summary description and therefore does not capture the entirety of the essential functions of the role. The candidate should ensure they have read and understand the scope, job functions, and physical requirements needed for this role.
Key Responsibilities
A minimum 2 years of experience as a Mobile Crane Mechanic/Technician that can operate and inspect cranes in order to diagnose defects
Demonstrates working knowledge of CANBUS, PAT, EKS, ECOS, LICCON, and Greer systems
Examines parts for damage or excessive wear using micrometers and gauges
Reads and understands operating manuals, parts manuals, blueprints and technical drawings
Tests mechanical, electronic, electrical and hydraulic products and equipment after repair or modification to ensure proper operation and compliance with OEM specifications
Prepares for jobs by checking parts and drawings for accuracy and completeness
Capable of accomplishing tasks independently without direct supervision
Maintain conformity to safety requirements, manufacturer procedures, and other regulations
Properly fills out working reports, hour’s reports, time sheets, hour’s overviews, work orders, and expense reports
Exceptional customer service and communication skills
Ability to work overtime as well as on weekends is a plus. Travel is required periodically for 1 to 4‑day intervals for field techs. Our shop technicians work anywhere from 40 to 50 hours a week depending on immediate needs and our field technicians work anywhere from 40 to 80 hours a week depending on customer needs
Valid driver’s license and satisfactory driving record required for field technician positions (CDL preferred)
Preferred Qualifications:
History of working with different forms of mobile crane equipment, specifically Grove RT and TMS Cranes; Grove GMK European Cranes; Manitowoc, Liebherr, Terex, Palfinger, IMT, Cormach, National, Demag, Manitex, etc.
Benefits
Health insurance
Paid time off
Dental insurance
401(k)
401(k) matching
Vision insurance
Life insurance
Referral program
Professional development assistance
Field service technicians are supplied with a company service truck, laptop, and company cell phone.
CraneWorks is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all individuals are treated with respect and dignity. We encourage applicants from all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status protected by applicable law. CraneWorks is committed to providing a work environment that is free from discrimination and harassment.
Seniority level
Entry level
Employment type
Full‑time
Job function
Engineering and Information Technology
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Field Service Technician
Reports to:
Service Manager
Location:
St. Louis, MO
Department:
Service
FLSA Status:
Hourly – Non Exempt
Bonus:
quarterly KPI bonus potential
About Us:
CraneWorks is an award‑winning global provider of lifting solutions. Our commitment to customer service is unparalleled and we consistently strive to earn our customers’ loyalty and trust. Our fundamental values are safety, quality, integrity, reliability, and teamwork and our commitment to these values help steer our business operations. We are proud to be an Equal Employment Opportunity employer.
Job Summary:
This position will inspect, diagnose, repair, and perform maintenance on various crane equipment including mobile cranes (All Terrain, Rough Terrain, Crawler Cranes, Boom Trucks, knuckle booms, bucket trucks, etc.). Mechanical experience required with electrical and hydraulics. It is part of this role’s responsibility to help grow the business by identifying new opportunities and contributing to the development of customer relationships and market presence. This is a summary description and therefore does not capture the entirety of the essential functions of the role. The candidate should ensure they have read and understand the scope, job functions, and physical requirements needed for this role.
Key Responsibilities
A minimum 2 years of experience as a Mobile Crane Mechanic/Technician that can operate and inspect cranes in order to diagnose defects
Demonstrates working knowledge of CANBUS, PAT, EKS, ECOS, LICCON, and Greer systems
Examines parts for damage or excessive wear using micrometers and gauges
Reads and understands operating manuals, parts manuals, blueprints and technical drawings
Tests mechanical, electronic, electrical and hydraulic products and equipment after repair or modification to ensure proper operation and compliance with OEM specifications
Prepares for jobs by checking parts and drawings for accuracy and completeness
Capable of accomplishing tasks independently without direct supervision
Maintain conformity to safety requirements, manufacturer procedures, and other regulations
Properly fills out working reports, hour’s reports, time sheets, hour’s overviews, work orders, and expense reports
Exceptional customer service and communication skills
Ability to work overtime as well as on weekends is a plus. Travel is required periodically for 1 to 4‑day intervals for field techs. Our shop technicians work anywhere from 40 to 50 hours a week depending on immediate needs and our field technicians work anywhere from 40 to 80 hours a week depending on customer needs
Valid driver’s license and satisfactory driving record required for field technician positions (CDL preferred)
Preferred Qualifications:
History of working with different forms of mobile crane equipment, specifically Grove RT and TMS Cranes; Grove GMK European Cranes; Manitowoc, Liebherr, Terex, Palfinger, IMT, Cormach, National, Demag, Manitex, etc.
Benefits
Health insurance
Paid time off
Dental insurance
401(k)
401(k) matching
Vision insurance
Life insurance
Referral program
Professional development assistance
Field service technicians are supplied with a company service truck, laptop, and company cell phone.
CraneWorks is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all individuals are treated with respect and dignity. We encourage applicants from all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status protected by applicable law. CraneWorks is committed to providing a work environment that is free from discrimination and harassment.
Seniority level
Entry level
Employment type
Full‑time
Job function
Engineering and Information Technology
#J-18808-Ljbffr