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JetPay now NCR Payment Solutions

Field Service Technician I

JetPay now NCR Payment Solutions, Buzzards Bay, Massachusetts, us, 02532

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Overview

Field Service Technician I

role at

JetPay now NCR Payment Solutions . Base pay range

$18.00/hr - $20.00/hr Position summary and responsibilities

Position Summary & Key Areas of Responsibility: Are you a Field Technician? Field Engineer? Service Technician? Or do you want to start a career in this field? You will be a tech-savvy individual with a good mechanical aptitude, providing in-class service and supporting some of the largest retail customers in the industry. NCR Voyix is looking for Field Service Technicians! Perform customer installation, maintenance, and service calls promptly and effectively. Service electromechanical equipment like self-checkout systems within an assigned territory. Perform maintenance, repair, PM work, and system overhauls. Benefits and pay details

Hourly Pay Range: $18.00 to $20.00, depending on location and experience levels Overtime available at time and a half 7 paid holidays and 6 paid floating holidays Paid vacation – up to 80 hours your first year 401K savings and retirement plan The company provided use only vehicle Medical insurance is available immediately NCR Voyix’s Field Services Team creates value for our customers by delivering solutions that build long-term relationships. Acting as a first line response to our customers, you will communicate in an open, helpful, and engaging manner with the focus being finding the right solution. You will organize, triage customer issues, and even handle some problems before they start. No matter the situation, your formal training (provided through NCR Voyix) will allow you to provide customers what they need when they need it. Our virtual and hands-on classroom training enables fast learning and fosters an environment where you can stretch yourself and make an impact. NCR Voyix is committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our service operations have dedicated teachers, mentors, and coaches who work across territories to share their knowledge to enhance each other’s growth. NCR Voyix is dedicated to building a diverse community, one where employees feel a sense of belonging, are valued for their contributions, and the perspectives they bring. This role truly keeps commerce running across the globe and is an ambassador for the NCR Voyix Brand! Responsibilities

Perform customer installation, maintenance, and service calls promptly and effectively. Service electromechanical equipment like self-checkout systems within an assigned territory. Perform maintenance, repair, PM work, and system overhauls. Basic qualifications

Local candidate to a specific geographic area. Authorized to work in the US. At least 18 years of age. Have a valid driver’s license and driving record that satisfies NCR fleet requirements. PC skills, basic electronic skills, and some hardware and operating system familiarity. Ability to perform essential functions of the job with or without a reasonable accommodation. Prolonged travel with driving for several hours per day. Rotating and weekend shifts. Flexible shift work – Rotating shifts within set teams, including morning, afternoon, and evening start times, with some holidays. Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance. Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size. Willing to be trained on and operate small-scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches. Preferred qualifications

Familiarity with large servers, mainframe computers, and imaging software. A+ Certification, CompTIA, N+ Certification. One or more years of related experience. Seniority level

Entry level Employment type

Full-time Job function

Engineering and Information Technology

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