Langham Hospitality Group
Massage Therapist-Part Time - The Langham, Chicago
Langham Hospitality Group, Chicago, Illinois, United States, 60290
Massage Therapist – Part Time – The Langham, Chicago
Primary Objective of Position:
Deliver excellence in quality spa services to guests, visitors, and members in a timely, courteous, and efficient manner. Escort clients to and from treatment rooms, attending to any immediate needs throughout spa visit. Assist in providing information and coordinate all guest requests for services.
Responsibilities and Job Duties
Maintain complete knowledge of spa services, products, and fitness programs.
Maintain knowledge of Forbes, Chuan Spa, and The Langham standards, complying with hotel and departmental policies and procedures.
Set up workstation and treatment room following sanitation protocols and stocking necessary supplies. Maintain cleanliness throughout shift by following sanitation protocols.
Accommodate all guest requests expediently and courteously.
Handle guest complaints following instant guest pacification procedures to ensure guest satisfaction.
Assist in maintaining cleanliness of prep room, spa, locker rooms, and treatment rooms following sanitation protocols.
Escort guests to and from treatments.
Maintain cleanliness of spa and treatment areas.
Physical Requirements
Requires walking or standing to a significant degree.
Ability to lift 20 lbs.
Special Skills Required
Ability to give a timely spa service, providing a relaxing and beneficial experience to each guest.
Knowledge of draping procedures and protocols.
Ability to focus attention on guest needs and remain calm and courteous.
Ability to remain quiet during treatments.
Ability to promote positive relations with all individuals who approach the spa.
Ability to perform job functions with minimal supervision.
Ability to perform required minimum of treatments per shift.
Ability to work cohesively with other departments and co-workers as part of a team.
Ability to recommend and sell spa products and services for in‑house or at‑home care.
Knowledge of all massage and body treatments offered.
Ability to remain stationary at assigned post for extended periods of time.
Ability to think clearly, quickly, maintain concentration and make concise decisions.
Ability to prioritize, organize and follow up.
Ability to maintain confidentiality of all guest information and pertinent hotel data.
Ability to read, write and speak basic English sufficient to understand and communicate with employees and guests, understand information and instructions, read labels, and complete required department forms.
Education Required
Massage school degree required.
Experience Required
One to three years of previous experience in a spa, private practice, doctor’s office, chiropractor’s office, or any combination.
Current Illinois state massage license required.
Luxury spa experience preferred.
Pay Range
$12.66 - $15.83/hour, plus discretionary gratuities, commissions, and service charge.
Benefits Included for Part‑Time, On Call, and Temporary Colleagues
Vacation pay and sick/personal time (in accordance with Chicago Paid Leave and Paid Sick Leave Law).
401(k) plan with Roth option (employer match up to 4% after one year of employment).
Pet insurance, ID theft protection coverage, prepaid legal (available for purchase).
Free meals while on duty.
Uniforms and cleaning of uniforms (for applicable positions).
Free and discounted hotel stays.
Discounted parking.
EOE, Including Disability/Veterans
About Langham Hospitality Group A wholly owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
Located in downtown Chicago, The Langham offers majestic views of the cityscape, the Chicago River, and Lake Michigan. It is situated near the Loop, Grant Park, Magnificent Mile, Millennium Park, and Navy Pier. Discover the perfect blend of convenience and stylish comfort only at The Langham, Chicago.
For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/chicago/
#J-18808-Ljbffr
Responsibilities and Job Duties
Maintain complete knowledge of spa services, products, and fitness programs.
Maintain knowledge of Forbes, Chuan Spa, and The Langham standards, complying with hotel and departmental policies and procedures.
Set up workstation and treatment room following sanitation protocols and stocking necessary supplies. Maintain cleanliness throughout shift by following sanitation protocols.
Accommodate all guest requests expediently and courteously.
Handle guest complaints following instant guest pacification procedures to ensure guest satisfaction.
Assist in maintaining cleanliness of prep room, spa, locker rooms, and treatment rooms following sanitation protocols.
Escort guests to and from treatments.
Maintain cleanliness of spa and treatment areas.
Physical Requirements
Requires walking or standing to a significant degree.
Ability to lift 20 lbs.
Special Skills Required
Ability to give a timely spa service, providing a relaxing and beneficial experience to each guest.
Knowledge of draping procedures and protocols.
Ability to focus attention on guest needs and remain calm and courteous.
Ability to remain quiet during treatments.
Ability to promote positive relations with all individuals who approach the spa.
Ability to perform job functions with minimal supervision.
Ability to perform required minimum of treatments per shift.
Ability to work cohesively with other departments and co-workers as part of a team.
Ability to recommend and sell spa products and services for in‑house or at‑home care.
Knowledge of all massage and body treatments offered.
Ability to remain stationary at assigned post for extended periods of time.
Ability to think clearly, quickly, maintain concentration and make concise decisions.
Ability to prioritize, organize and follow up.
Ability to maintain confidentiality of all guest information and pertinent hotel data.
Ability to read, write and speak basic English sufficient to understand and communicate with employees and guests, understand information and instructions, read labels, and complete required department forms.
Education Required
Massage school degree required.
Experience Required
One to three years of previous experience in a spa, private practice, doctor’s office, chiropractor’s office, or any combination.
Current Illinois state massage license required.
Luxury spa experience preferred.
Pay Range
$12.66 - $15.83/hour, plus discretionary gratuities, commissions, and service charge.
Benefits Included for Part‑Time, On Call, and Temporary Colleagues
Vacation pay and sick/personal time (in accordance with Chicago Paid Leave and Paid Sick Leave Law).
401(k) plan with Roth option (employer match up to 4% after one year of employment).
Pet insurance, ID theft protection coverage, prepaid legal (available for purchase).
Free meals while on duty.
Uniforms and cleaning of uniforms (for applicable positions).
Free and discounted hotel stays.
Discounted parking.
EOE, Including Disability/Veterans
About Langham Hospitality Group A wholly owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
Located in downtown Chicago, The Langham offers majestic views of the cityscape, the Chicago River, and Lake Michigan. It is situated near the Loop, Grant Park, Magnificent Mile, Millennium Park, and Navy Pier. Discover the perfect blend of convenience and stylish comfort only at The Langham, Chicago.
For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/chicago/
#J-18808-Ljbffr