City of Rohnert Park
Part-Time Lateral Public Safety Dispatcher II
City of Rohnert Park, Rohnert Park, California, United States, 94928
Part-Time Lateral Public Safety Dispatcher II
The City of Rohnert Park is seeking to hire a non-benefitted, temporary Part‑Time Lateral Public Safety Dispatcher I/II. The position may work 30–40 hours per week during the training period (3–6 months). After training is complete, the schedule is flexible, typically 5–40 hours per week. Pay is $36.06–$43.80 per hour. Responsibilities
Receives and evaluates law enforcement, fire, medical, and other emergency calls and related business calls for the City during an assigned portion of the 24‑hours‑per‑day/7‑days‑per‑week Department of Public Safety operations; provides information and/or transfers calls to the appropriate department, agency, or response organization. Dispatches public safety emergency units in accordance with established procedures and policies using a computerized dispatch system, including determining priority of emergency and contacting and sending appropriate response unit. Maintains contact with field units, including accounting for location and status of units and maintaining records of field calls; sends back‑up units, as necessary, ensuring the safety of field units. Operates computer, telephone, and radio console and telecommunication equipment simultaneously while performing dispatching activities; tests and inspects equipment as assigned. Monitors security cameras in the Public Safety building and the area surrounding the building. Logs call data in a written or automated format; monitors calls after initial dispatch to provide additional coordination, support, or information. Enters, updates, and retrieves a variety of records from teletype database, including stolen vehicles and property, vehicle registration information, guns and property, and warranted or missing persons. Accesses Federal, State, and local law‑enforcement information databases to obtain information regarding outstanding warrants, criminal history, records information, and vehicle data; relays such information to sworn staff. Acts as a liaison to the public and representatives of other agencies for the department; provides initial non‑emergency contact with the public and representatives of other agencies for the requesting of police records or related services; determines the nature of the contact; provides factual information regarding services, policies, and procedures, which requires a knowledge of legal guidelines, departmental policies and procedures, and the use of tact and discretion, or directs the caller to the proper individual or agency. Maintains accurate departmental and law‑enforcement records and files; researches and compiles information from such files. Attends necessary training, shift briefing sessions, participates in drills, and test scenarios to prepare for unexpected emergencies. Performs other duties as assigned. Provide outstanding and friendly customer service. Create and maintain a respectful and collaborative working environment. Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. Demonstrate care for the organization, customers, and coworkers. Perform work of the highest quality possible. Practice and encourage initiative and innovation to improve the workplace. Qualifications And Requirements
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be to complete the twelfth (12th) grade and two years of dispatching experience with a public agency within the last three years. Possession of, or ability to obtain, a valid California Driver’s License by time of appointment. Possession of a P.O.S.T. Basic Dispatcher certificate. Knowledge Of
Functions, principles, and practices of law enforcement agencies. Terminology and procedures used in public safety dispatching. Operation of computer‑aided communications equipment, including multiple telephone lines and radio systems. City and County geography, maps, streets, landmarks, and driving directions. Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. Principles and practices of data collection and report preparation. Business arithmetic and basic statistical techniques. Basic principles of record keeping. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination. Computers and software programs to conduct, compile, and/or generate documentation. Ability to
Assess and prioritize emergency situations while remaining calm and using sound, independent judgment. Memorize codes, names, street locations, and other information. Read and interpret maps and other pertinent documentation. Interpret, apply and explain policies, procedures, and regulations. Attend to multiple activities simultaneously. Obtain necessary information from individuals in stressful or emergency situations. Compile and summarize information to prepare accurate, clear, and concise reports. Perform technical, detailed, and responsible office support work. Compose correspondence independently or from brief instructions. Organize, maintain, and update office database and records systems. Make accurate arithmetic and statistical computations. Enter and retrieve data from a computer with sufficient speed and accuracy. Organize own work, set priorities, and meet critical deadlines. Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Additional Information
Free membership to the Callinan Sports & Fitness Center. Pay $1.00 per hour for any hours worked between 9 pm–7 am. In addition, you will receive overtime pay at 1.5 times your regular hourly rate for any hours worked on a City‑recognized holiday. Sick hour accrual—1 hour of paid sick leave for every thirty (30) hours worked beginning on the first day of employment. EQUAL OPPORTUNITY EMPLOYER
INFORMATION SUBJECT TO CHANGE
The City does not participate in Social Security, but does withhold 1.45% of wages for Medicare taxes. In January 1992, Congress passed new regulations that mandated Social Security coverage for part‑time government employees that weren’t covered by a retirement plan. The City implemented a Deferred Compensation Plan through Nationwide Retirement Solutions as an alternative to Social Security. Under this plan, 7.5% of your wages will be deducted prior to any tax calculation. These funds will be deposited in an account set up for you that will earn tax‑free interest at a rate set up every quarter, based on current interest rates.
