County of Trinity CA
Overview
This job is located in Weaverville, CA. In-person interview and in-person attendance are required. Intersections are held in person.
Duties
Interactive interview to elicit eligibility information, obtain and verify financial, employment, tax and personal demographic information and determine eligibility for public assistance programs and services.
Analyze financial and eligibility information and determine initial or continuing eligibility for multiple aid programs.
Explain regulations, rules and policies to clients and apprises them of their rights, responsibilities and eligibility for participation in various public assistance programs and services.
Ensure accuracy and completion of application and declaration forms.
Resolve discrepancies by securing documentation, medical records and confirmation from other agencies.
Enter and retrieve numerical and narrative data and issue benefits through an automated computer system.
Determine the level of benefits by making complex computations and/or computer entries and then analyze the results.
Review and interpret information provided on a variety of forms both by the client and third parties to assist with eligibility determination.
Evaluate clients, answer questions on Advanced Payment Tax Credits (APTC) related to health care reform.
Explain a variety of plan options, costs and individual plan features through Covered California.
Monitor ongoing eligibility, obtain periodic updated information and take appropriate actions on changes.
Determine need for additional services and make referrals for employment and other services to outside agencies to assist clients toward self-sufficiency.
Organize and prioritize caseload so necessary case records and documents are processed and updated within specific time limits established by regulation and local policy.
Enter and maintain case records, including written narratives, forms and computer documents in a clear and readable format.
Troubleshoot task and/or case issues to determine appropriate resolution of problems, involving Help Desk as needed.
Communicate both orally and in writing with clients and others related to the initial and ongoing eligibility determination while maintaining confidentiality.
Respond to questions and complaints of clients in person, by telephone, mail and/or email communication.
Provide pertinent forms and pamphlets to clients as required.
Identify suspected fraud and make referrals for investigation.
Make referrals to social service workers as needed.
Participate in special projects, studies, work assignments and committees.
Prepare correspondence and reports.
Perform related duties as assigned.
Minimum Qualifications
One (1) year full‑time experience in an Eligibility Specialist I classification in an Interagency Merit System (IMS) County; OR two (2) years of full‑time experience determining eligibility for public assistance programs in a public human services agency.
Exam and Testing
Training & Experience Examination – Weighted 100%, minimum 70% required.
Education & Experience Examination – Weighted 100%, minimum 70% required.
Retest prohibited for six (6) months after the eligibility date.
Special testing arrangements may be made to accommodate disability, military or religious reasons.
Eligible list will be maintained for 12 months unless circumstances warrant changes.
Salary Information Salary steps A–G, corresponding to the county pay range. Step “F” and “G” are based on longevity: step “F” after 7 years of continuous service and 2.5 years at step “E”; step “G” after 10 years of continuous service and 3 years at step “F”.
EQUAL EMPLOYMENT OPPORTUNITY The Merit System Services program is committed to equal employment opportunity for all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
General Qualifications Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgement, the ability to work cooperatively with others and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. A background investigation may be required.
About Trinity County Trinity County is in Northern California between Shasta County and the Northern Redwood Coast. The County is roughly the size of Vermont, and is home to the Shasta‑Trinity Forest, which is the largest national forest in California. The 2.1‑million‑acre forest encompasses five wilderness areas, hundreds of mountain lakes and over 6,200 miles of streams and rivers, including Trinity Lake and the Trinity River. These beautiful bodies of water provide plenty of opportunity for water sports and adventure.
Legal Statement This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.
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Duties
Interactive interview to elicit eligibility information, obtain and verify financial, employment, tax and personal demographic information and determine eligibility for public assistance programs and services.
Analyze financial and eligibility information and determine initial or continuing eligibility for multiple aid programs.
Explain regulations, rules and policies to clients and apprises them of their rights, responsibilities and eligibility for participation in various public assistance programs and services.
Ensure accuracy and completion of application and declaration forms.
Resolve discrepancies by securing documentation, medical records and confirmation from other agencies.
Enter and retrieve numerical and narrative data and issue benefits through an automated computer system.
Determine the level of benefits by making complex computations and/or computer entries and then analyze the results.
Review and interpret information provided on a variety of forms both by the client and third parties to assist with eligibility determination.
Evaluate clients, answer questions on Advanced Payment Tax Credits (APTC) related to health care reform.
Explain a variety of plan options, costs and individual plan features through Covered California.
Monitor ongoing eligibility, obtain periodic updated information and take appropriate actions on changes.
Determine need for additional services and make referrals for employment and other services to outside agencies to assist clients toward self-sufficiency.
Organize and prioritize caseload so necessary case records and documents are processed and updated within specific time limits established by regulation and local policy.
Enter and maintain case records, including written narratives, forms and computer documents in a clear and readable format.
Troubleshoot task and/or case issues to determine appropriate resolution of problems, involving Help Desk as needed.
Communicate both orally and in writing with clients and others related to the initial and ongoing eligibility determination while maintaining confidentiality.
Respond to questions and complaints of clients in person, by telephone, mail and/or email communication.
Provide pertinent forms and pamphlets to clients as required.
Identify suspected fraud and make referrals for investigation.
Make referrals to social service workers as needed.
Participate in special projects, studies, work assignments and committees.
Prepare correspondence and reports.
Perform related duties as assigned.
Minimum Qualifications
One (1) year full‑time experience in an Eligibility Specialist I classification in an Interagency Merit System (IMS) County; OR two (2) years of full‑time experience determining eligibility for public assistance programs in a public human services agency.
Exam and Testing
Training & Experience Examination – Weighted 100%, minimum 70% required.
Education & Experience Examination – Weighted 100%, minimum 70% required.
Retest prohibited for six (6) months after the eligibility date.
Special testing arrangements may be made to accommodate disability, military or religious reasons.
Eligible list will be maintained for 12 months unless circumstances warrant changes.
Salary Information Salary steps A–G, corresponding to the county pay range. Step “F” and “G” are based on longevity: step “F” after 7 years of continuous service and 2.5 years at step “E”; step “G” after 10 years of continuous service and 3 years at step “F”.
EQUAL EMPLOYMENT OPPORTUNITY The Merit System Services program is committed to equal employment opportunity for all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
General Qualifications Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgement, the ability to work cooperatively with others and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. A background investigation may be required.
About Trinity County Trinity County is in Northern California between Shasta County and the Northern Redwood Coast. The County is roughly the size of Vermont, and is home to the Shasta‑Trinity Forest, which is the largest national forest in California. The 2.1‑million‑acre forest encompasses five wilderness areas, hundreds of mountain lakes and over 6,200 miles of streams and rivers, including Trinity Lake and the Trinity River. These beautiful bodies of water provide plenty of opportunity for water sports and adventure.
Legal Statement This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.
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