Border States
Product Manager - Underground Cable Accessories (UCA)
Border States, Albertville, Minnesota, United States, 55301
Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work.
This position will be located in:
Albertville, MN
Application Deadline: November 19, 2025.
Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active.
Job Summary The Product Manager - Underground Cable Accessories (UCA) supports the day-to-day inside sales support of SAM's, Account Managers, Customer Service Reps, and customers by providing product, application, and technical support and service. At times, may make joint sales calls with SAM's or Account Managers to secure orders and perform other sales support functions for underground cable accessory products and services, by providing customers with field support, application support, training, and other services as required. Consults with customers on product and system applications. Provides customers with timely follow-up on quotations, technical inquiries, and other requests.
Responsibilities Essential Functions
Works closely with Border States' sales and marketing teams to meet and exceed sales and gross profit objectives.
Actively participates in the marketing, planning, and sale of Border States' technical products and services.
Consults with customers on product and system applications, providing timely follow-up on quotations, technical inquiries, and other requests.
Provides technical and specialized product support for branches and customers, including field support, application assistance, and training as required.
Partners with Account Managers, Customer Service Representatives, Product Managers, and vendors to support day-to-day operations and resolve customer needs.
Holds in-depth, technical discussions with consultants, customers, and employees related to product technology and applications.
Leads customer and employee training on new and existing product lines, applications, and system technologies.
Provides input to pricing and purchasing teams on product evaluations, code descriptions, inventory management, and pricing development.
Evaluates new products and makes recommendations on stock levels for new and existing product lines.
Designs, develops, and maintains technical documentation, databases, and reference files (e.g., engineering records, customer parts databases, product and vendor files, and technical libraries).
Serves as a liaison with manufacturing agents and vendors on strategic issues related to planning, marketing, new product launches, and training.
Conducts strategic market analysis to develop and implement annual sales strategies, including quarterly progress reviews.
Coordinates sales strategies with preferred vendors to maximize customer sales potential.
Provides input and feedback to sales and marketing management on customer needs, pricing, competition, procedures, and market potential.
Consistently delivers responsive, high-quality service to meet and exceed customer expectations.
Non-essential Functions
Inputs TCCM cost savings documentation that is relevant to the assigned customer base.
Performs product updates and new product launches for branches and customers as required.
Attends and assists with sales meetings, trade shows and training programs as needed.
Performs other duties as assigned by supervisor or designate.
Qualifications
Minimum of a four-year technical degree preferred or the equivalent in work experience.
4 years minimum of prior customer service, marketing, quotation or sales experience preferred.
3 years minimum of prior electrical distribution and quotations experience preferred.
Comprehensive knowledge of Border States product lines and applications, alternate product substitutes, and supplier pricing policies.
Knowledge and technical competence in understanding electrical underground system products and applications preferred.
Strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, Access and PowerPoint), Internet, Email and SAP software preferred.
Skills and Abilities
Excellent interpersonal, written and verbal communication skills
Ability to effectively plan and organize.
Excellent customer service skills include being competent, accurate, responsive and engaged.
Physical Requirements Frequency at which you would carry/lift in a typical day:
Lift from Waist:
10 to 25 lbs. - Not at all
26 to 50 lbs. - Not at all
51 to 75 lbs. - Not at all
75 to 100 lbs. - Not at all
100+ lbs. - Not at all
Lift from Floor:
10 to 25 lbs. - Frequently
26 to 50 lbs. - Occasionally
51 to 75 lbs. - Occasionally
75 to 100 lbs. - Not at all
100+ lbs. - Not at all
Carried for Distance:
10 to 25 lbs. - Not at all
26 to 50 lbs. - Not at all
51 to 75 lbs. - Not at all
75 to 100 lbs. - Not at all
100+ lbs. - Not at all
Physical Activity
Sitting
(a continuous period of being seated) -
Frequently
Standing
(for sustained periods of time) -
Frequently
Walking
(moving about on foot to accomplish tasks) -
Frequently
Bending/stooping
(downward and forward) -
Occasionally
Crawling
-
Not at all
Climbing/Walking Stairs
-
Frequently
Reaching
(extending arms in any direction) -
Frequently
Crouching/squatting
-
Occasionally
Kneeling
-
Occasionally
Balancing
-
Occasionally
Repetitive motion
-
Continuously
Pivoting
-
Occasionally
Pushing/Pulling
-
Occasionally
Grasping
-
Continuously
Fingering
-
Continuously
Talking
-
Frequently
Driving
-
Frequently
Desk work
-
Frequently
Use of a computer
-
Continuously
Use of a telephone
-
Frequently
Hearing
-
Continuously
Exposure
(to adverse weather & temperature conditions) -
Occasionally
Travel
(travel needed to perform job duties) -
Frequently
Additional Information This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation. Salary range is $96,485.00-$134,000.00 based on experience.
