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Collins Aerospace

Sr Analyst, Customer Service (onsite)

Collins Aerospace, Lenexa, Kansas, United States

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Apply for the

Sr Analyst, Customer Service (onsite)

role at

Collins Aerospace

in Lenexa, KS.

Location:

HKS31: US041-Lenexa, KS 15701 W 95th Street, Lenexa, KS, 66219 USA

Date Posted:

2025-10-24

Country:

United States of America

Position Role Type:

Onsite

Required Citizenship:

U.S. Person (lawful permanent resident, protected individual, etc. see

U.S. Person definition )

Security Clearance:

None/Not Required

What You Will Do

Perform duties related to overall customer service.

Serve as customer interface on product status and delivery.

Maintain knowledge of Collins Aerospace organization and products to provide appropriate information and support to customers.

Consistently document customer service needs to identify patterns and maintain quality.

Perform order administration duties including: data entry, service estimate editing & submission, delivery/shipment creation.

Work in a team environment and handle tasks with minimal supervision after training.

Qualifications – Must Have

Typically requires a university degree and minimum 2 years of prior relevant experience, or an advanced degree in a related field, or in absence of a degree, 6 years of relevant experience.

Qualifications – Preferred

Proficient in MS Office products (Word, Excel, PowerPoint, Project, etc.)

Customer facing experience

Aerospace, manufacturing, production, engineering industry experience

Superior organizational skills

Strong sense of urgency and ability to prioritize competing tasks

Exceptional written and oral communication skills

Able to anticipate needs and shows initiative

What We Offer

Medical, dental, and vision insurance

Three weeks of vacation for newly hired employees

Generous 401(k) plan that includes employer matching funds and a Lifetime Income Strategy option

Tuition reimbursement program

Student loan repayment program

Life insurance and disability coverage

Optional coverages such as pet insurance, home and auto insurance, additional life and accident insurance, critical illness coverage, group legal, ID theft protection

Birth, adoption, parental leave benefits

Ovia Health, fertility, and family planning

Adoption assistance

Autism benefit

Employee assistance plan, including up to 10 free counseling sessions

Healthy You incentives, wellness rewards program

Doctor on Demand, virtual doctor visits

Bright Horizons, child and elder care services

Teladoc Medical Experts, second opinion program

And more!

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other applicable state or federal protected class.

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