Leslie's
Join Leslie's as a Water Care Technician - Oregon Hot Tub.
Oregon Hot Tub is Oregon’s largest and most established hot tub company—the #1 selling hot tub company in the Portland area since 1979. We became a part of Leslie's family in October 2019. Our team of affable and highly informed sales personnel is dedicated to ensuring that you acquire a hot tub or sauna that perfectly aligns with your preferences. Our team of certified technicians, water care specialists, and customer service representatives excel in providing unparalleled post-purchase assistance, setting a benchmark in the industry.
POSITION SUMMARY:
This role is a great chance to join an expanding company in an entry-level role and move up based on performance. Water Care Technicians ensure an outstanding experience for all owners of our hot tubs, swim spas, pools, saunas, and other quality products as well as providing outstanding service to our internal team. KEY RESPONSIBILITIES: Provide weekly and monthly spa water care (this may be learned on the job) Provide weekly water balancing and pool cleaning services to a pre-assigned group of customers Responsible for maintaining goals set by management Responsible for other assigned duties Complete and stay current on training and certifications to repair hot tubs, swim spas, and saunas Must be able and willing to work outside in all weather conditions ATTRIBUTES, SKILLS AND ABILITIES: Customer Orientation (External and Internal) – Asks questions and listens well to quickly identify and resolve problems. Critical Thinking – Uses information and facts to make recommendations and informed decisions. Results Oriented – Driven to exceed performance goals for self and dealership. Safety Oriented – Driven to maintain a safe work environment. WORKING CONDITIONS: Work is performed in an outdoor setting, which could include inclement weather, heat and humidity, extreme wind or cold temperatures, and exposure to hot tub/pool chemicals Must be physically able to repetitively lift and carry at least 50 lbs. on a regular basis Out of town travel is required when necessary REQUIREMENTS: Must be at least 21 years old Must have a valid driver's license Have an attention for detail Demonstrate a willingness to learn new tasks Be willing to work a flexible schedule based on business needs Be dependable and motivated Some mechanical, plumbing, and/or electrical skills preferred Excellent communication skills Ability to work in a fast-paced environment Ability to build a strong team environment Ability to lift 50lbs Customer service skills required Qualifications: High school diploma/GED Proficient in Microsoft Office and Outlook 1-3 years of telephone and customer service experience Must have an attention for detail Ability to work a multi-screen CRM is essential Must demonstrate a willingness to learn new tasks Be willing to work a flexible schedule based on business needs Be dependable and motivated Excellent communication skills Ability to work in a fast-paced environment Ability to build a strong team environment Customer service skills required Computer and technology savvy PAY: $23.00 - $25.00 / hour
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This role is a great chance to join an expanding company in an entry-level role and move up based on performance. Water Care Technicians ensure an outstanding experience for all owners of our hot tubs, swim spas, pools, saunas, and other quality products as well as providing outstanding service to our internal team. KEY RESPONSIBILITIES: Provide weekly and monthly spa water care (this may be learned on the job) Provide weekly water balancing and pool cleaning services to a pre-assigned group of customers Responsible for maintaining goals set by management Responsible for other assigned duties Complete and stay current on training and certifications to repair hot tubs, swim spas, and saunas Must be able and willing to work outside in all weather conditions ATTRIBUTES, SKILLS AND ABILITIES: Customer Orientation (External and Internal) – Asks questions and listens well to quickly identify and resolve problems. Critical Thinking – Uses information and facts to make recommendations and informed decisions. Results Oriented – Driven to exceed performance goals for self and dealership. Safety Oriented – Driven to maintain a safe work environment. WORKING CONDITIONS: Work is performed in an outdoor setting, which could include inclement weather, heat and humidity, extreme wind or cold temperatures, and exposure to hot tub/pool chemicals Must be physically able to repetitively lift and carry at least 50 lbs. on a regular basis Out of town travel is required when necessary REQUIREMENTS: Must be at least 21 years old Must have a valid driver's license Have an attention for detail Demonstrate a willingness to learn new tasks Be willing to work a flexible schedule based on business needs Be dependable and motivated Some mechanical, plumbing, and/or electrical skills preferred Excellent communication skills Ability to work in a fast-paced environment Ability to build a strong team environment Ability to lift 50lbs Customer service skills required Qualifications: High school diploma/GED Proficient in Microsoft Office and Outlook 1-3 years of telephone and customer service experience Must have an attention for detail Ability to work a multi-screen CRM is essential Must demonstrate a willingness to learn new tasks Be willing to work a flexible schedule based on business needs Be dependable and motivated Excellent communication skills Ability to work in a fast-paced environment Ability to build a strong team environment Customer service skills required Computer and technology savvy PAY: $23.00 - $25.00 / hour
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