Crisis24
Overview
Join to apply for the
Protective Operations Manager
role at
Crisis24 . Crisis24, a GardaWorld company, is a leading integrated risk management, crisis response, consulting, and global protective solutions firm serving influential people, disruptive brands, and prominent organizations. We offer specialized services, security and consulting, with technology and AI to power it all across the globe. At Crisis24, you will work in a dynamic environment where your skills contribute to shaping global security, with opportunities for personal and professional growth. More information is available at www.crisis24.garda.com Position : Operations Manager to support and oversee day-to-day operations of multiple high-performing executive protection, residential security and corporate security teams in a domestic environment. This role is ideal for a hands-on leader with experience in protective services, team coordination, and client-facing operations. As the operational lead, you will ensure the effective execution of protective services, team readiness, and client satisfaction.
Key Responsibilities
Supervise and support a team of 10–15 Executive Protection Agents, ensuring daily operational efficiency and adherence to protocols.
Act as the primary on-site contact for the client, maintaining professionalism and responsiveness.
Assist in implementing operational policies and procedures to support team performance and service delivery.
Manage scheduling, personnel assignments, and resource deployment to meet client needs.
Monitor security systems across assigned properties, including surveillance, access control, and alarm systems.
Ensure team compliance with licensing, regulatory, and internal standards.
Build strong working relationships with client contacts, property management, and internal teams.
Communicate clearly and consistently with staff and stakeholders to align security priorities.
Collaborate with intelligence, investigations, and law enforcement partners to support threat mitigation efforts.
Support incident response efforts, ensuring timely reporting and resolution.
Identify and report suspicious activity, vulnerabilities, and potential threats.
Provide operational input to enhance the client’s security posture.
Qualifications & Experience
Minimum 5 years of experience managing or coordinating protective operations or security teams.
Proven ability to lead and support teams while maintaining high standards and accountability.
Experience working directly with clients in a security or protective services environment.
Familiarity with coordinating domestic/International Executive Protection support, as well as Residential and Commercial security operations.
Valid California BSIS Guard Card, U.S. Passport, and Driver’s License required.
CPR certification, LEOSA permit, or CCW preferred.
Prior experience in law enforcement, military, ERT, or executive protection is a plus.
Benefits
Comprehensive Medical, Dental, Vision, and Life Insurance
Competitive 401(k) with employer match
Paid Time Off (PTO)
Employee Assistance Program (EAP)
Opportunities for travel and special assignments
Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.
Crisis24, A GardaWorld Company
is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Security and Investigations
#J-18808-Ljbffr
Join to apply for the
Protective Operations Manager
role at
Crisis24 . Crisis24, a GardaWorld company, is a leading integrated risk management, crisis response, consulting, and global protective solutions firm serving influential people, disruptive brands, and prominent organizations. We offer specialized services, security and consulting, with technology and AI to power it all across the globe. At Crisis24, you will work in a dynamic environment where your skills contribute to shaping global security, with opportunities for personal and professional growth. More information is available at www.crisis24.garda.com Position : Operations Manager to support and oversee day-to-day operations of multiple high-performing executive protection, residential security and corporate security teams in a domestic environment. This role is ideal for a hands-on leader with experience in protective services, team coordination, and client-facing operations. As the operational lead, you will ensure the effective execution of protective services, team readiness, and client satisfaction.
Key Responsibilities
Supervise and support a team of 10–15 Executive Protection Agents, ensuring daily operational efficiency and adherence to protocols.
Act as the primary on-site contact for the client, maintaining professionalism and responsiveness.
Assist in implementing operational policies and procedures to support team performance and service delivery.
Manage scheduling, personnel assignments, and resource deployment to meet client needs.
Monitor security systems across assigned properties, including surveillance, access control, and alarm systems.
Ensure team compliance with licensing, regulatory, and internal standards.
Build strong working relationships with client contacts, property management, and internal teams.
Communicate clearly and consistently with staff and stakeholders to align security priorities.
Collaborate with intelligence, investigations, and law enforcement partners to support threat mitigation efforts.
Support incident response efforts, ensuring timely reporting and resolution.
Identify and report suspicious activity, vulnerabilities, and potential threats.
Provide operational input to enhance the client’s security posture.
Qualifications & Experience
Minimum 5 years of experience managing or coordinating protective operations or security teams.
Proven ability to lead and support teams while maintaining high standards and accountability.
Experience working directly with clients in a security or protective services environment.
Familiarity with coordinating domestic/International Executive Protection support, as well as Residential and Commercial security operations.
Valid California BSIS Guard Card, U.S. Passport, and Driver’s License required.
CPR certification, LEOSA permit, or CCW preferred.
Prior experience in law enforcement, military, ERT, or executive protection is a plus.
Benefits
Comprehensive Medical, Dental, Vision, and Life Insurance
Competitive 401(k) with employer match
Paid Time Off (PTO)
Employee Assistance Program (EAP)
Opportunities for travel and special assignments
Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.
Crisis24, A GardaWorld Company
is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Security and Investigations
#J-18808-Ljbffr