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LifeWorks

Case Manager - Rapid Rehousing

LifeWorks, Austin, Texas, us, 78716

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LifeWorks

of

Austin, TX

is looking for a

Case Manager

to join our

Rapid Rehousing

team! A Case Manager provides case management services to clients, draws upon clients’ strengths to inform service planning, advocates on behalf of clients, collaborates with other service providers, and manages crisis situations. This position provides administrative support to programs by maintaining client files, entering data, and completing required documentation in compliance with multiple contracts. Additional duties include intake, service planning, rapport building, monitor client’s progress, group facilitation, and providing resource referrals relevant to the client’s action plan. This

full time, non-exempt

position earns a competitive rate starting at $24.86/hr, and benefits; 24 PTO days per year (accrued); 11 paid holidays per year; a premium-free employee medical plan with $100 per month HSA contribution (plus other affordable employee or family medical, dental, and vision options!); a retirement savings plan with 50% match on the first 6% of contributions, and much more! RESPONSIBILITIES Provide client-centered, trauma-informed case management services to diverse individuals that have experienced chronic homelessness, diagnosed mental health illnesses, substance use disorders, a history of trauma, etc. and coordinating services with other agencies. Provide case management services and coordinate services with other agencies. Identify and leverage clients’ strengths as part of service planning to help clients achieve their self-defined goals. Work with teammates and other support staff to ensure fidelity of the Strengths Model of Case Management is adhered to and considered in interaction with and documentation of client-case manager engagement. Assess clients mental and physical wellness, needs, preferences, and abilities and utilize these to develop tailored wrap-around support. Support and guide clients from homelessness to housing by helping navigate potential housing options, landlords, barriers, and obtaining documentation needed in order to secure permanent housing. Develop and maintain positive working relationships with community contacts, such as referral sources, landlords, and other service providers. Collaborate with various community programs and agencies to advocate for client population needs and provide appropriate referrals; Keep apprised of available community resources. Regularly and effectively assess and manage crisis situations involving both psychological and environmental components; decide on appropriate response in crisis situations and act in accordance with standards and laws as indicated. Adapt quickly to critical needs of clients and landlords that might involve mutual recission, VAWA, and other high risk situations. Manage multiple requirements of a variety of funders in terms of data, paperwork, processes and procedures. Meet with individual clients to establish a safe, healthy relationship for learning, problem-solving, and participation in case management and community activities. Maintain case records and documentation as appropriate, including service plans, assessments, progress notes, intake reports, and incident reports. Complete interim and annual assessments in a timely manner in order to meet expectations of contract and homeless response system requirements. Set up utility accounts in client’s name, review previous rental and utility arrears, and negotiate late fees on behalf of clients. Analyze barriers and challenges as they arise and deliver safe, effective, and youth-focused solutions that are in accordance with LifeWorks policy and philosophy. Support and partner with youth and actively engage in the community alongside clients as necessary and indicated by client’s self-defined goals. Communicate with members of the community, colleagues, and clients effectively and efficiently. Prepare for and actively participate in supervision meetings and all other required meetings or trainings. Transport clients to agencies and services, as needed. QUALIFICATIONS Requires a Bachelor's degree in social or behavioral sciences or administrative field. Requires 2 years relevant experience with youth; or equivalent combination of education and experience. Experience with databases; proficient level experience with Microsoft Office including Word, Excel, and Outlook. ABOUT LIFEWORKS With more than 50 years of experience working with youth experiencing homelessness, youth aging out of foster care, young adults, and young parents, we are a fearless advocate for youth and families seeking their path to self-sufficiency. LifeWorks goal is to be able to provide clients with the resources they need a place to call home, the chance to heal, and the opportunity to learn and to work. We have one of the most comprehensive continuums of housing and support options for vulnerable youth in the country. We are committed to innovative problem solving, shared accountability and a relentless focus on achieving real, sustainable, and measurable results for the clients we serve. A career at LifeWorks offers opportunities to grow and develop your professional skills while making an immediate difference in the lives of youth and families in our community. About the company

We Can Make Youth Homelessness Rare, Brief, and Non-recurring Learn More Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000. Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.

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