Toll Brothers
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Customer Care Representative
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Toll Brothers . Since 1967, Toll Brothers has been building luxury homes and communities across the U.S. We are a Fortune 500 company operating in over 50 markets in more than 20 states, offering a wide range of products including single-family homes, condos, apartments, and redevelopment projects. Position Overview We are seeking a
Customer Care Representative
to provide quality warranty service to homeowners in San Antonio, Texas. The role involves working with homeowners on warranty matters, ensuring a positive homebuying experience through timely resolution of service requests, and conducting inspections prior to home delivery. Key Responsibilities Conduct homeowner meetings to assess warranty requests Coordinate service appointments between homeowners and trade partners Manage service requests including entry, updates, and closing Perform quality inspections before home delivery Maintain customer satisfaction metrics Perform additional duties as assigned Qualifications Required: High school diploma or equivalent 3-5 years of residential construction experience Preferred: Experience in a service department 1-3 years of customer service experience Excellent benefits are offered, including medical/dental, 401(k), stock purchase discounts, and more. Toll Brothers values diversity, fairness, and an inclusive work environment. We are an equal opportunity employer committed to non-discrimination. Additional Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Other Join us and be part of a respected industry leader. Apply now or set up job alerts for similar roles.
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Customer Care Representative
role at
Toll Brothers . Since 1967, Toll Brothers has been building luxury homes and communities across the U.S. We are a Fortune 500 company operating in over 50 markets in more than 20 states, offering a wide range of products including single-family homes, condos, apartments, and redevelopment projects. Position Overview We are seeking a
Customer Care Representative
to provide quality warranty service to homeowners in San Antonio, Texas. The role involves working with homeowners on warranty matters, ensuring a positive homebuying experience through timely resolution of service requests, and conducting inspections prior to home delivery. Key Responsibilities Conduct homeowner meetings to assess warranty requests Coordinate service appointments between homeowners and trade partners Manage service requests including entry, updates, and closing Perform quality inspections before home delivery Maintain customer satisfaction metrics Perform additional duties as assigned Qualifications Required: High school diploma or equivalent 3-5 years of residential construction experience Preferred: Experience in a service department 1-3 years of customer service experience Excellent benefits are offered, including medical/dental, 401(k), stock purchase discounts, and more. Toll Brothers values diversity, fairness, and an inclusive work environment. We are an equal opportunity employer committed to non-discrimination. Additional Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Other Join us and be part of a respected industry leader. Apply now or set up job alerts for similar roles.
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