Texas A&M University-Corpus Christi
Academic Support Coordinator
Texas A&M University-Corpus Christi, Corpus Christi, Texas, United States, 78417
Overview
Job Title : Academic Support Coordinator Agency : Texas A&M University - Corpus Christi Department : Center For Academic Student Achievement Proposed Minimum Salary : Commensurate Job Location : Corpus Christi, Texas Job Type : Staff Job Description : TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies. TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities. Learn more information here! Purpose
The Academic Support Coordinator, under general supervision of the Assistant Director of Tutoring & Learning Services (TLS), supports the implementation of peer tutoring, Supplemental Instruction (SI), embedded services, and other academic support services in TLS. In addition, the Academic Support Coordinator supervises and mentors student workers; oversees day-to-day operations related to academic support services; and assists the Assistant Director in maintaining CRLA certification. Responsibilities
Program Management
: 50% Manage day-to-day operations Maintain the schedule and website for peer tutoring and SI Facilitate feedback surveys or other strategies to collect data from students using peer tutoring, SI, or embedded services Support, maintain, and report student visit tracking and session data via TracCloud Contribute to management and oversight of the academic support services budget within TLS Recruitment & Supervision
: 40% Assist the Assistant Director with the recruiting, hiring, and scheduling of all peer tutors and SI leaders Assist the Assistant Director with the training and mentoring of all peer tutors and SI leaders Manage time entries, timesheets, and payroll requirements for all tutors and SI leaders Conduct evaluation of tutors and SI leaders Outreach
: 5% Create and distribute promotional materials to advertise academic support services Promote academic support services on campus Participate in TLS academic support outreach events and activities Participate in student visits and orientation events Host workshops as directed by TLS leadership Other Program Support
: 5% Participate in committees, advisory groups, and work groups as assigned by supervisor Assist the Assistant Director, as needed, with other programs and initiatives in the Tutoring & Learning Services unit Other duties as assigned Qualifications
Bachelor’s degree Two (2) years of experience working in student services at the postsecondary level or related experience Additional education may be considered as a substitution for the minimum experience qualification:
Master’s degree
Intermediate skills using Microsoft Office Suite (Teams, Outlook, Excel, PowerPoint, Word, etc.) Excellent verbal/written communication and interpersonal skills, with the ability to work effectively with individuals from various backgrounds and identities. Preferred Qualifications
Five (5) years or more of related experience in student services at the postsecondary level Experience supervising student employees Experience in tutoring, SI or other academic support programming CRLA-certified and/or CRLA training experience Familiarity with TracCloud/TutorTrac, Workday, or other similar team management systems Ability to prioritize, manage multiple projects, and meet deadlines Strong organizational skills Ability to interpret various forms of data and create reports relevant to academic support Salary is commensurate upon education and/or experience. Benefits
Benefits (rules, policies, eligibility apply) From our generous benefits package and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work. Insurance: Medical Dental & Vision Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account Dual Career Partner Program On-Campus Wellness Opportunities Counseling, Work Life Assistance, Financial Resources, and Legal Resources Tuition Benefits: Public Loan Forgiveness Book scholarships 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply). Retirement: Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP) Voluntary Tax Deferred Account/Deferred Compensation Plan Time Off: 8+ hours of vacation paid time off every month. 8 hours of sick leave time off every month. 8 hours of paid time off for Birthday leave. 12-15 paid holidays each year. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.
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Job Title : Academic Support Coordinator Agency : Texas A&M University - Corpus Christi Department : Center For Academic Student Achievement Proposed Minimum Salary : Commensurate Job Location : Corpus Christi, Texas Job Type : Staff Job Description : TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies. TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities. Learn more information here! Purpose
The Academic Support Coordinator, under general supervision of the Assistant Director of Tutoring & Learning Services (TLS), supports the implementation of peer tutoring, Supplemental Instruction (SI), embedded services, and other academic support services in TLS. In addition, the Academic Support Coordinator supervises and mentors student workers; oversees day-to-day operations related to academic support services; and assists the Assistant Director in maintaining CRLA certification. Responsibilities
Program Management
: 50% Manage day-to-day operations Maintain the schedule and website for peer tutoring and SI Facilitate feedback surveys or other strategies to collect data from students using peer tutoring, SI, or embedded services Support, maintain, and report student visit tracking and session data via TracCloud Contribute to management and oversight of the academic support services budget within TLS Recruitment & Supervision
: 40% Assist the Assistant Director with the recruiting, hiring, and scheduling of all peer tutors and SI leaders Assist the Assistant Director with the training and mentoring of all peer tutors and SI leaders Manage time entries, timesheets, and payroll requirements for all tutors and SI leaders Conduct evaluation of tutors and SI leaders Outreach
: 5% Create and distribute promotional materials to advertise academic support services Promote academic support services on campus Participate in TLS academic support outreach events and activities Participate in student visits and orientation events Host workshops as directed by TLS leadership Other Program Support
: 5% Participate in committees, advisory groups, and work groups as assigned by supervisor Assist the Assistant Director, as needed, with other programs and initiatives in the Tutoring & Learning Services unit Other duties as assigned Qualifications
Bachelor’s degree Two (2) years of experience working in student services at the postsecondary level or related experience Additional education may be considered as a substitution for the minimum experience qualification:
Master’s degree
Intermediate skills using Microsoft Office Suite (Teams, Outlook, Excel, PowerPoint, Word, etc.) Excellent verbal/written communication and interpersonal skills, with the ability to work effectively with individuals from various backgrounds and identities. Preferred Qualifications
Five (5) years or more of related experience in student services at the postsecondary level Experience supervising student employees Experience in tutoring, SI or other academic support programming CRLA-certified and/or CRLA training experience Familiarity with TracCloud/TutorTrac, Workday, or other similar team management systems Ability to prioritize, manage multiple projects, and meet deadlines Strong organizational skills Ability to interpret various forms of data and create reports relevant to academic support Salary is commensurate upon education and/or experience. Benefits
Benefits (rules, policies, eligibility apply) From our generous benefits package and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work. Insurance: Medical Dental & Vision Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account Dual Career Partner Program On-Campus Wellness Opportunities Counseling, Work Life Assistance, Financial Resources, and Legal Resources Tuition Benefits: Public Loan Forgiveness Book scholarships 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply). Retirement: Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP) Voluntary Tax Deferred Account/Deferred Compensation Plan Time Off: 8+ hours of vacation paid time off every month. 8 hours of sick leave time off every month. 8 hours of paid time off for Birthday leave. 12-15 paid holidays each year. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.
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