Capital One
Manager, Product Design
We're Hiring UX Designers
We’re looking for
talented UX designers
to join our team and shape experiences across
EASE web & native . Our portfolio impacts millions of users with billions of interactions annually.
We have two core workstreams:
CX Foundations
– EASE Home & Account Summary, Messaging, and the overall look & feel of EASE. Features & Federation
– Card Art, transactions, payment flows, referrals, document upload, offers, and shopping. We tackle
high-leverage work for the company , from strategy to delivery.
What You’ll Do
Shape Strategy & Experience
– Collaborate across tech, product, and business teams to create intuitive, user-centered experiences. Design & Deliver
– Conduct research, craft wireframes and prototypes, facilitate workshops, and contribute to our design system. Advocate for Users
– Leverage human-centered design, usability studies, and storytelling to drive impactful enhancements. Grow & Collaborate
– Work with a team of designers, mentoring and learning as you shape some of the company’s most critical customer experiences. Here are some of the expected competencies for this role: Product Design Expertise:
Demonstrate a high degree of skill in product design, leveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, inform the use of appropriate tools, platforms, frameworks and design systems and creates artifacts that may include journey maps, blueprints, high-fidelity designs and prototypes.
Leadership:
Lead design projects, directing and delegating work for more junior team members while also mentoring and helping to mature the overall product design practice at Capital One.
Human-Centered:
Effectively navigate the needs of partners and stakeholders, leveraging critical-thinking skills that factor in data, research insights, scalability and tech constraints, while ensuring the team focuses on customer-centered solutions and inclusive design.
Business-Focused:
Demonstrate proficiency with products and processes and apply relevant insights on customers, competitors and broader market trends to business challenges that shape a shared point of view for your team, partners and stakeholders.
Problem-Solving:
Demonstrate a solid understanding of tech, data capabilities and emerging technologies and use this knowledge to inform your work and help your cross-functional team move faster and navigate technical limitations in service of the impactful solutions.
Collaboration:
Leverage a rich network of partnerships across lines of business and the organization to foster collaboration and share solutions, incorporating cross-functional perspectives to bridge gaps in information.
Communication:
Present work across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to articulate a compelling point of view that influences strategic decision-making and direction at senior levels.
The ideal candidate has a strong portfolio demonstrating leadership, process, results and impact. Basic Qualifications At least 6 years of experience in a Product Design role.
At least 6 years of experience in design and prototyping tools such as Figma.
Preferred Qualifications Experience working with and contributing to an established design system.
Experience collaborating with product, tech and business partners.
Experience leading design projects or teams.
Experience working in heavily regulated, data heavy problem spaces.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $158,400 - $180,800 for Manager, Design New York, NY: $172,800 - $197,200 for Manager, Design Richmond, VA: $144,000 - $164,400 for Manager, Design Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the
Capital One Careers website . This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.
#J-18808-Ljbffr
We’re looking for
talented UX designers
to join our team and shape experiences across
EASE web & native . Our portfolio impacts millions of users with billions of interactions annually.
We have two core workstreams:
CX Foundations
– EASE Home & Account Summary, Messaging, and the overall look & feel of EASE. Features & Federation
– Card Art, transactions, payment flows, referrals, document upload, offers, and shopping. We tackle
high-leverage work for the company , from strategy to delivery.
What You’ll Do
Shape Strategy & Experience
– Collaborate across tech, product, and business teams to create intuitive, user-centered experiences. Design & Deliver
– Conduct research, craft wireframes and prototypes, facilitate workshops, and contribute to our design system. Advocate for Users
– Leverage human-centered design, usability studies, and storytelling to drive impactful enhancements. Grow & Collaborate
– Work with a team of designers, mentoring and learning as you shape some of the company’s most critical customer experiences. Here are some of the expected competencies for this role: Product Design Expertise:
Demonstrate a high degree of skill in product design, leveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, inform the use of appropriate tools, platforms, frameworks and design systems and creates artifacts that may include journey maps, blueprints, high-fidelity designs and prototypes.
Leadership:
Lead design projects, directing and delegating work for more junior team members while also mentoring and helping to mature the overall product design practice at Capital One.
Human-Centered:
Effectively navigate the needs of partners and stakeholders, leveraging critical-thinking skills that factor in data, research insights, scalability and tech constraints, while ensuring the team focuses on customer-centered solutions and inclusive design.
Business-Focused:
Demonstrate proficiency with products and processes and apply relevant insights on customers, competitors and broader market trends to business challenges that shape a shared point of view for your team, partners and stakeholders.
Problem-Solving:
Demonstrate a solid understanding of tech, data capabilities and emerging technologies and use this knowledge to inform your work and help your cross-functional team move faster and navigate technical limitations in service of the impactful solutions.
Collaboration:
Leverage a rich network of partnerships across lines of business and the organization to foster collaboration and share solutions, incorporating cross-functional perspectives to bridge gaps in information.
Communication:
Present work across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to articulate a compelling point of view that influences strategic decision-making and direction at senior levels.
The ideal candidate has a strong portfolio demonstrating leadership, process, results and impact. Basic Qualifications At least 6 years of experience in a Product Design role.
At least 6 years of experience in design and prototyping tools such as Figma.
Preferred Qualifications Experience working with and contributing to an established design system.
Experience collaborating with product, tech and business partners.
Experience leading design projects or teams.
Experience working in heavily regulated, data heavy problem spaces.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $158,400 - $180,800 for Manager, Design New York, NY: $172,800 - $197,200 for Manager, Design Richmond, VA: $144,000 - $164,400 for Manager, Design Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the
Capital One Careers website . This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.
#J-18808-Ljbffr