Startops
Warehouse & Fulfillment Manager Operations
Startops, Charlotte, North Carolina, United States, 28245
Warehouse & Fulfillment Manager
Oversee all warehouse operations to ensure on-time, accurate bulk wholesale order fulfillment
Location: Charlotte
Compensation: $85,000 - 95,000 USD / year
Job Tags: Operations
About The Role Warehouse & Fulfillment Manager Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that's disrupting the home décor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don't compromise on function. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading!
Job Summary Ruggable is seeking a Warehouse & Fulfillment Manager to oversee all aspects of warehouse operations and bulk wholesale order fulfillment within our Charlotte manufacturing plant. This role ensures that inventory is managed accurately, orders are processed efficiently, and products are shipped on time and in full, meeting customer expectations. You will be responsible for providing real-time inventory, proactively identifying and preventing stockouts across a 7 day per week manufacturing operation. The ideal candidate is a hands-on leader with 10+ years experience in both warehouse management and manufacturing support for direct-to-consumer/e-commerce and wholesale order fulfillment.
What You'll Do Warehouse Operations
Lead daily warehouse activities, including receiving, put-away, storage, inventory control, picking, packing, and shipping
Maintain a clean, organized, and safe warehouse environment in compliance with OSHA and company standards
Optimize warehouse layout and processes for efficiency and cost-effectiveness
Ensure inventory accuracy through cycle counts and reconciliation
Partner cross-functionally with Supply Chain and network warehouse leaders to develop standard work and best practices
Fulfillment Management & Purchasing
Oversee the order fulfillment process for bulk wholesale orders ensuring accuracy, timeliness, and adherence to SLAs
Collaborate with manufacturing, supply chain, and customer service teams to align production and shipping schedules
Identify and source vendors for plant services and goods. Place orders and create system to manage the procurement process for any material and supplies purchased locally
Leadership & Team Development
Manage, train, and develop a high-performing team of warehouse associates, leads, and supervisors
Build a culture of accountability, continuous improvement, and teamwork
Schedule labor to meet fluctuating production and order demands
Continuous Improvement & Systems
Monitor and improve SQDC KPIs such as inventory accuracy, stock-outs, on-time shipment, and productivity
Identify and implement process improvements, automation, and lean initiatives
Utilize WMS/ERP systems to track inventory and fulfillment performance
Partner with IT and operations leadership to integrate new technologies that improve efficiency and scalability
What You'll Need to Have Required:
Bachelor's degree in Supply Chain, Logistics, Business, or related field
10 years of warehouse experience in manufacturing or fulfillment work
5 years of Warehouse Management experience
Strong knowledge of warehouse management systems (WMS) and ERP platforms
Proven ability to lead and develop high-performing teams
Excellent problem-solving, organizational, and communication skills
Preferred:
Fluency in Spanish and English
Experience delivering improvement with Six Sigma and/or Lean Methodologies
Compensation
$85,000 - $95,000 per year base salary
An annual bonus percentage that varies based on level of role
Employer matching (up to 3% of base salary) for company sponsored 401K plan
At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.
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Compensation: $85,000 - 95,000 USD / year
Job Tags: Operations
About The Role Warehouse & Fulfillment Manager Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that's disrupting the home décor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don't compromise on function. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading!
Job Summary Ruggable is seeking a Warehouse & Fulfillment Manager to oversee all aspects of warehouse operations and bulk wholesale order fulfillment within our Charlotte manufacturing plant. This role ensures that inventory is managed accurately, orders are processed efficiently, and products are shipped on time and in full, meeting customer expectations. You will be responsible for providing real-time inventory, proactively identifying and preventing stockouts across a 7 day per week manufacturing operation. The ideal candidate is a hands-on leader with 10+ years experience in both warehouse management and manufacturing support for direct-to-consumer/e-commerce and wholesale order fulfillment.
What You'll Do Warehouse Operations
Lead daily warehouse activities, including receiving, put-away, storage, inventory control, picking, packing, and shipping
Maintain a clean, organized, and safe warehouse environment in compliance with OSHA and company standards
Optimize warehouse layout and processes for efficiency and cost-effectiveness
Ensure inventory accuracy through cycle counts and reconciliation
Partner cross-functionally with Supply Chain and network warehouse leaders to develop standard work and best practices
Fulfillment Management & Purchasing
Oversee the order fulfillment process for bulk wholesale orders ensuring accuracy, timeliness, and adherence to SLAs
Collaborate with manufacturing, supply chain, and customer service teams to align production and shipping schedules
Identify and source vendors for plant services and goods. Place orders and create system to manage the procurement process for any material and supplies purchased locally
Leadership & Team Development
Manage, train, and develop a high-performing team of warehouse associates, leads, and supervisors
Build a culture of accountability, continuous improvement, and teamwork
Schedule labor to meet fluctuating production and order demands
Continuous Improvement & Systems
Monitor and improve SQDC KPIs such as inventory accuracy, stock-outs, on-time shipment, and productivity
Identify and implement process improvements, automation, and lean initiatives
Utilize WMS/ERP systems to track inventory and fulfillment performance
Partner with IT and operations leadership to integrate new technologies that improve efficiency and scalability
What You'll Need to Have Required:
Bachelor's degree in Supply Chain, Logistics, Business, or related field
10 years of warehouse experience in manufacturing or fulfillment work
5 years of Warehouse Management experience
Strong knowledge of warehouse management systems (WMS) and ERP platforms
Proven ability to lead and develop high-performing teams
Excellent problem-solving, organizational, and communication skills
Preferred:
Fluency in Spanish and English
Experience delivering improvement with Six Sigma and/or Lean Methodologies
Compensation
$85,000 - $95,000 per year base salary
An annual bonus percentage that varies based on level of role
Employer matching (up to 3% of base salary) for company sponsored 401K plan
At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr