Comforcehealth
CSC Customer Service Spec 1 - Healthcare & Research - Analysts
Comforcehealth, Granite Heights, Wisconsin, United States
CSC Customer Service Spec 1 - Healthcare & Research
Job ID: 1007688 | Temple, Texas | Job Type: Contract | Added: 10/21/25
Job Description Innova Solutions has a client that is immediately hiring for a
Customer Service Representative .
Position type: Full-time Contract
Duration: 6-month contract
Location: Temple, TX
Responsibilities
This includes answering phones for public and internal (employee, patient, visitor) customers: documentation and dispatch of work requests.
Ability to assist in special projects.
Proficient in all phone and work request dispatch responsibilities. Ability to fill in for CR 1's on any shift.
Monitors environmental alarms: doors, gates, parking lot intercoms & CCTV.
Assists with the workflow and assignments for patient transporters.
Leads or participates in projects in support of the department.
Provides feedback to leadership regarding ways to improve processes, increase efficiencies, and maximize department performance.
Expectations listed describe essential functions only; management reserves the right to reassign duties and responsibilities at any time.
Performs all position-appropriate duties in a competent, professional, and courteous manner.
Qualifications
1+ year experience required.
Experience in an administrative support role and/or customer service preferred. Healthcare, call center, or dispatch service experience preferred.
Ability to handle difficult situations; conflict resolution skills; excellent customer service.
Ability to read and write in English.
Proficiency with the Microsoft Office Suite.
Ability to comprehend instructions, correspondence, memos and other forms of verbal and written communications.
Ability to succeed in a stressful, fast-paced environment.
Work productively as a member of a team or work group.
Qualified candidates should apply now for immediate consideration. We are currently interviewing to fill this and other similar positions. A referral bonus program is available for referrals that we successfully place with our clients, subject to program guidelines. Ask to learn more.
Pay Range and Benefits Pay Range:
$17.00 - $18.00 per hour
Pay range offered will be based on factors including education, work experience, work location, specific job duties, and certifications.
Benefits:
Innova Solutions offers benefits (based on eligibility) that include: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health Savings Account (HSA) and Flexible Spending Account (FSA), Life Insurance, Pet Insurance, Short-term and Long-term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other paid leaves as required by law, and an Employee Assistance Program (EAP).
About Innova Solutions Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports substantial annual revenue. We deliver technology and business transformation solutions to clients globally.
Recent Recognitions
Named One of America’s Best Employers for New Grads by Forbes (2024)
Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025)
Ranked among the largest IT staffing firms by Staffing Industry Analysts (SIA) in 2024
Named one of the Top Ten Private Companies in Atlanta (2023)
One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
AWS Advanced Tier Services Partner with 100+ certifications
Website: https://www.innovasolutions.com/
Innova Solutions is an Equal Opportunity Employer. We prohibit discrimination and harassment and are committed to providing equal employment opportunities for all applicants. If you need a reasonable accommodation during the job search or application process, please contact hr@innovasolutions.com or (770) 493-5588.
Innova Solutions (HireGenics/Volt) complies with applicable fair chance hiring laws where implemented. The company will consider qualified applicants with arrest and conviction records in a manner consistent with local laws.
#J-18808-Ljbffr
Job Description Innova Solutions has a client that is immediately hiring for a
Customer Service Representative .
Position type: Full-time Contract
Duration: 6-month contract
Location: Temple, TX
Responsibilities
This includes answering phones for public and internal (employee, patient, visitor) customers: documentation and dispatch of work requests.
Ability to assist in special projects.
Proficient in all phone and work request dispatch responsibilities. Ability to fill in for CR 1's on any shift.
Monitors environmental alarms: doors, gates, parking lot intercoms & CCTV.
Assists with the workflow and assignments for patient transporters.
Leads or participates in projects in support of the department.
Provides feedback to leadership regarding ways to improve processes, increase efficiencies, and maximize department performance.
Expectations listed describe essential functions only; management reserves the right to reassign duties and responsibilities at any time.
Performs all position-appropriate duties in a competent, professional, and courteous manner.
Qualifications
1+ year experience required.
Experience in an administrative support role and/or customer service preferred. Healthcare, call center, or dispatch service experience preferred.
Ability to handle difficult situations; conflict resolution skills; excellent customer service.
Ability to read and write in English.
Proficiency with the Microsoft Office Suite.
Ability to comprehend instructions, correspondence, memos and other forms of verbal and written communications.
Ability to succeed in a stressful, fast-paced environment.
Work productively as a member of a team or work group.
Qualified candidates should apply now for immediate consideration. We are currently interviewing to fill this and other similar positions. A referral bonus program is available for referrals that we successfully place with our clients, subject to program guidelines. Ask to learn more.
Pay Range and Benefits Pay Range:
$17.00 - $18.00 per hour
Pay range offered will be based on factors including education, work experience, work location, specific job duties, and certifications.
Benefits:
Innova Solutions offers benefits (based on eligibility) that include: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health Savings Account (HSA) and Flexible Spending Account (FSA), Life Insurance, Pet Insurance, Short-term and Long-term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other paid leaves as required by law, and an Employee Assistance Program (EAP).
About Innova Solutions Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports substantial annual revenue. We deliver technology and business transformation solutions to clients globally.
Recent Recognitions
Named One of America’s Best Employers for New Grads by Forbes (2024)
Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025)
Ranked among the largest IT staffing firms by Staffing Industry Analysts (SIA) in 2024
Named one of the Top Ten Private Companies in Atlanta (2023)
One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
AWS Advanced Tier Services Partner with 100+ certifications
Website: https://www.innovasolutions.com/
Innova Solutions is an Equal Opportunity Employer. We prohibit discrimination and harassment and are committed to providing equal employment opportunities for all applicants. If you need a reasonable accommodation during the job search or application process, please contact hr@innovasolutions.com or (770) 493-5588.
Innova Solutions (HireGenics/Volt) complies with applicable fair chance hiring laws where implemented. The company will consider qualified applicants with arrest and conviction records in a manner consistent with local laws.
#J-18808-Ljbffr