Lithia Motors, Inc
Business Development Center Administrator page is loaded## Business Development Center Administratorlocations:
Tampa Honda, Tampa, FL 33612time type:
Full timeposted on:
Posted 4 Days Agojob requisition id:
R92896## Dealership:L0341 Tampa Honda**Join the Award-Winning Service Team at Tampa Honda!****Tampa Honda,** *recipient of Automotive News Best Dealerships to Work For 2025, 2024 and 2023*, is searching for a talented **Business Development Center Administrator** who can help our Service team meet customer demands. If you have a knack for customer service and want to advance your career while improving your quality of life, this is a terrific opportunity!As a **BDC Administrator**, you will respond to and communicate with our customers via email and phone. Ideal candidates will be polished, professional, energetic, and customer-focused. You must be able to handle heavy call volume and explain manufacturer service specials and incentives (we provide the details), answer questions and schedule appointments while maintaining outstanding phone etiquette. **Dealership experience is a plus, but not required.*** Outbound and inbound customer phone calls.* Respond via email and phone to Internet Leads* Determine each customer's needs by asking the correct questions* Set appointments for Service Department* Ensure a positive customer experience* Introduce customers to Service Advisors* Enter customer information into CRM* Customer-focused, energetic, and self-motivated* Experience in customer service or call center* Strong communication skills –verbal and written* **Bi-lingual (ability to speak Spanish) a plus!*** Excellent computer skills* Highly organized with attention to detail* Experience with **Volie,** **CDK** and **XTime** a plus!**Tampa Honda** is part of the **Lithia & Driveway** family of dealerships. We are a **Fortune 500 Company** and the largest dealer group in the U.S. We offer a generous, comprehensive compensation and industry- leading benefits package and all the tools you will need to be successful.
***We offer best-in-class industry benefits**** Competitive pay* Medical, Dental and Vision Plans* Paid Holidays & PTO* Short and Long-Term Disability* Paid Life Insurance* 401(k) Retirement Plan* Employee Stock Purchase Plan* Lithia Learning Center* Vehicle Purchase Discounts* Wellness Programs*****High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.*At Lithia & Driveway, we stand by our mission of *Growth Powered by People*, as we build a workplace that ignites ideas and opportunities to *Earn Customers for Life*. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond! #J-18808-Ljbffr
Tampa Honda, Tampa, FL 33612time type:
Full timeposted on:
Posted 4 Days Agojob requisition id:
R92896## Dealership:L0341 Tampa Honda**Join the Award-Winning Service Team at Tampa Honda!****Tampa Honda,** *recipient of Automotive News Best Dealerships to Work For 2025, 2024 and 2023*, is searching for a talented **Business Development Center Administrator** who can help our Service team meet customer demands. If you have a knack for customer service and want to advance your career while improving your quality of life, this is a terrific opportunity!As a **BDC Administrator**, you will respond to and communicate with our customers via email and phone. Ideal candidates will be polished, professional, energetic, and customer-focused. You must be able to handle heavy call volume and explain manufacturer service specials and incentives (we provide the details), answer questions and schedule appointments while maintaining outstanding phone etiquette. **Dealership experience is a plus, but not required.*** Outbound and inbound customer phone calls.* Respond via email and phone to Internet Leads* Determine each customer's needs by asking the correct questions* Set appointments for Service Department* Ensure a positive customer experience* Introduce customers to Service Advisors* Enter customer information into CRM* Customer-focused, energetic, and self-motivated* Experience in customer service or call center* Strong communication skills –verbal and written* **Bi-lingual (ability to speak Spanish) a plus!*** Excellent computer skills* Highly organized with attention to detail* Experience with **Volie,** **CDK** and **XTime** a plus!**Tampa Honda** is part of the **Lithia & Driveway** family of dealerships. We are a **Fortune 500 Company** and the largest dealer group in the U.S. We offer a generous, comprehensive compensation and industry- leading benefits package and all the tools you will need to be successful.
***We offer best-in-class industry benefits**** Competitive pay* Medical, Dental and Vision Plans* Paid Holidays & PTO* Short and Long-Term Disability* Paid Life Insurance* 401(k) Retirement Plan* Employee Stock Purchase Plan* Lithia Learning Center* Vehicle Purchase Discounts* Wellness Programs*****High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.*At Lithia & Driveway, we stand by our mission of *Growth Powered by People*, as we build a workplace that ignites ideas and opportunities to *Earn Customers for Life*. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond! #J-18808-Ljbffr