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Cerebras

Infusions / Specialty Pharmacy Documentation & Criteria Reviewer

Cerebras, New York, New York, us, 10261

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Location

Remote Employment Type

Full time Location Type

Remote Department

Revenue

Customer Experience Compensation

$55K – $57K • Offers Equity Company Description Today, when you go to your doctor and get referred to a specialist (e.g., for sleep apnea), your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often specialists and medical services are overwhelmed with referrals and the painstakingly manual process it takes to qualify your referral prevents them from getting around to it on time, or sometimes at all. Tennr prevents these delays and denials by making sure every referral gets where it needs to go, with the right info, at the right time. Powered by RaeLM Tennr reads, extracts, and acts on every piece of patient information so providers can capture more referrals, slash denials, and reduce delays. Role Description If you’ve worked in front-end intake, operations compliance, authorizations submission, clinical review, or audit/appeals review in the specialty pharmaceutical / infusions therapy space, this is an opportunity to apply that experience in a new way. We’re growing our documentation and criteria review team to help ensure our platform accurately applies payer authorization and medical necessity criteria. This is a detail-oriented, hands-on role focused on reviewing clinical documentation, assessing model-generated authorization / clinical review outcomes, and identifying when decisions do or do not align with real-world payer standards. If you are looking to use your infusions/SP knowledge in a meaningful way and want to help shape how technology supports accurate and efficient qualifications, we would love to connect. Responsibilities In this role, you will: Review the model’s outputs to improve criteria determinations

Flag incorrect determinations, including false positives, false negatives, and unclear logic, with structured feedback

Compare documentation against Medicare, Medicaid, and commercial payer coverage policies

Analyze source materials (insurance policies, LCDs, etc.) to help validate qualification logic

Work closely with internal teams to refine prompting logic and improve documentation review standards

Maintain clear documentation of findings and contribute to process improvements

Candidate Qualifications Required You have hands-on infusions/SP experience in roles such as intake, documentation review, case management, and clinical review

You are confident identifying when documentation meets or fails to meet payer requirements

You are comfortable reviewing insurance coverage policies and applying them to real-world cases

You are highly organized, detail-focused, and confident making policy-based decisions

You work well independently and value open communication within a remote team setting

Preferred 4+ years working in infusions/SP, ideally in intake, documentation review, case management, and clinical review

You are tech-savvy and comfortable using AI tools in your day-to-day work to improve accuracy and efficiency

Familiarity with Medicare, Medicaid, and commercial payer guidelines for infusions/SP

Understanding of HCPCS codes, NDCs, and common infusions/SP drug categories across therapeutic areas (e.g., neurology, inflammation and immunology, etc.)

Experience with audits, prior authorizations, and appeals is a strong plus

Familiarity with decision logic or rules-based platforms is helpful but not required

Why Tennr?

Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.

Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure

Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.

Build Relationships: collaborate and connect with like-minded, driven individuals in our Chelsea office 4 days/week (preferred)

Free lunch! Plus a pantry full of snacks.

Benefits

New, spacious Chelsea office

Unlimited PTO

100% paid employee health benefit options

Employer-funded 401(k) match

Competitive parental leave

Compensation Range: $55K - $57K

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