Benefits Health, Dental and Vision Benefits Accident, Critical Illness, Hospital Indemnity FSA & HSA Employee Stock Ownership Plan (ESOP) Disability Benefits 401(k) Retirement Plan Life Insurance Employee Assistance Program Paid Holidays Paid Volunteer Time Personal Leave time and more! Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.
Equal Opportunity For All It’s not just the law. It’s something we’ve believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.
Drug Free/Smoke Free workplace Employment may be contingent on the offered candidate successfully passing one or more of the following pre‑employment screenings: Criminal background check (required for all positions), Motor Vehicle Record (MVR) check (required for positions involving driving), Drug testing. The MVR check and drug testing vary by role and will be communicated to the offered candidate during the onboarding process and as applicable.
Border States has a competitive benefits package which includes but is not limited to:
Health, Dental and Vision Benefits
Accident, Critical Illness, Hospital Indemnity
FSA & HSA
Employee Stock Ownership Plan (ESOP)
Disability Benefits
401(k) Retirement Plan
Life Insurance
Employee Assistance Program
Paid Holidays
Paid Volunteer Time
Personal Leave time and more!
Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.
#J-18808-Ljbffr
This position will be located in:
Albertville, MN
Application Deadline: November 19, 2025.
Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active.
Job Summary The Product Manager - Underground Cable Accessories (UCA) supports the day-to-day inside sales support of SAM's, Account Managers, Customer Service Reps, and customers by providing product, application, and technical support and service. At times, may make joint sales calls with SAM's or Account Managers to secure orders and perform other sales support functions for underground cable accessory products and services, by providing customers with field support, application support, training, and other services as required. Consults with customers on product and system applications. Provides customers with timely follow-up on quotations, technical inquiries, and other requests.
Responsibilities Essential Functions
Works closely with Border States' sales and marketing teams to meet and exceed sales and gross profit objectives.
Actively participates in the marketing, planning, and sale of Border States' technical products and services.
Consults with customers on product and system applications, providing timely follow-up on quotations, technical inquiries, and other requests.
Provides technical and specialized product support for branches and customers, including field support, application assistance, and training as required.
Partners with Account Managers, Customer Service Representatives, Product Managers, and vendors to support day-to-day operations and resolve customer needs.
Holds in-depth, technical discussions with consultants, customers, and employees related to product technology and applications.
Leads customer and employee training on new and existing product lines, applications, and system technologies.
Provides input to pricing and purchasing teams on product evaluations, code descriptions, inventory management, and pricing development.
Evaluates new products and makes recommendations on stock levels for new and existing product lines.
Designs, develops, and maintains technical documentation, databases, and reference files (e.g., engineering records, customer parts databases, product and vendor files, and technical libraries).
Serves as a liaison with manufacturing agents and vendors on strategic issues related to planning, marketing, new product launches, and training.
Conducts strategic market analysis to develop and implement annual sales strategies, including quarterly progress reviews.
Coordinates sales strategies with preferred vendors to maximize customer sales potential.
Provides input and feedback to sales and marketing management on customer needs, pricing, competition, procedures, and market potential.
