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Walmart

(USA) Tire and Battery Service Advisor

Walmart, Scarborough, Maine, us, 04074

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What you'll do

Be a Team Member: Collaborates with team members to fulfil sales and service requests, educates associates on tools, tasks, resources, and mentors new technicians while communicating interpersonal skills for providing safe and efficient customer service.

Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality while using Point of Sale systems and phone/in‑person selling techniques.

Be a Techie: Leverages digital tools to plan for and drive sales, improves the service experience, and elevates associate engagement using handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training. Adapts to new tools and encourages others to use them.

Be an Owner: Communicates equipment, tools, and supplies needs; leads tracking and monitoring of returns and special orders; operates cash registers and processes transactions while maintaining accurate inventory audit and safety compliance. Reports hazards, problems, and concerns, completes paperwork logs, and ensures merchandise is packaged, labeled, and stored according to company policies.

Be a Talent Ambassador: Serves as a brand advocate by valuing the member experience, modeling high‑quality service, influencing and inspiring others, and supporting a respectful, supportive, team‑oriented culture. Identifies roadblocks and assists in training team members.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans and applying the Open Door Policy.

Completes work assignments and priorities by using policies, data, and resources; collaborates with managers, coworkers, customers, and partners; identifies priorities, deadlines, and expectations; communicates progress; recommends improvement opportunities; and adapts to and learns from change, difficulties, and feedback.

Respect the Individual: | Embraces differences in people, cultures, ideas, and experiences to create a workplace where associates feel seen, supported, and connected through belonging. | Works as a team to build strong trust, communicate with impact, energy, and positivity, and motivate influence. | Strengthens the team by developing and mentoring others and recognizing contributions and accomplishments.

Act with Integrity: | Maintains and promotes the highest standards of integrity, ethics, and compliance; models Walmart values; supports the goal of becoming a regenerative company by making a positive impact. | Acts in a self‑less, humble, fair, honest, and transparent manner.

Serve our Customers and Members: Delivers results while putting the customer first; makes decisions based on reliable information, balances short and long‑term priorities, and considers how own work impacts the team’s ability to deliver.

Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience. Drives continuous improvements; is open to and uses new technologies and skills while supporting others through change.

Minimum Qualifications

Valid state‑issued driver's license.

18 years of age or older.

Preferred Qualifications

Auto service industry, Retail Experience.

Benefits At Sam's Club, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet!

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase, and company‑paid life insurance.

Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

The hourly wage range for this position is $21.00 to $28.00*

Primary Location 440 Payne Rd, Scarborough, ME 04074-8928, United States of America

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