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Los Angeles Mayor's Office of Public Engagement

Customer Service Specialist 1229 (Revised 02/28/25) (A)

Los Angeles Mayor's Office of Public Engagement, Los Angeles, California, United States, 90079

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Customer Service Specialist 1229 (Revised 02/28/25) (A)

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Customer Service Specialist 1229 (Revised 02/28/25) (A)

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Los Angeles Mayor's Office of Public Engagement A Customer Service Specialist performs specialized business tax, licenses, and permits work, involving cashiering, various aspects of processing and reviewing customer requests for service, billing questions and resolutions, as well as service complaints, responding to the public’s concerns and requests for information on City business tax and associated permits, Lifeline exemptions and reductions, ordinances, rules, regulations, and policies, including the use of a computer terminal for inputting requests, reviewing billing information, and following up on requests; and does related work. ANNUAL SALARY : $60,489 to $88,405; and $66,565 to $97,363 Notes : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions. Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. We are an equal opportunities employer and welcome applications from all qualified candidates.

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