Ensign Services
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Leave of Absence Coordinator
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Ensign Services
About The Company Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast‑growing post‑acute care industry. ESI provides service and support to over 361 facilities in the long‑term care continuum that employ over 55,000 employees. ESI is known as the "Service Center" and supplies the facilities and leaders it serves with "back‑office" support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting. This structure allows onsite leaders and caregivers to focus on day‑to‑day care and operational issues in their individual operations. What sets ESI apart from other companies is the quality of our most valuable resource – our people. We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership ("CAPLICO") seriously. We want an individual in this role who will demonstrate these values through actions and words.
About The Opportunity Under direction of the Leave of Absence Manager, the Leave of Absence Resource administers employee leaves of absence for Ensign Services, Inc. and affiliated companies including Federal (FMLA), State (CFRA, CA PDL, WAPFML, etc.), Military Leave (USERRA) and Company‑provided leaves and ensures timely and accurate communication occurs between the employee, Human Resources and Managers.
Responsibilities
Ensure all leave cases are entered timely and accurately in HRIS and Leave Management system
Handle interactions with employees, Human Resources and managers including phone calls and emails pertaining to leave programs, processes, procedures and communications
Track and conduct necessary follow‑up on all LOA inquiries from request to return to work
Prepare and send LOA communication including notices and forms in compliance with FMLA or State requirements. Track leave documentation and follow‑up on insufficient information
Manage Help Desk tickets for Leave of Absence requests, inquiries and returns
Provide guidance in interpreting leave policies
Advise manager, HR/Payroll representatives, and HR Resources on potential leave issues and provide recommendations
Exercise discretion and maintain confidentiality
Perform other duties assigned to support the efficient operation of the department
Qualifications
Bachelor’s degree in applicable field, or equivalent experience
Certified Leave Management Specialist designation a plus
2 years’ experience in Leave of Absence administration or Human Resources
Experience administering FMLA, military, pregnancy disability, medical, and personal leaves
Knowledge of FMLA and ADA requirements
Ability to analyze information and convert it to a comprehensive work plan
High attention to detail and customer service oriented
High level of professionalism with the ability to maintain sensitive and confidential information
Other Specific Requirements
Excellent verbal and written communication skills
Ability to maintain strict confidentiality
Accurate and attentive to detail
Must be able to prioritize, plan, and handle multiple tasks/demands simultaneously
Willingness to take initiative and be accountable
Proficiency in MS Office products (Word/Excel), internet and website navigation required, generally computer savvy
Must be able to read, write, speak and understand English
Additional Information We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company‑provided life insurance, 401(k) with company match, and sick/vacation plans. We also believe in supporting our employee’s professional growth and development through our Learning Management System as well as training sessions and seminars.
Ensign Services, Inc. is an Equal Opportunity Employer. Pre‑employment criminal background screening required.
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Leave of Absence Coordinator
role at
Ensign Services
About The Company Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast‑growing post‑acute care industry. ESI provides service and support to over 361 facilities in the long‑term care continuum that employ over 55,000 employees. ESI is known as the "Service Center" and supplies the facilities and leaders it serves with "back‑office" support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting. This structure allows onsite leaders and caregivers to focus on day‑to‑day care and operational issues in their individual operations. What sets ESI apart from other companies is the quality of our most valuable resource – our people. We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership ("CAPLICO") seriously. We want an individual in this role who will demonstrate these values through actions and words.
About The Opportunity Under direction of the Leave of Absence Manager, the Leave of Absence Resource administers employee leaves of absence for Ensign Services, Inc. and affiliated companies including Federal (FMLA), State (CFRA, CA PDL, WAPFML, etc.), Military Leave (USERRA) and Company‑provided leaves and ensures timely and accurate communication occurs between the employee, Human Resources and Managers.
Responsibilities
Ensure all leave cases are entered timely and accurately in HRIS and Leave Management system
Handle interactions with employees, Human Resources and managers including phone calls and emails pertaining to leave programs, processes, procedures and communications
Track and conduct necessary follow‑up on all LOA inquiries from request to return to work
Prepare and send LOA communication including notices and forms in compliance with FMLA or State requirements. Track leave documentation and follow‑up on insufficient information
Manage Help Desk tickets for Leave of Absence requests, inquiries and returns
Provide guidance in interpreting leave policies
Advise manager, HR/Payroll representatives, and HR Resources on potential leave issues and provide recommendations
Exercise discretion and maintain confidentiality
Perform other duties assigned to support the efficient operation of the department
Qualifications
Bachelor’s degree in applicable field, or equivalent experience
Certified Leave Management Specialist designation a plus
2 years’ experience in Leave of Absence administration or Human Resources
Experience administering FMLA, military, pregnancy disability, medical, and personal leaves
Knowledge of FMLA and ADA requirements
Ability to analyze information and convert it to a comprehensive work plan
High attention to detail and customer service oriented
High level of professionalism with the ability to maintain sensitive and confidential information
Other Specific Requirements
Excellent verbal and written communication skills
Ability to maintain strict confidentiality
Accurate and attentive to detail
Must be able to prioritize, plan, and handle multiple tasks/demands simultaneously
Willingness to take initiative and be accountable
Proficiency in MS Office products (Word/Excel), internet and website navigation required, generally computer savvy
Must be able to read, write, speak and understand English
Additional Information We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company‑provided life insurance, 401(k) with company match, and sick/vacation plans. We also believe in supporting our employee’s professional growth and development through our Learning Management System as well as training sessions and seminars.
Ensign Services, Inc. is an Equal Opportunity Employer. Pre‑employment criminal background screening required.
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