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Aircall

Business Development Representative / Outbound BDR - New York City

Aircall, New York, New York, us, 10261

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Overview

Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.

How We Work at Aircall:

At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you\'ll fit right in

About the role

As a Business Development Representative, you’ll be an integral part of our North America Sales team that works collaboratively with Account Executives as you build your career at Aircall through our Sales Career Track. It’s a fast-paced role and a perfect entryway into sales within the SaaS space. Learn the fundamentals of expanding Aircall\'s customer base by prospecting, qualifying potential customers, and, with success, moving into an outbound closing role.

Passion, drive, ambition, and commitment to the mission are all qualities our all-stars have— we win together! Our ideal candidate is excited by Aircall’s outstanding company trajectory and significant individual earning potential, including uncapped commission. We’re looking for a team-player who wants to learn and grow within the Revenue organization and build a career with us.

This is a hybrid role based in NYC.

Key Responsibilities

The Business Development Representative’s role is to uncover and create well-qualified new opportunities through cold calling, email outreach, networking, and utilizing our proven process and our extensive Salesforce database

Create & execute outbound campaigns (emails, calls) to book demos/meetings with relevant leads

Research and prospect ideal customers and gather key lead information through open-ended questions and thoughtful conversations

Understand the business, needs, and the buying cycle of the leads, building and nurturing preliminary relationships

Work closely with the Account Executives & the rest of the sales team to accelerate the sales cycle

Represent Aircall with integrity and professionalism at all times in all written and oral communications while highlighting Aircall’s value proposition and key selling points to raise interest

Use Salesforce and other best in practice tools for daily activity and process

Qualifications

Skilled communicator:

you’re an extremely clear and direct communicator, take a consultative approach, and have excellent verbal and written communication skills

Experience in a customer-facing role, preferably in sales, hospitality, retail, or a tech/SaaS environment

A team spirit mindset with the desire to continuously grow and learn

Ability to thrive in a fast-paced, hyper-growth environment

Leadership positions or team activities are a plus

Attention to detail, organizational and time management skills

Autonomous, proactive, and driven to own your success

Enthusiastic and positive attitude

$64,350 - $69,500 a year

The salary offered is not including bonuses/commission plans and other benefits. BDRs can expect to see monthly commissions in addition to their base salary. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, and experience.

Key traits we look for You are coachable, resilient, solution-oriented, and bring great ideas while embracing challenges. We will invest in you as you invest in us, helping you grow and build your career.

Aircall is constantly moving forward. We’re building new roads to complete our journey and we’re taking people with us who have the same builder mentality.

Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.

We’re creating a place where great people trust one another and thrive together. People flourish at Aircall and now is the time to be part of the team and the journey we’re on.

Why join us? Key moment to join Aircall in terms of growth and opportunities

Our people matter, work-life balance is important at Aircall

Fast-learning environment, entrepreneurial and strong team spirit

45+ nationalities: cosmopolitan and multicultural mindset

Competitive salary package and equity

Medical, dental, and vision insurance is 100% covered

401k plan with company matching

Unlimited PTO — take the time you need to come to work feeling great

Wellness, commuter, and childcare reimbursements

Generous parental leave policy

DE&I Statement Aircall believes diversity, equity and inclusion are core to our journey. We promote active inclusion within our business to foster a sense of belonging for all. We’re committed to ensuring everyone has equal opportunities to develop and thrive.

We will continuously challenge ourselves to live up to our DE&I ambitions and keep the conversation open. We acknowledge we have work to do and much to learn.

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