FedEx
POSITION SUMMARY:
This team member will have primary responsibility for coordinating the inbound/outbound package activities of the in-center parcel management operation. This team member will be receiving, processing, staging and delivering all inbound and outbound packages from the venue/center utilizing an electronic last mile tracking system with limited supervision. This team member will regularly interface with all levels inside the venue and event customer’s organizations. The team member must be proficient with a variety of computer systems and have the ability to meet the physical demands of the position. This team member is required to perform many functions within the center, including all functions performed by Center Consultant team members. GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) Primary responsibility for coordination of all shipping related services and activities, including: Maintain log of all incoming and outgoing parcels, prepare parcels for pickup by delivery drivers, and sort incoming parcels. Utilize proprietary software and equipment to execute necessary job functions. Responsible for mobile equipment assigned on a daily basis (where applicable). May pick-up and deliver customer packages throughout the hotel facility. Provide customer service, including anticipating customer needs, suggesting alternatives and problem solving. Assemble parcels and prepare goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels. Utilize pallet jacks and other large package handling equipment (where applicable). Follow all Equipment Safety and Package Security guidelines. Maintain inventory of shipping supplies. Use sound judgement to resolve customer service issues or refunds. May provide leadership on assigned shifts and direct work of other team members. Assist in the training of center team members. Perform administrative duties, including bidding, ordering supplies and inventory control. Take customer orders, give pricing information, and perform consultative selling to customers. May pick-up and deliver customer orders. MINIMUM QUALIFICATIONS AND REQUIREMENTS: High School Diploma or equivalent education required. Minimum six months of related experience required (Warehouse and/or Hospitality Experience Preferred). Proven strong organization and planning skills. Action oriented with skills and aptitude to excel in a customer-focused and results-driven environment. Excellent team building and collaborative skills; ability to develop strong customer relationships. Strong problem solving skills. Ability to accurately translate and record information into electronic tracking system with 100% accuracy. Ability to move 75 pounds unassisted. Physical stamina to walk up to 10 miles per shift. ESSENTIAL FUNCTIONS OF THE POSITION: Ability to stand during entire shift, excluding meal and rest periods. Ability to move and lift 75 pounds. Ability to communicate effectively with customers, vendors, partners, and other team members. Ability to work with minimal supervision. FedEx Office is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant on the basis of race, color, religion, national origin, citizenship, genetic information, age, sex, pregnancy, disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, and other protected statuses. About the company
Motivated by goodwill and a hard work ethic, our team members deliver on the FedEx Purple Promise to make every FedEx experience outstanding.
#J-18808-Ljbffr
This team member will have primary responsibility for coordinating the inbound/outbound package activities of the in-center parcel management operation. This team member will be receiving, processing, staging and delivering all inbound and outbound packages from the venue/center utilizing an electronic last mile tracking system with limited supervision. This team member will regularly interface with all levels inside the venue and event customer’s organizations. The team member must be proficient with a variety of computer systems and have the ability to meet the physical demands of the position. This team member is required to perform many functions within the center, including all functions performed by Center Consultant team members. GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) Primary responsibility for coordination of all shipping related services and activities, including: Maintain log of all incoming and outgoing parcels, prepare parcels for pickup by delivery drivers, and sort incoming parcels. Utilize proprietary software and equipment to execute necessary job functions. Responsible for mobile equipment assigned on a daily basis (where applicable). May pick-up and deliver customer packages throughout the hotel facility. Provide customer service, including anticipating customer needs, suggesting alternatives and problem solving. Assemble parcels and prepare goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels. Utilize pallet jacks and other large package handling equipment (where applicable). Follow all Equipment Safety and Package Security guidelines. Maintain inventory of shipping supplies. Use sound judgement to resolve customer service issues or refunds. May provide leadership on assigned shifts and direct work of other team members. Assist in the training of center team members. Perform administrative duties, including bidding, ordering supplies and inventory control. Take customer orders, give pricing information, and perform consultative selling to customers. May pick-up and deliver customer orders. MINIMUM QUALIFICATIONS AND REQUIREMENTS: High School Diploma or equivalent education required. Minimum six months of related experience required (Warehouse and/or Hospitality Experience Preferred). Proven strong organization and planning skills. Action oriented with skills and aptitude to excel in a customer-focused and results-driven environment. Excellent team building and collaborative skills; ability to develop strong customer relationships. Strong problem solving skills. Ability to accurately translate and record information into electronic tracking system with 100% accuracy. Ability to move 75 pounds unassisted. Physical stamina to walk up to 10 miles per shift. ESSENTIAL FUNCTIONS OF THE POSITION: Ability to stand during entire shift, excluding meal and rest periods. Ability to move and lift 75 pounds. Ability to communicate effectively with customers, vendors, partners, and other team members. Ability to work with minimal supervision. FedEx Office is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant on the basis of race, color, religion, national origin, citizenship, genetic information, age, sex, pregnancy, disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, and other protected statuses. About the company
Motivated by goodwill and a hard work ethic, our team members deliver on the FedEx Purple Promise to make every FedEx experience outstanding.
#J-18808-Ljbffr