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The City of Rohnert Park is seeking to hire a non-benefitted, temporary Part‑Time Lateral Public Safety Dispatcher I/II. The position may work 30–40 hours per week during the training period (3–6 months). After training is complete, the schedule is flexible, typically 5–40 hours per week. Pay is $36.06–$43.80 per hour. Responsibilities
Receives and evaluates law enforcement, fire, medical, and other emergency calls and related business calls for the City during an assigned portion of the 24‑hours‑per‑day/7‑days‑per‑week Department of Public Safety operations; provides information and/or transfers calls to the appropriate department, agency, or response organization. Dispatches public safety emergency units in accordance with established procedures and policies using a computerized dispatch system, including determining priority of emergency and contacting and sending appropriate response unit. Maintains contact with field units, including accounting for location and status of units and maintaining records of field calls; sends back‑up units, as necessary, ensuring the safety of field units. Operates computer, telephone, and radio console and telecommunication equipment simultaneously while performing dispatching activities; tests and inspects equipment as assigned. Monitors security cameras in the Public Safety building and the area surrounding the building. Logs call data in a written or automated format; monitors calls after initial dispatch to provide additional coordination, support, or information. Enters, updates, and retrieves a variety of records from teletype database, including stolen vehicles and property, vehicle registration information, guns and property, and warranted or missing persons. Accesses Federal, State, and local law‑enforcement information databases to obtain information regarding outstanding warrants, criminal history, records information, and vehicle data; relays such information to sworn staff. Acts as a liaison to the public and representatives of other agencies for the department; provides initial non‑emergency contact with the public and representatives of other agencies for the requesting of police records or related services; determines the nature of the contact; provides factual information regarding services, policies, and procedures, which requires a knowledge of legal guidelines, departmental policies and procedures, and the use of tact and discretion, or directs the caller to the proper individual or agency. Maintains accurate departmental and law‑enforcement records and files; researches and compiles information from such files. Attends necessary training, shift briefing sessions, participates in drills, and test scenarios to prepare for unexpected emergencies. Performs other duties as assigned. Provide outstanding and friendly customer service. Create and maintain a respectful and collaborative working environment. Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. Demonstrate care for the organization, customers, and coworkers. Perform work of the highest quality possible. Practice and encourage initiative and innovation to improve the workplace. Qualifications And Requirements
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be to complete the twelfth (12th) grade and two years of dispatching experience with a public agency within the last three years. Possession of, or ability to obtain, a valid California Driver’s License by time of appointment. Possession of a P.O.S.T. Basic Dispatcher certificate. Knowledge Of
Functions, principles, and practices of law enforcement agencies. Terminology and procedures used in public safety dispatching. Operation of computer‑aided communications equipment, including multiple telephone lines and radio systems. City and County geography, maps, streets, landmarks, and driving directions. Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. Principles and practices of data collection and report preparation. Business arithmetic and basic statistical techniques. Basic principles of record keeping. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination. Computers and software programs to conduct, compile, and/or generate documentation. Ability to
Assess and prioritize emergency situations while remaining calm and using sound, independent judgment. Memorize codes, names, street locations, and other information. Read and interpret maps and other pertinent documentation. Interpret, apply and explain policies, procedures, and regulations. Attend to multiple activities simultaneously. Obtain necessary information from individuals in stressful or emergency situations. Compile and summarize information to prepare accurate, clear, and concise reports. Perform technical, detailed, and responsible office support work. Compose correspondence independently or from brief instructions. Organize, maintain, and update office database and records systems. Make accurate arithmetic and statistical computations. Enter and retrieve data from a computer with sufficient speed and accuracy. Organize own work, set priorities, and meet critical deadlines. Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Additional Information
Free membership to the Callinan Sports & Fitness Center. Pay $1.00 per hour for any hours worked between 9 pm–7 am. In addition, you will receive overtime pay at 1.5 times your regular hourly rate for any hours worked on a City‑recognized holiday. Sick hour accrual—1 hour of paid sick leave for every thirty (30) hours worked beginning on the first day of employment. EQUAL OPPORTUNITY EMPLOYER
INFORMATION SUBJECT TO CHANGE
The City does not participate in Social Security, but does withhold 1.45% of wages for Medicare taxes. In January 1992, Congress passed new regulations that mandated Social Security coverage for part‑time government employees that weren’t covered by a retirement plan. The City implemented a Deferred Compensation Plan through Nationwide Retirement Solutions as an alternative to Social Security. Under this plan, 7.5% of your wages will be deducted prior to any tax calculation. These funds will be deposited in an account set up for you that will earn tax‑free interest at a rate set up every quarter, based on current interest rates.
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