Tevapharm
Medical Information Manager, Innovative Medicines
Tevapharm, West Orange, New Jersey, us, 07052
Medical Information Manager, Innovative Medicines
Location: Parsippany, United States, New Jersey, 07052
Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.
The opportunity The primary responsibility is to manage medical information and communication for assigned products marketed by Teva Pharmaceutical Industries, Ltd. by providing oversight for the prompt, accurate, and scientifically and medically balanced responses to unsolicited medically‑related inquiries from internal and external customers. The responsible individual will collaborate with other North America Medical Affairs (NAMA) colleagues and work closely with key members of internal departments including, Legal, Regulatory Affairs, Marketing, Global Health Economics, Value and Outcomes (Global HEVO), Clinical Research, Market Access / Managed Markets, Sales, and Sales Training to provide medical support for development, implementation, maintenance, and enhancement of ongoing medically‑related activities related to Teva’s branded marketed product(s). All policies, SOPs, work instructions and related documents should be followed accordingly.
Travel Requirements: Approximately 20%
How you’ll spend your day
Develop and maintain a library of standard medical response documents (e.g., standard response letters, frequently asked questions [FAQs]) for use in response to medical and product‑related inquiries from healthcare professionals and consumers.
Conduct medical/scientific review of all materials and concepts used in promotion of Teva’s branded products and sales training materials. This review is done in collaboration with Legal and Regulatory members to ensure that all promotional material meets FDA regulations and guidance documents, as well as high ethical standards.
Provide direction and guidance to external Contact Center staff on handling of unsolicited requests received in the Medical Information Contact Center and provide FAQs and unique responses as necessary.
Serve as a mentor and resource to other medical information staff members, including external Medical Information Contact Center specialists.
Respond verbally to inquiries from healthcare professionals and consumers as necessary.
Review cases received in the Contact Center and identify training needs related to knowledge about Teva’s product(s), related programs and disease state information.
Assist management with Quality Control activities and monitoring of phone calls from the external Contact Center to ensure responses are accurate, complete, and compliant with Teva policies.
Provide Medical/Scientific review of all activities submitted through the Teva Healthcare Interactions Portal (HIP) involving payment to external healthcare professionals.
Take responsibility as the primary point of contact for medical review of materials used in external communications (press releases, announcements, etc.) and coordinate review with USMA therapeutic area Medical Directors and other senior leaders.
Assist with medical review of formulary dossiers developed by GHEOV department and manage their distribution through the external Contact Center.
Assist with development, review and/or maintenance of product and disease‑related slide kits in collaboration with other Medical Affairs personnel.
Provide medical support for Marketing and Sales Training departments (e.g., promotional and/or sales training materials for advisory boards, consultant, and speaker training meetings), including working directly with their respective vendors.
Provide medical information support at medical/scientific conferences.
Provide strategic input and support to the NAMA Medical Team(s) and Medical Affairs Operating Plan(s) for assigned products.
Assist with review of product labeling and/or monographs for inclusion in compendia (PDR, Drug Facts & Comparison, NCCN Guidelines, AHFS‑DI, Medical Letter, etc.).
Prepare and participate in medical and scientific presentations for internal and external purposes.
Assist in the overall development and management of the department.
Demonstrate independence and initiative to develop and implement solutions.
Your experience and qualifications Education Required:
R.Ph. or R.N. with 5+ years of experience in medical information or related area involving writing, communication, and scientific skills (e.g., Clinical Research, Scientific Communications, Medical Science Liaison).
M.S., Pharm.D., Ph.D. with 3+ years of experience in medical information or related area involving writing, communication, and scientific skills.
Experience Required:
Three to five years of experience in medical information or related area involving writing, communication, and scientific skills.
Proficiency with computer applications, particularly MS Office Suite; familiarity with internet searching and database systems.
Attention to detail and strong documentation skills.
Scientific expertise in assigned therapeutic area(s).
Excellent interpersonal, written, and verbal communication skills.
Strong working knowledge of the FDA Code of Federal Regulations and guidance documents.
Experience Preferred:
Experience reviewing promotional materials.
Experience with labeling and managed care organizations.
Specialized or Technical Knowledge, Licenses, Certifications needed:
Functional knowledge of the pharmaceutical marketplace and industry as it pertains to medical information‑related activities.
Strong working knowledge and experience in medical review of educational, promotional, and scientific materials.
Enjoy a more rewarding choice
Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment.
Retirement Savings: 401(k) with employer match up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
Time Off: Paid Time Off including vacation, sick/safe time, caretaker time and holidays.
Life and Disability Protection: Company‑paid Life and Disability insurance.
Additional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.
Already Working @TEVA? If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply:
Internal Career Site
The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.
Teva’s Equal Employment Opportunity Commitment Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.
