Cambridge Health Alliance
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Patient Access Associate
role at
Cambridge Health Alliance Location:
CHA One Cabot Care Center Category:
Clerical and Administrative Support Department:
One Cabot Central Registration Job Type:
Part Time Work Shift:
Day / Evening Hours/Week:
25 Union Name:
SH Laborers 381 The Hospital Registration team manages all aspects of patient access for inpatient, outpatient, and emergency services. Focused on efficiency, accuracy, and a patient-centered approach, the department ensures timely admissions, verifies insurance eligibility, and maintains compliance with regulatory and payer requirements. The team collaborates closely with clinical, financial, and support departments to deliver seamless service and uphold CHA’s standards of quality, professionalism, and customer satisfaction. Responsibilities
The Patient Access Representative is responsible for accurate and timely registration of the Hospital patients. They remain abreast of changes in insurance plan requirements related to referral management and point of service collection requirements, communicate changes to registration staff, train new employees as needed, and ensure high quality service for patients and accuracy of information during pre and post visits. Qualifications
High School Diploma required, Associate Degree preferred. Two years of patient access experience within a healthcare setting handling all facets of registration, pre-registration, insurance verification, co-payment determination and other related services. Two years of customer service experience. Medical terminology, familiarity with third party plans, medical billing and collection required. Working knowledge in Google Office and Microsoft Office (such as Word, Excel, etc.). Knowledge of Epic systems including Grand Central, Prelude, and EMR preferred. Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations. In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates from discriminating against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.
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Patient Access Associate
role at
Cambridge Health Alliance Location:
CHA One Cabot Care Center Category:
Clerical and Administrative Support Department:
One Cabot Central Registration Job Type:
Part Time Work Shift:
Day / Evening Hours/Week:
25 Union Name:
SH Laborers 381 The Hospital Registration team manages all aspects of patient access for inpatient, outpatient, and emergency services. Focused on efficiency, accuracy, and a patient-centered approach, the department ensures timely admissions, verifies insurance eligibility, and maintains compliance with regulatory and payer requirements. The team collaborates closely with clinical, financial, and support departments to deliver seamless service and uphold CHA’s standards of quality, professionalism, and customer satisfaction. Responsibilities
The Patient Access Representative is responsible for accurate and timely registration of the Hospital patients. They remain abreast of changes in insurance plan requirements related to referral management and point of service collection requirements, communicate changes to registration staff, train new employees as needed, and ensure high quality service for patients and accuracy of information during pre and post visits. Qualifications
High School Diploma required, Associate Degree preferred. Two years of patient access experience within a healthcare setting handling all facets of registration, pre-registration, insurance verification, co-payment determination and other related services. Two years of customer service experience. Medical terminology, familiarity with third party plans, medical billing and collection required. Working knowledge in Google Office and Microsoft Office (such as Word, Excel, etc.). Knowledge of Epic systems including Grand Central, Prelude, and EMR preferred. Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations. In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates from discriminating against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.
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