Mediacom Communications
Broadband Specialist IV, Maintenance
Mediacom Communications, Waterloo, Iowa, United States, 50702
Position
Broadband Specialist IV, Maintenance Overview
Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people. The company aims to bridge the digital divide with faster, more reliable internet, expanded digital and HD TV options, and enhanced home security and phone service. Mediacom seeks talented professionals to join its growing team and tackle challenges in delivering high-tech entertainment, communications, and internet products to the communities served. Position Responsibilities
Conduct system tests such as signal/noise, signal/hum, summation sweep, chart recording, return loss bridge, including monthly, semi-annual and annual tests; RF knowledge/troubleshooting; sweep & balance HFC plant. Set trunk levels, set-up and change out trunk amplifiers, calculate signal level losses in cable and equipment for trunk lines and distribution lines. Install electronics and make power connections; maintain power supplies. Properly use, store and maintain all test equipment used in system. Assume full responsibility for troubleshooting and repair of the coaxial and fiber distribution system. Prepare estimates for projects, providing bill of materials. Work with connectors, fasteners and wire and uses hand tools; splices coax & fiber. May perform all duties of Broadband Specialist I-V, Technical Operations descriptions. Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed. Lift and carry loads up to 100lbs (including line ladder); work within limited confines, such as crawl spaces. Perform other duties such as clean-up and salvage of wrecked out materials; provide general assistance to other employees as directed. On-call duty may be required; other functions that may be assigned. Perform installations and changes of service, while adhering to applicable codes, requirements, guidelines, company procedures and safe work practices to provide an outstanding customer experience. Position Requirements
High school diploma or GED required; Associates degree preferred. Valid driver’s license; satisfactory driving record required. Minimum of 6 months’ time spent as Broadband Specialist III or 5+ years’ equivalent cable technician experience. 18 months tenure as a Mediacom BBS III or equivalent experience. Knowledge of all Broadband Specialist I-III responsibilities, basic commercial installs, business phone and service calls along with Digital Home. Knowledge of HFC plant, installs and service calls. Knowledge of Commercial Fiber PRI and Managed Voice installation and trouble shooting. Advanced level of mechanical skills for splicing. Ability to interact and communicate with customers and co-workers. Ability to work in high or tight spaces. Ability to work in all weather conditions and at various heights. Ability to work flexible work hours, including evenings, weekends, holidays and overtime as required. Ability to trouble shoot customer premise equipment and cable issues. Physical Requirements
Strenuous – Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools. Benefits
Company provided vehicle and gas card Paid on the job training and opportunity to promote quickly Company provided tools, tablet, and phone Health, vision, and dental insurance Paid vacation, holidays and flex paid time off 401K with generous company match Pay increases through self-guided training Performance bonus potential Employee discounts on Mediacom services where available; in areas without Mediacom services, internet/cable reimbursement Education Enrichment up to $5,000 per year for qualified employees Company provided uniforms and boots Employee Wellness Program Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries
Telecommunications Get to know us: Mediacom Communications is known by our Mediacom brands, including Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. We serve more than 1.55 million customers in 22 states with a team of over 4,000. Disclaimer: The salary range for this position is $20.60 - $29.50 an hour. When making a job offer, factors such as experience, skills and qualifications are considered. Our Awards: Mediacom has received multiple recognitions including Best Managed Companies awards. Who you are matters here: Mediacom Communications is an Equal Employment Opportunity employer. We prohibit discrimination and harassment based on protected characteristics as outlined by law. Accessibility: Mediacom endeavors to make careers site accessible. For accessibility concerns, contact 845-443-2408.
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Broadband Specialist IV, Maintenance Overview
Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people. The company aims to bridge the digital divide with faster, more reliable internet, expanded digital and HD TV options, and enhanced home security and phone service. Mediacom seeks talented professionals to join its growing team and tackle challenges in delivering high-tech entertainment, communications, and internet products to the communities served. Position Responsibilities
Conduct system tests such as signal/noise, signal/hum, summation sweep, chart recording, return loss bridge, including monthly, semi-annual and annual tests; RF knowledge/troubleshooting; sweep & balance HFC plant. Set trunk levels, set-up and change out trunk amplifiers, calculate signal level losses in cable and equipment for trunk lines and distribution lines. Install electronics and make power connections; maintain power supplies. Properly use, store and maintain all test equipment used in system. Assume full responsibility for troubleshooting and repair of the coaxial and fiber distribution system. Prepare estimates for projects, providing bill of materials. Work with connectors, fasteners and wire and uses hand tools; splices coax & fiber. May perform all duties of Broadband Specialist I-V, Technical Operations descriptions. Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed. Lift and carry loads up to 100lbs (including line ladder); work within limited confines, such as crawl spaces. Perform other duties such as clean-up and salvage of wrecked out materials; provide general assistance to other employees as directed. On-call duty may be required; other functions that may be assigned. Perform installations and changes of service, while adhering to applicable codes, requirements, guidelines, company procedures and safe work practices to provide an outstanding customer experience. Position Requirements
High school diploma or GED required; Associates degree preferred. Valid driver’s license; satisfactory driving record required. Minimum of 6 months’ time spent as Broadband Specialist III or 5+ years’ equivalent cable technician experience. 18 months tenure as a Mediacom BBS III or equivalent experience. Knowledge of all Broadband Specialist I-III responsibilities, basic commercial installs, business phone and service calls along with Digital Home. Knowledge of HFC plant, installs and service calls. Knowledge of Commercial Fiber PRI and Managed Voice installation and trouble shooting. Advanced level of mechanical skills for splicing. Ability to interact and communicate with customers and co-workers. Ability to work in high or tight spaces. Ability to work in all weather conditions and at various heights. Ability to work flexible work hours, including evenings, weekends, holidays and overtime as required. Ability to trouble shoot customer premise equipment and cable issues. Physical Requirements
Strenuous – Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools. Benefits
Company provided vehicle and gas card Paid on the job training and opportunity to promote quickly Company provided tools, tablet, and phone Health, vision, and dental insurance Paid vacation, holidays and flex paid time off 401K with generous company match Pay increases through self-guided training Performance bonus potential Employee discounts on Mediacom services where available; in areas without Mediacom services, internet/cable reimbursement Education Enrichment up to $5,000 per year for qualified employees Company provided uniforms and boots Employee Wellness Program Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries
Telecommunications Get to know us: Mediacom Communications is known by our Mediacom brands, including Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. We serve more than 1.55 million customers in 22 states with a team of over 4,000. Disclaimer: The salary range for this position is $20.60 - $29.50 an hour. When making a job offer, factors such as experience, skills and qualifications are considered. Our Awards: Mediacom has received multiple recognitions including Best Managed Companies awards. Who you are matters here: Mediacom Communications is an Equal Employment Opportunity employer. We prohibit discrimination and harassment based on protected characteristics as outlined by law. Accessibility: Mediacom endeavors to make careers site accessible. For accessibility concerns, contact 845-443-2408.
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