Important notice to Employment Agencies - Please Read Carefully Teva Pharmaceuticals USA does not accept unsolicited assistance from agencies for employment opportunities. All CVs/resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre‑existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
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Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.
The opportunity The primary responsibility is to manage medical information and communication for assigned products marketed by Teva Pharmaceutical Industries, Ltd. by providing oversight for the prompt, accurate, and scientifically and medically balanced responses to unsolicited medically‑related inquiries from internal and external customers. The responsible individual will collaborate with other North America Medical Affairs (NAMA) colleagues and work closely with key members of internal departments including, Legal, Regulatory Affairs, Marketing, Global Health Economics, Value and Outcomes (Global HEVO), Clinical Research, Market Access / Managed Markets, Sales, and Sales Training to provide medical support for development, implementation, maintenance, and enhancement of ongoing medically‑related activities related to Teva’s branded marketed product(s). All policies, SOPs, work instructions and related documents should be followed accordingly.
Travel Requirements: Approximately 20%
How you’ll spend your day
Develop and maintain a library of standard medical response documents (e.g., standard response letters, frequently asked questions [FAQs]) for use in response to medical and product‑related inquiries from healthcare professionals and consumers.
Conduct medical/scientific review of all materials and concepts used in promotion of Teva’s branded products and sales training materials. This review is done in collaboration with Legal and Regulatory members to ensure that all promotional material meets FDA regulations and guidance documents, as well as high ethical standards.
Provide direction and guidance to external Contact Center staff on handling of unsolicited requests received in the Medical Information Contact Center and provide FAQs and unique responses as necessary.
Serve as a mentor and resource to other medical information staff members, including external Medical Information Contact Center specialists.
Respond verbally to inquiries from healthcare professionals and consumers as necessary.
Review cases received in the Contact Center and identify training needs related to knowledge about Teva’s product(s), related programs and disease state information.
Assist management with Quality Control activities and monitoring of phone calls from the external Contact Center to ensure responses are accurate, complete, and compliant with Teva policies.
Provide Medical/Scientific review of all activities submitted through the Teva Healthcare Interactions Portal (HIP) involving payment to external healthcare professionals.
Take responsibility as the primary point of contact for medical review of materials used in external communications (press releases, announcements, etc.) and coordinate review with USMA therapeutic area Medical Directors and other senior leaders.
Assist with medical review of formulary dossiers developed by GHEOV department and manage their distribution through the external Contact Center.
Assist with development, review and/or maintenance of product and disease‑related slide kits in collaboration with other Medical Affairs personnel.
Provide medical support for Marketing and Sales Training departments (e.g., promotional and/or sales training materials for advisory boards, consultant, and speaker training meetings), including working directly with their respective vendors.
Provide medical information support at medical/scientific conferences.
Provide strategic input and support to the NAMA Medical Team(s) and Medical Affairs Operating Plan(s) for assigned products.
Assist with review of product labeling and/or monographs for inclusion in compendia (PDR, Drug Facts & Comparison, NCCN Guidelines, AHFS‑DI, Medical Letter, etc.).
Prepare and participate in medical and scientific presentations for internal and external purposes.
Assist in the overall development and management of the department.
Demonstrate independence and initiative to develop and implement solutions.
Your experience and qualifications Education Required:
R.Ph. or R.N. with 5+ years of experience in medical information or related area involving writing, communication, and scientific skills (e.g., Clinical Research, Scientific Communications, Medical Science Liaison).
M.S., Pharm.D., Ph.D. with 3+ years of experience in medical information or related area involving writing, communication, and scientific skills.
Experience Required:
Three to five years of experience in medical information or related area involving writing, communication, and scientific skills.
Proficiency with computer applications, particularly MS Office Suite; familiarity with internet searching and database systems.
Attention to detail and strong documentation skills.
Scientific expertise in assigned therapeutic area(s).
Excellent interpersonal, written, and verbal communication skills.
Strong working knowledge of the FDA Code of Federal Regulations and guidance documents.
Experience Preferred:
Experience reviewing promotional materials.
Experience with labeling and managed care organizations.
Specialized or Technical Knowledge, Licenses, Certifications needed:
Functional knowledge of the pharmaceutical marketplace and industry as it pertains to medical information‑related activities.
Strong working knowledge and experience in medical review of educational, promotional, and scientific materials.
Enjoy a more rewarding choice
Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment.
Retirement Savings: 401(k) with employer match up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
Time Off: Paid Time Off including vacation, sick/safe time, caretaker time and holidays.
Life and Disability Protection: Company‑paid Life and Disability insurance.
Additional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.
Already Working @TEVA? If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply:
Internal Career Site
The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.
Teva’s Equal Employment Opportunity Commitment Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.
Important notice to Employment Agencies - Please Read Carefully Teva Pharmaceuticals USA does not accept unsolicited assistance from agencies for employment opportunities. All CVs/resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre‑existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
#J-18808-Ljbffr