The People Concern
Case Manager, Time Limited Subsidy (Temporary)
The People Concern, Lancaster, California, us, 93586
Title
Case Manager, Time Limited Subsidy - Temporary
Reporting Location Reports to: Director, Housing Stabilization
Program & Department Program: 1703‑Rapid Rehousing
Department: Coordinated Entry
Location The Nest II - 316 W 2nd Street, Los Angeles, CA 90012
Schedule & Status Schedule: Monday – Friday, 8:00 am – 4:30 pm
Status: Full‑time/Temporary/Non‑Exempt/Non‑Management
Openings: 1
Job Description Summary The Coordinated Entry system Time Limited Subsidy Case Manager (Temp) will provide field‑based services to single adult individuals who are receiving temporary rental assistance and case management as they transition to stable permanent housing. The CES TLS Program offers short to mid‑term rental subsidies combined with linkages to employment and services in order to end clients' homelessness and create long‑term self‑sufficiency. The CES TLS Case Manager's primary responsibilities are to implement housing stabilization plans and coordinate linkages to community‑based services and permanent housing providers. Housing stabilization often involves working with clients on education, employment and life‑skills needs to ensure housing retention. Case Managers are also responsible for building and maintaining good working relationships with landlords, management companies, and property owners.
Essential Duties and Responsibilities
Maintain a case load of approximately 20 clients for case management services.
Develop effective, trusting relationships with program participants.
Work with clients to implement and update a housing stabilization plan that maximizes housing retention. This includes completing an acuity assessment every 90 days to determine appropriate permanent housing solutions.
Assist clients with accessing resources and services to increase housing stability (e.g., linkages to primary care physicians, health insurance, food banks, credit repair, legal aid, In‑Home Supportive Services (IHSS), money management, tenant rights, mental health, benefits enrollment).
Conduct regular home visits and accompany clients as needed to appointments related to housing stability (e.g., HACLA appointments, doctor’s appointments, court appearances, benefits hearings).
Provide counseling, instruction, and assistance in increasing independent living skills, life‑skills training, and financial literacy training to enhance housing stability.
Assist clients in developing and attaining goals related to education, vocational training, and/or employment.
Advocate to mediate issues and barriers between landlord and client.
Develop and maintain collaborative relationships with partner agencies and service providers within CES to address clients' needs relevant to increasing income, improving daily living skills, and increasing community engagement.
Participate in case conferences, tenant meetings, staff meetings, and community meetings as required.
Maintain accurate, well‑documented case notes; complete all documentation and paperwork in a timely manner; prepare clear and thorough assessments and referrals for inclusion in case files and provide supervisor with any and all information requested in the timeframe given.
Attend required trainings while seeking out learning opportunities for continued education; stay up‑to‑date on best practices in ending homelessness and client care.
Submit accurate and timely documentation for monthly financial assistance requests.
Support completion of housing applications for individuals who are eligible for Permanent Supportive Housing subsidies.
Qualifications
High School Diploma or GED or Equivalent.
Knowledge of homeless social service providers and Coordinated Entry System.
Ability to communicate and interact with subcontractors, housing providers, and community partners in a culturally competent manner.
Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills.
Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record.
Self‑starter.
Preferred Qualifications
Bachelor's degree in a related field (Social Work, Community Organizing, or other Human Services).
One year full‑time experience working with the homeless, preferably those living with mental illness and/or substance addictions; or an equivalent combination of education and experience.
Bilingual (Spanish).
Work Environment
Combination of field and office environment.
Regularly required to sit, stand, bend; occasionally lift up to 35 lbs.
Occasional walk or drive to different local sites.
Will necessitate working in busy and loud environments.
Will be exposed to elements such as cold, heat, dust, noise, and odor.
May need to bend, stoop, twist, and sit throughout the day.
Expected Behaviors of All Staff
Act as a role model.
Demonstrate a sense of responsibility.
Continuously learn and improve.
Acknowledge your own areas of improvement.
Hear and provide honest, specific and direct feedback.
Create an environment where everyone is welcomed, valued, and respected.
Collaborate.
