Benjamin Franklin Plumbing, LLC
Join to apply for the
Client Care Representative
role at
Benjamin Franklin Plumbing, LLC 2 weeks ago Be among the first 25 applicants Join to apply for the
Client Care Representative
role at
Benjamin Franklin Plumbing, LLC Get AI-powered advice on this job and more exclusive features. Plumbing Careers at Benjamin Franklin Plumbing
Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team. Benefits
Bonus based on performance Health insurance
Plumbing Careers at Benjamin Franklin Plumbing
Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team.
Job Summary
This position answers incoming client telephone calls. Assists with the supervision and dispatching of all scheduled service and maintenance calls. Reports to the Call Center Manager.
Job Duties
Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company Good communication with the client is essential! Has a courteous and pleasant demeanor, whether on a phone call or not Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time Notifies clients ahead of time without fail if the Plumber is not going to arrive at their home within the scheduled time window Calls Agreement Membership clients, as scheduled service appointments, should be booked to make up for any shortfall of repair calls Updates clients accounts with proper information Outbound calling to customers for service reminders Light email marketing and online marketing duties Light Administrative duties
Minimum Requirements
High school diploma or equivalent required Above-average verbal and telephone communication skills are essential Must have good computer software skills Prior customer service experience preferred Good conflict resolution skills
Beneficial Skills And Experience
Proficiant with Service Titan CRM Proficiant in Excel Sales Expierence Expierence working within a franchise system or Plumbing and Trades Industry Marketing content creation and execution (online and email)
Compensation: $18.00 per hour
Join the Benjamin Franklin Plumbing Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.
Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate. Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it. Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Consumer Services Referrals increase your chances of interviewing at Benjamin Franklin Plumbing, LLC by 2x Get notified about new Customer Service Representative jobs in
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Client Care Representative
role at
Benjamin Franklin Plumbing, LLC 2 weeks ago Be among the first 25 applicants Join to apply for the
Client Care Representative
role at
Benjamin Franklin Plumbing, LLC Get AI-powered advice on this job and more exclusive features. Plumbing Careers at Benjamin Franklin Plumbing
Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team. Benefits
Bonus based on performance Health insurance
Plumbing Careers at Benjamin Franklin Plumbing
Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team.
Job Summary
This position answers incoming client telephone calls. Assists with the supervision and dispatching of all scheduled service and maintenance calls. Reports to the Call Center Manager.
Job Duties
Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company Good communication with the client is essential! Has a courteous and pleasant demeanor, whether on a phone call or not Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time Notifies clients ahead of time without fail if the Plumber is not going to arrive at their home within the scheduled time window Calls Agreement Membership clients, as scheduled service appointments, should be booked to make up for any shortfall of repair calls Updates clients accounts with proper information Outbound calling to customers for service reminders Light email marketing and online marketing duties Light Administrative duties
Minimum Requirements
High school diploma or equivalent required Above-average verbal and telephone communication skills are essential Must have good computer software skills Prior customer service experience preferred Good conflict resolution skills
Beneficial Skills And Experience
Proficiant with Service Titan CRM Proficiant in Excel Sales Expierence Expierence working within a franchise system or Plumbing and Trades Industry Marketing content creation and execution (online and email)
Compensation: $18.00 per hour
Join the Benjamin Franklin Plumbing Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.
Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate. Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it. Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Consumer Services Referrals increase your chances of interviewing at Benjamin Franklin Plumbing, LLC by 2x Get notified about new Customer Service Representative jobs in
Butler, NJ . Customer Experience Representative (Fairfield, NJ)
EWR Airport Customer Experience Specialist On-Call
Customer Service Representative - State Farm Agent Team Member
Parsippany, NJ $60,000.00-$80,000.00 2 weeks ago Customer Service Representative - State Farm Agent Team Member
Newark, NJ $40,000.00-$50,000.00 2 years ago Customer Service Representative - State Farm Agent Team Member
Ramsey, NJ $45,000.00-$53,000.00 4 months ago Customer Relations Representative - State Farm Agent Team Member
Hillside, NJ $40,000.00-$50,000.00 6 months ago East Hanover, NJ $16.00-$18.00 3 weeks ago Full-time Customer Service Representative
(Remote) Customer Service Representative
Customer Experience Coordinator (Relief) - Clifton, NJ
Construction Customer Care Representative
Full-time Customer Service Representative
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr