Mia Aesthetics
Senior Manager, Patient Contact Center Operations
Mia Aesthetics, Granite Heights, Wisconsin, United States
Overview
At Mia Aesthetics, we are not just leading the way in plastic surgery—we're redefining it. Our goal is simple: to ensure everyone has access to the highest quality plastic surgery without the premium price tag. With an elite team of plastic surgeons across the U.S. and a family of over 80,000 satisfied patients, we're on a mission to make beauty accessible to all. Mia Aesthetics provides on-the-job training, professional development opportunities, opportunities for advancement, benefit offerings, and more. Be a part of a team transforming lives and supporting dreams every day! Responsibilities
The Senior Manager, Patient Contact Center Operations leads the transformation and expansion of its contact center environment. This leader will oversee the development and deployment of a new role, designed to streamline inbound and outbound communication across concierge, scheduling, and lab coordination. This leader will collaborate with upper leadership to build a scalable, data-driven contact center that enhances the customer experience and supports company growth.
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At Mia Aesthetics, we are not just leading the way in plastic surgery—we're redefining it. Our goal is simple: to ensure everyone has access to the highest quality plastic surgery without the premium price tag. With an elite team of plastic surgeons across the U.S. and a family of over 80,000 satisfied patients, we're on a mission to make beauty accessible to all. Mia Aesthetics provides on-the-job training, professional development opportunities, opportunities for advancement, benefit offerings, and more. Be a part of a team transforming lives and supporting dreams every day! Responsibilities
The Senior Manager, Patient Contact Center Operations leads the transformation and expansion of its contact center environment. This leader will oversee the development and deployment of a new role, designed to streamline inbound and outbound communication across concierge, scheduling, and lab coordination. This leader will collaborate with upper leadership to build a scalable, data-driven contact center that enhances the customer experience and supports company growth.
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