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Solis Mammography

Patient Service Representative

Solis Mammography, Plano, Texas, us, 75086

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Patient Service Representative At Solis Mammography, our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation's leader in breast health services, our commitment to providing excellence in patient care is realized at every level of our organization.

Looking to elevate your career? Join us!

Work Location 5920 W Parker Rd, Suite 200, Plano, TX 75093

Work Hours Full-Time, 40 hours weekly, Monday-Friday, 8:00am-4:30pm

Department Highlights

Strong team collaboration

Compassion and empathy to our patients and the team

Join an innovative team working toward making healthcare more accessible, integrated, and reliable

Here Is What You Will Need

High School diploma

Two years of healthcare registration or customer service experience preferred

Basic knowledge of cash handling

Basic knowledge of medical terminology, preferred

Ability to read, write, and comprehend simple instructions and short correspondence

Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions

Ability to perform basic mathematic calculations

Ability to sit and/or stand for long periods of time

Experience using Microsoft Office Suite: knowledge of RIS software preferred

A Day in the Life of a Patient Service Representative

Provide services and support for the following areas:

Understands, promotes and demonstrates the Solis Way

Greet patients in a professional and friendly manner

Completely and accurately register patients including input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information

Explain forms to patients and assist with form completion, via paper or tablet, as necessary

Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintaining confidentiality

Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary

Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary

Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding requests

Schedule and reschedule patients as necessary

Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report

Participate in front office training to stay abreast of front office policy and procedures

Why Solis Mammography?

A Great Place to Work for the fourth year in a row

Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Paid Holidays, Backup Child/Adult Care as well as other unique benefits

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Health Care Provider

Industries

Hospitals and Health Care

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