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Techwolf

Product Design Lead

Techwolf, New York, New York, us, 10261

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Arist is looking for a senior

Product Design Lead

to own the end to end product experience for our admin and learner users. Collaborating with our Engineers and Maxine, Co-founder & Head of Product and Engineering, you’ll be responsible for designing seamless user flows, leading UX research, conducting User Acceptance Testing (UAT), and designing interfaces that deliver a smooth, impactful experience.

Key Responsibilities

User Experience & Design

Lead UX design efforts, from research and wireframing to prototyping, ensuring an intuitive, user-centered product.

Regularly interview customers to identify friction points and opportunities for improvement.

User Flow Optimization

Create streamlined workflows and happy-path experiences, with clear, accessible user paths.

Collaborate with engineering to turn mockups into functional, polished interfaces that align with user needs and product goals.

Customer Insights & UAT

Conduct UAT for new features, ensuring they meet quality standards and align with customer needs.

Gather insights from user research, support feedback, and usage data to inform continuous improvement.

Data-Driven Decision Making

Own product experience metrics (e.g., admin NPS, usability scores), focusing on self-service capability and user satisfaction.

Use data to prioritize design initiatives that directly impact user confidence and engagement.

Cross-Functional Collaboration

Work closely with Product, Engineering, and Customer Success to ensure designs meet user and business objectives.

What We’re Looking For

8+ years in UX/UI or product design, preferably in SaaS.

Proficiency with design tools like Figma for basic UI.

Strong communication skills and experience in a cross-functional environment, and with Enterprise customers.

A data-informed approach with a knack for problem-solving with amazing product sense.

Why Join Arist? As Product Experience Lead, you’ll shape the learning journeys of employees, learning design journey of admins, L&D executives, and top organizations worldwide. If you’re passionate about delivering impactful user experiences and enjoy working in a collaborative, innovative, fast-paced environment, we’d love to meet you.

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