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Blain's Farm & Fleet

Customer Care Desk Associate

Blain's Farm & Fleet, Traverse City, Michigan, United States, 49685

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Overview

At Blain’s Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a

Forbes Best Employer

for

seven consecutive years ! Compensation & Benefits

Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc. All major Holidays & Birthday off Advanced Leadership Training Programs: build the skills to grow your career Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more! Internal recognition programs that support an engaged workplace Profit Sharing 401(K) with company match Job Duties

The Customer Care Desk Associate runs the store phone/switchboard and assists customers with returns, questions, complaints, and directions around the store, along with other assigned duties that ensure the customer has an efficient, pleasant shopping experience. This can include, but is not limited to: Scan returned goods and place into bins/shopping carts to return the goods to the department Route mail/file paperwork Issue Hunting and Fishing licenses Cashier Manage the incoming E-commerce customer orders and In-Store Pick Ups Keep the Customer Service Desk clean and presentable to the customers Help in other departments as assigned Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures Qualifications

Great communication skills Prior Retail experience preferred Able to work evenings when needed and at least every other weekend Able to pass a background check EEO Statement

Blain Supply, Inc and Blain’s Farm and Fleet (collectively “Blain’s”) is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain’s does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.

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