Equal Opportunity Employer The People Concern is an equal opportunity employer dedicated to non‑discrimination in employment. We select the most qualified individual for the job based on job‑related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
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Reporting Location Reports to: Director, Housing Stabilization
Program & Department Program: 1703‑Rapid Rehousing
Department: Coordinated Entry
Location The Nest II - 316 W 2nd Street, Los Angeles, CA 90012
Schedule & Status Schedule: Monday – Friday, 8:00 am – 4:30 pm
Status: Full‑time/Temporary/Non‑Exempt/Non‑Management
Openings: 1
Job Description Summary The Coordinated Entry system Time Limited Subsidy Case Manager (Temp) will provide field‑based services to single adult individuals who are receiving temporary rental assistance and case management as they transition to stable permanent housing. The CES TLS Program offers short to mid‑term rental subsidies combined with linkages to employment and services in order to end clients' homelessness and create long‑term self‑sufficiency. The CES TLS Case Manager's primary responsibilities are to implement housing stabilization plans and coordinate linkages to community‑based services and permanent housing providers. Housing stabilization often involves working with clients on education, employment and life‑skills needs to ensure housing retention. Case Managers are also responsible for building and maintaining good working relationships with landlords, management companies, and property owners.
Essential Duties and Responsibilities
Maintain a case load of approximately 20 clients for case management services.
Develop effective, trusting relationships with program participants.
Work with clients to implement and update a housing stabilization plan that maximizes housing retention. This includes completing an acuity assessment every 90 days to determine appropriate permanent housing solutions.
Assist clients with accessing resources and services to increase housing stability (e.g., linkages to primary care physicians, health insurance, food banks, credit repair, legal aid, In‑Home Supportive Services (IHSS), money management, tenant rights, mental health, benefits enrollment).
Conduct regular home visits and accompany clients as needed to appointments related to housing stability (e.g., HACLA appointments, doctor’s appointments, court appearances, benefits hearings).
Provide counseling, instruction, and assistance in increasing independent living skills, life‑skills training, and financial literacy training to enhance housing stability.
Assist clients in developing and attaining goals related to education, vocational training, and/or employment.
Advocate to mediate issues and barriers between landlord and client.
Develop and maintain collaborative relationships with partner agencies and service providers within CES to address clients' needs relevant to increasing income, improving daily living skills, and increasing community engagement.
Participate in case conferences, tenant meetings, staff meetings, and community meetings as required.
Maintain accurate, well‑documented case notes; complete all documentation and paperwork in a timely manner; prepare clear and thorough assessments and referrals for inclusion in case files and provide supervisor with any and all information requested in the timeframe given.
Attend required trainings while seeking out learning opportunities for continued education; stay up‑to‑date on best practices in ending homelessness and client care.
Submit accurate and timely documentation for monthly financial assistance requests.
Support completion of housing applications for individuals who are eligible for Permanent Supportive Housing subsidies.
Qualifications
High School Diploma or GED or Equivalent.
Knowledge of homeless social service providers and Coordinated Entry System.
Ability to communicate and interact with subcontractors, housing providers, and community partners in a culturally competent manner.
Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills.
Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record.
Self‑starter.
Preferred Qualifications
Bachelor's degree in a related field (Social Work, Community Organizing, or other Human Services).
One year full‑time experience working with the homeless, preferably those living with mental illness and/or substance addictions; or an equivalent combination of education and experience.
Bilingual (Spanish).
Work Environment
Combination of field and office environment.
Regularly required to sit, stand, bend; occasionally lift up to 35 lbs.
Occasional walk or drive to different local sites.
Will necessitate working in busy and loud environments.
Will be exposed to elements such as cold, heat, dust, noise, and odor.
May need to bend, stoop, twist, and sit throughout the day.
Expected Behaviors of All Staff
Act as a role model.
Demonstrate a sense of responsibility.
Continuously learn and improve.
Acknowledge your own areas of improvement.
Hear and provide honest, specific and direct feedback.
Create an environment where everyone is welcomed, valued, and respected.
Collaborate.
Equal Opportunity Employer The People Concern is an equal opportunity employer dedicated to non‑discrimination in employment. We select the most qualified individual for the job based on job‑related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
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