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Village Green

Luxury Property Manager

Village Green, Cleveland, Ohio, us, 44101

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Overview The premier luxury high-rise in Cleveland, One University Circle, is currently looking to hire their next General Manager. Our ideal candidate will be engaged, authentic, and prepared to manage this "best in class" apartment community. As the General Manager of One University Circle, you will manage all facets of the apartment community operations to achieve financial goals and ownership objectives while following Village Green policies, all applicable laws, and ordinances including Fair Housing and Equal Employment laws.

Job Description ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

Develops a monthly marketing plan for the property in conjunction with Area Director. Establishes weekly leasing goals in order to achieve budgeted occupancy levels. Oversees outside marketing to major employers on a weekly basis. Maintains detailed knowledge of market and sub-market through networks established/maintained with significant competitors

Recruits, hires, train, evaluate and appropriately discipline all on-site employees. Conducts timely employee reviews and ensures adequate/appropriate staffing

Schedules, coordinates and supervises all staff/department activities. Approves and submits timesheets to payroll including overtime and vacation schedules

Maintains and enhances relations with prospects, residents, staff, and vendors

Prepares and implements a property-operating budget. Maintains and control property income in addition to expenses. Completes required reports including weekly, monthly, quarterly leasing, variance and capital reporting

Performs monthly review and audit of financial prelims

Oversees Accounts Receivable ensuring rents and all other applicable fees are billed and collected. Ensures that collection and demand notices are generated, delivered and/or posted as required by local laws. Initiates and oversees the eviction process working with the attorney if needed to ensure timeliness and desired results

Endorses, posts, and makes bank deposits daily

Negotiates develops and maintains all service and capital improvement contracts per company guidelines

Oversees all service and capital contracts for timeliness and workmanship. Maintains required certificates of insurance

Oversees/completes computerized accounting functions for accuracy and timeliness. Including SODA refunds and interest payments

Performs regular property inspections for cleanliness, curb appeal, and to ensure the property is free of hazards

Oversees the process of “turning over a unit” to make available for the next renter by conducting a pre-move-in inspection. Conducts move-out inspections and assesses charges if appropriate

Develops and maintains preventative maintenance schedules

Reviews/approves lease applications in accordance with Village Green leasing guidelines. Ensures that all leases are properly endorsed and accurate

Adheres to established policies related to fair housing

Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner.

Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts

Performs leasing and Assistant Manager duties during times of unfilled positions, if necessary; maintain a closing ratio of 40% or better on all traffic shown. Maintains an overall property-closing ratio of 40% or better. See Leasing Agent and Assistant Property Manager job descriptions for specific information

Plans organize, promotes and implements resident functions in conjunction with the staff

Generates Accident/Incident Reports in the event of an accident with a resident, guest, outside vendor, or employee. These reports cover theft, vandalism, property damage, personal injury, etc.

Performs general office duties: answers the telephone, writes service requests, follows-up on completed or pending service requests, files, monitors, and orders office supplies and printed material

Administers petty cash

Performs all reasonable duties assigned by Area Director or corporate staff

Holds daily Go meetings and weekly staff meetings

Qualifications REQUIREMENTS

Bachelor’s Degree preferred

Previous experience as a Property Manager is a must; the ideal candidate has Luxury Class A experience!

Good supervisory and problem-solving skills

Ability to handle multiple tasks in an organized and efficient manner

An excellent understanding of accounting practices and procedures

Previous work experience with property management software and an understanding of Microsoft Word and Excel programs

Developed salesmanship skills

Must be team-oriented

Ability to communicate effectively

Additional Information We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply.

Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins.

Benefits

401K, with a match

Medical

Dental

Vision

Bonus program

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