Ferrovial Agroman SA
Traffic Management Center (TMC) Quality Assurance Representative
Ferrovial Agroman SA, Granite Heights, Wisconsin, United States
Overview
The North Tarrant Express (NTE) is a Cintra-led design-build-finance-operate-maintain project along the I-820/SH-183 corridor in Northeast Tarrant County, Texas. The NTE includes NTE 35W and LBJ Express (LBJ). Since opening, the projects have reduced congestion and increased mobility by expanding lane capacity, frontage roads, and tolled express lanes with variable pricing. What makes us different? We focus on people, professional growth, internal advancement, competitive benefits, Paid Time Off, and a matching 401(k) program. We promote from within and value a diverse, fast-paced team focused on milestones and success. Job Description
The Traffic Management Center (TMC) Quality Assurance Representative is responsible for ensuring the accuracy, integrity, and quality of traffic data within the TMC. This role involves monitoring operations, analyzing data, and improving processes and systems to support efficient traffic management and incident response. Shift : This is a 24/7, 365-days-per-year operation. The position is defined as essential personnel and may require additional hours and scheduling flexibility in response to increased demands or significant events. Essential Duties and Responsibilities
Quality Assurance: Develop and implement quality standards and procedures to ensure the accuracy and reliability of traffic data.
Monitoring Operations: Continuously monitor traffic data for inconsistencies, errors, and anomalies, and take corrective actions as necessary.
Data Analysis: Analyze traffic data to identify trends and patterns; provide actionable insights to enhance traffic management operations.
Incident Management: Verify and classify traffic events such as congestion, accidents, special events, and construction using monitoring tools.
Reporting: Generate and distribute traffic reports and updates detailing incidents, severity, and impact on traffic flow.
System Management: Monitor and adjust dynamic toll rates based on traffic conditions and established guidelines.
Collaboration: Work with TMC staff, maintenance technicians, and interagency personnel to implement data quality measures.
Continuous Improvement: Participate in review processes and identify areas for improvement in TMC data management and operations.
SOP Review: Regularly review and provide feedback on Traffic Management Center Standard Operating Procedures to ensure they remain current and effective.
Training Materials: Create, update, and maintain all TMC training materials for onboarding and ongoing education.
Qualifications (Knowledge, Skills & Abilities)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Education & Experience: Equivalent experience in Traffic Management or related field.
Minimum 3 years of experience in data analysis, quality assurance, or traffic management.
Skills: Strong analytical skills, attention to detail, and excellent communication. Ability to work independently and make data-based decisions.
Technical Proficiency: Familiarity with traffic management systems, analysis tools, and quality assurance methodologies.
Professional Qualities: Ability to multitask, solve problems, and implement innovative processes in a fast-paced environment while remaining calm under pressure.
Qualification Required: In lieu of formal education, equivalent experience in traffic management, logistics coordination, or transportation operations may be considered.
Punctual and reliable schedule adherence.
Ability to take direction and follow detailed procedures.
Able to multitask, problem solve, and implement solutions in a fast-paced environment while remaining calm and effective under pressure.
Ability to establish and maintain effective relations with internal and external staff and departments.
Excellent verbal, listening, and written communication skills; strong customer service.
Ability to accurately read and understand maps.
Type at least 30-35 WPM.
Shift/scheduling may vary to accommodate 24/7 operations requirement.
Work Environment & Physical Demands
The work environment and physical demands described here are representative of those encountered while performing essential functions. Reasonable accommodations may be made for individuals with disabilities. The noise level is usually quiet.
The employee may occasionally lift and/or move up to 10 pounds.
Specific vision abilities required include adjusting focus for computer use.
While performing duties, the employee is regularly required to talk or hear and frequently required to sit.
#J-18808-Ljbffr
The North Tarrant Express (NTE) is a Cintra-led design-build-finance-operate-maintain project along the I-820/SH-183 corridor in Northeast Tarrant County, Texas. The NTE includes NTE 35W and LBJ Express (LBJ). Since opening, the projects have reduced congestion and increased mobility by expanding lane capacity, frontage roads, and tolled express lanes with variable pricing. What makes us different? We focus on people, professional growth, internal advancement, competitive benefits, Paid Time Off, and a matching 401(k) program. We promote from within and value a diverse, fast-paced team focused on milestones and success. Job Description
The Traffic Management Center (TMC) Quality Assurance Representative is responsible for ensuring the accuracy, integrity, and quality of traffic data within the TMC. This role involves monitoring operations, analyzing data, and improving processes and systems to support efficient traffic management and incident response. Shift : This is a 24/7, 365-days-per-year operation. The position is defined as essential personnel and may require additional hours and scheduling flexibility in response to increased demands or significant events. Essential Duties and Responsibilities
Quality Assurance: Develop and implement quality standards and procedures to ensure the accuracy and reliability of traffic data.
Monitoring Operations: Continuously monitor traffic data for inconsistencies, errors, and anomalies, and take corrective actions as necessary.
Data Analysis: Analyze traffic data to identify trends and patterns; provide actionable insights to enhance traffic management operations.
Incident Management: Verify and classify traffic events such as congestion, accidents, special events, and construction using monitoring tools.
Reporting: Generate and distribute traffic reports and updates detailing incidents, severity, and impact on traffic flow.
System Management: Monitor and adjust dynamic toll rates based on traffic conditions and established guidelines.
Collaboration: Work with TMC staff, maintenance technicians, and interagency personnel to implement data quality measures.
Continuous Improvement: Participate in review processes and identify areas for improvement in TMC data management and operations.
SOP Review: Regularly review and provide feedback on Traffic Management Center Standard Operating Procedures to ensure they remain current and effective.
Training Materials: Create, update, and maintain all TMC training materials for onboarding and ongoing education.
Qualifications (Knowledge, Skills & Abilities)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Education & Experience: Equivalent experience in Traffic Management or related field.
Minimum 3 years of experience in data analysis, quality assurance, or traffic management.
Skills: Strong analytical skills, attention to detail, and excellent communication. Ability to work independently and make data-based decisions.
Technical Proficiency: Familiarity with traffic management systems, analysis tools, and quality assurance methodologies.
Professional Qualities: Ability to multitask, solve problems, and implement innovative processes in a fast-paced environment while remaining calm under pressure.
Qualification Required: In lieu of formal education, equivalent experience in traffic management, logistics coordination, or transportation operations may be considered.
Punctual and reliable schedule adherence.
Ability to take direction and follow detailed procedures.
Able to multitask, problem solve, and implement solutions in a fast-paced environment while remaining calm and effective under pressure.
Ability to establish and maintain effective relations with internal and external staff and departments.
Excellent verbal, listening, and written communication skills; strong customer service.
Ability to accurately read and understand maps.
Type at least 30-35 WPM.
Shift/scheduling may vary to accommodate 24/7 operations requirement.
Work Environment & Physical Demands
The work environment and physical demands described here are representative of those encountered while performing essential functions. Reasonable accommodations may be made for individuals with disabilities. The noise level is usually quiet.
The employee may occasionally lift and/or move up to 10 pounds.
Specific vision abilities required include adjusting focus for computer use.
While performing duties, the employee is regularly required to talk or hear and frequently required to sit.
#J-18808-Ljbffr