Sales Engineer Merchant Acquiring

Description Who We Are Thread Bank is a digital-first financial technology community bank that aims to enhance customer engagement through innovative solutions. Thread Bank offers a modern website, a CRM system, and a mobile app to simplify banking for businesses and individuals. Our embedded banking solution helps business technology platforms provide secure banking experiences. We also partner with other banks, credit unions, and FinTechs to integrate compliant financial solutions. Thread Bank values innovation, collaboration, and flexibility, offering excellent benefits and a family-friendly culture. What We Are Looking For We are looking for people who thrive in a fast-paced, growth environment while remaining within regulatory boundaries. Thread Bank provides a unique opportunity to be a part of a high growth, cutting edge, fintech startup within the stable and profitable banking industry. This is an excellent opportunity for a professional looking to advance their career as the company grows. Duties & Responsibilities • Technical Onboarding: Guide FinTech partners through the end-to-end technical integration process, from early discovery and solution validation to implementation planning and go-live readiness. • Solution Design: Collaborate cross-functionally with Sales, Product, Operations, and external partners to understand goals and design scalable solutions using our API platform. Play a key role in product commercialization by ensuring both partner success and sales readiness. • Technical Expertise: Serve as a subject matter expert on our embedded platform’s technical capabilities, including API architecture, authentication, webhooks, and system design patterns. Provide consultative guidance during high-level technical calls and partner reviews. • Implementation Support: Provide hands-on support to partner engineering teams during the build, certification, test, and launch phases. Anticipate and troubleshoot integration challenges to keep implementations on track. • Artifact Creation: Develop and maintain technical resources such as integration guides, API examples, best practices, FAQs, decision trees, and troubleshooting playbooks. Help scale onboarding through repeatable tools and documentation. Qualifications • 5+ years in a technical, “partner-facing” role within “Merchant Acquiring Payment” space (i.e. Credit card and ACH Payment), such as Solutions Engineer, Implementation Engineer, Technical Consultant, Sales Engineer, or Integration Manager • 3+ years of experience with gateway integrations, including NMI, Authorize.net, or similar third-party platforms • Strong understanding of REST APIs, authentication methods (OAuth, API keys), webhook-based architecture, and sandbox/testing environments • Proven experience supporting embedded finance models, including ISVs, PayFacs, sponsor banks, or BaaS platforms • Bachelor’s degree Requirements Employee must be able to perform essential functions of the position and, if requested, Thread Bank will make reasonable accommodations to enable employees with disabilities to perform the essential functions of their job, absent undue hardship, in accordance with the ADA. Thread Bank is an Equal Opportunity Employer. Thread Bank does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. By submitting your application, you give Thread Bank permission to email, call, or text you using the contact details provided. We will only contact you with job-related information

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