Consistently delivers responsive, high-quality service to meet and exceed customer expectations.
Non-essential Functions
Inputs TCCM cost savings documentation that is relevant to the assigned customer base.
Performs product updates and new product launches for branches and customers as required.
Attends and assists with sales meetings, trade shows and training programs as needed.
Performs other duties as assigned by supervisor or designate.
Qualifications
Minimum of a four-year technical degree preferred or the equivalent in work experience.
4 years minimum of prior customer service, marketing, quotation or sales experience preferred.
3 years minimum of prior electrical distribution and quotations experience preferred.
Comprehensive knowledge of Border States product lines and applications, alternate product substitutes, and supplier pricing policies.
Knowledge and technical competence in understanding electrical underground system products and applications preferred.
Strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, Access and PowerPoint), Internet, Email and SAP software preferred.
Skills and Abilities
Excellent interpersonal, written and verbal communication skills
Ability to effectively plan and organize.
Excellent customer service skills include being competent, accurate, responsive and engaged.
Physical Requirements Frequency at which you would carry/lift in a typical day:
Lift from Waist:
10 to 25 lbs. - Not at all
26 to 50 lbs. - Not at all
51 to 75 lbs. - Not at all
75 to 100 lbs. - Not at all
100+ lbs. - Not at all
Lift from Floor:
10 to 25 lbs. - Frequently
26 to 50 lbs. - Occasionally
51 to 75 lbs. - Occasionally
75 to 100 lbs. - Not at all
100+ lbs. - Not at all
Carried for Distance:
10 to 25 lbs. - Not at all
26 to 50 lbs. - Not at all
51 to 75 lbs. - Not at all
75 to 100 lbs. - Not at all
100+ lbs. - Not at all
Physical Activity
Sitting
(a continuous period of being seated) -
Frequently
Standing
(for sustained periods of time) -
Frequently
Walking
(moving about on foot to accomplish tasks) -
Frequently
Bending/stooping
(downward and forward) -
Occasionally
Crawling
-
Not at all
Climbing/Walking Stairs
-
Frequently
Reaching
(extending arms in any direction) -
Frequently
Crouching/squatting
-
Occasionally
Kneeling
-
Occasionally
Balancing
-
Occasionally
Repetitive motion
-
Continuously
Pivoting
-
Occasionally
Pushing/Pulling
-
Occasionally
Grasping
-
Continuously
Fingering
-
Continuously
Talking
-
Frequently
Driving
-
Frequently
Desk work
-
Frequently
Use of a computer
-
Continuously
Use of a telephone
-
Frequently
Hearing
-
Continuously
Exposure
(to adverse weather & temperature conditions) -
Occasionally
Travel
(travel needed to perform job duties) -
Frequently
Additional Information This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation. Salary range is $96,485.00-$134,000.00 based on experience.
Benefits Health, Dental and Vision Benefits Accident, Critical Illness, Hospital Indemnity FSA & HSA Employee Stock Ownership Plan (ESOP) Disability Benefits 401(k) Retirement Plan Life Insurance Employee Assistance Program Paid Holidays Paid Volunteer Time Personal Leave time and more! Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.
Equal Opportunity For All It’s not just the law. It’s something we’ve believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.
Drug Free/Smoke Free workplace Employment may be contingent on the offered candidate successfully passing one or more of the following pre‑employment screenings: Criminal background check (required for all positions), Motor Vehicle Record (MVR) check (required for positions involving driving), Drug testing. The MVR check and drug testing vary by role and will be communicated to the offered candidate during the onboarding process and as applicable.
Border States has a competitive benefits package which includes but is not limited to:
Health, Dental and Vision Benefits
Accident, Critical Illness, Hospital Indemnity
FSA & HSA
Employee Stock Ownership Plan (ESOP)
Disability Benefits
401(k) Retirement Plan
Life Insurance
Employee Assistance Program
Paid Holidays
Paid Volunteer Time
Personal Leave time and more!
Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.
#J-18808-Ljbffr