Carolina Handling
Field Service Technician/Mechanic
Carolina Handling, Garner, North Carolina, United States, 27529
Field Technician – Material Handling
Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including…
Consulting
Material Handling Equipment, Parts, and Service
Automated Mobile Robots
Vision guided vehicles and automated guided vehicles
High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems
WMS/WES/WCS solutions and Software
Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation
Telematics
Job Summary Our Field Technicians are a big reason why we have such an outstanding reputation in the material handling industry. Along with expertly servicing lift trucks and vehicles, Carolina Handling Technicians are often the main point of contact for our customers. Whether you’re an experienced mechanic or simply interested in changing career paths, we can help you reach the next level.
Responsibilities
Troubleshooting: Identify and diagnose electro‑mechanical problems with equipment, perform installations and repairs as needed.
Customer Interaction: Interact directly with customers to understand concerns, recommend actions, and ensure satisfaction.
Professionalism: Represent the company positively and deliver superior customer service.
Repair Work: Execute repairs efficiently and effectively.
Scheduled Maintenance: Perform scheduled maintenance tasks and proactively address repairs identified during checks.
Inventory Management: Keep track of parts and supplies inventory in your service van.
Van Maintenance: Keep the service van properly maintained and stocked.
Safety Compliance: Adhere to safety and housekeeping guidelines when performing repairs at customer sites.
Perform any other duties as assigned to support the company's overall operations.
Requirements All potential hires are subject to pre‑employment checks which include background checks, drug screenings, and motor vehicle record checks.
Valid driver's license with a clean driving record.
High school diploma or equivalent.
1‑3 years of equivalent education, training, and experience in a related field such as maintenance, repair, or installation.
Solid understanding of mechanical, electrical, hydraulics, and electronic systems; ability to read schematics and technical manuals.
What You’ll Need For Success
Interpersonal Skills: Communicate effectively with customers and simplify technical concepts.
Problem‑Solving: Analyze issues promptly, identify root causes, and implement solutions.
Attention to Detail: Ensure accuracy in work to maintain equipment safety and efficiency.
Time Management: Prioritize tasks efficiently and respond promptly to customer requests.
Industry Awareness: Stay updated on industry advancements and product availability.
Equipment Operation: Safely operate tools and equipment used in maintenance and repair work.
Physical Stamina: Perform manual labor, lift heavy equipment, and work in diverse environments.
Benefits Of Joining The Team Benefits Built For YOU! At Carolina Handling, taking care of Associates is our utmost priority. We provide a comprehensive benefit program to protect your health, your family, and your life.
Health Benefits
Medical, Dental and Vision Insurance, Prescription Drug Plan.
Financial And Tax‑Saving Benefits
Company‑paid Disability, Life and AD&D Insurance; 401(k) plan with company match and profit sharing; Flexible Spending Accounts; Health Savings Account; Dependent Care Account.
Additional Benefits
Critical Illness, Legal Services, Identity Theft Protection, Pet Insurance.
Company Benefits
Paid Time Off, Employee Assistance Program, Tuition Reimbursement, Milestone & Anniversary Gifts, Philanthropy / Corporate Contributions, Associate Giving Fund, Discount Programs.
Comprehensive Perks Package
Company‑Provided Vehicle: Field technicians receive a service van, including fuel card and maintenance coverage.
Comprehensive Tool Kit: All essential tools, equipment and safety gear.
Annual Uniform & Boot Allowance
Growth and Development: Training programs in classroom and shop.
Paid On‑the‑Job Training
Opportunity for Increased Income: Uncapped overtime hours.
Career Growth and Advancement: Internal mobility, mentorship, leadership development.
Company‑sponsored social events and team‑building activities.
Employee recognition program.
Physical Requirements & Working Conditions Heavy work involving operation of machinery, power tools, motor vehicles, and heavy equipment. Tasks may require walking, sitting, climbing, stooping, kneeling, crouching, crawling and transitioning between work sites. Must frequently lift up to 50 lb, handle up to 25 lb constantly, and occasionally up to 100 lb. Manual dexterity and vision are essential. Work may involve exposure to oil, grease, dirt, extreme temperatures, vibration, chemicals and electric shock. Noise can be moderate to high.
Travel and Schedule Requirements The position requires daily travel to customer sites and occasional overnight travel. Work hours may include overtime, shift work, on‑call duty, weekends, and holidays.
Equal Opportunity Employer Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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Consulting
Material Handling Equipment, Parts, and Service
Automated Mobile Robots
Vision guided vehicles and automated guided vehicles
High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems
WMS/WES/WCS solutions and Software
Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation
Telematics
Job Summary Our Field Technicians are a big reason why we have such an outstanding reputation in the material handling industry. Along with expertly servicing lift trucks and vehicles, Carolina Handling Technicians are often the main point of contact for our customers. Whether you’re an experienced mechanic or simply interested in changing career paths, we can help you reach the next level.
Responsibilities
Troubleshooting: Identify and diagnose electro‑mechanical problems with equipment, perform installations and repairs as needed.
Customer Interaction: Interact directly with customers to understand concerns, recommend actions, and ensure satisfaction.
Professionalism: Represent the company positively and deliver superior customer service.
Repair Work: Execute repairs efficiently and effectively.
Scheduled Maintenance: Perform scheduled maintenance tasks and proactively address repairs identified during checks.
Inventory Management: Keep track of parts and supplies inventory in your service van.
Van Maintenance: Keep the service van properly maintained and stocked.
Safety Compliance: Adhere to safety and housekeeping guidelines when performing repairs at customer sites.
Perform any other duties as assigned to support the company's overall operations.
Requirements All potential hires are subject to pre‑employment checks which include background checks, drug screenings, and motor vehicle record checks.
Valid driver's license with a clean driving record.
High school diploma or equivalent.
1‑3 years of equivalent education, training, and experience in a related field such as maintenance, repair, or installation.
Solid understanding of mechanical, electrical, hydraulics, and electronic systems; ability to read schematics and technical manuals.
What You’ll Need For Success
Interpersonal Skills: Communicate effectively with customers and simplify technical concepts.
Problem‑Solving: Analyze issues promptly, identify root causes, and implement solutions.
Attention to Detail: Ensure accuracy in work to maintain equipment safety and efficiency.
Time Management: Prioritize tasks efficiently and respond promptly to customer requests.
Industry Awareness: Stay updated on industry advancements and product availability.
Equipment Operation: Safely operate tools and equipment used in maintenance and repair work.
Physical Stamina: Perform manual labor, lift heavy equipment, and work in diverse environments.
Benefits Of Joining The Team Benefits Built For YOU! At Carolina Handling, taking care of Associates is our utmost priority. We provide a comprehensive benefit program to protect your health, your family, and your life.
Health Benefits
Medical, Dental and Vision Insurance, Prescription Drug Plan.
Financial And Tax‑Saving Benefits
Company‑paid Disability, Life and AD&D Insurance; 401(k) plan with company match and profit sharing; Flexible Spending Accounts; Health Savings Account; Dependent Care Account.
Additional Benefits
Critical Illness, Legal Services, Identity Theft Protection, Pet Insurance.
Company Benefits
Paid Time Off, Employee Assistance Program, Tuition Reimbursement, Milestone & Anniversary Gifts, Philanthropy / Corporate Contributions, Associate Giving Fund, Discount Programs.
Comprehensive Perks Package
Company‑Provided Vehicle: Field technicians receive a service van, including fuel card and maintenance coverage.
Comprehensive Tool Kit: All essential tools, equipment and safety gear.
Annual Uniform & Boot Allowance
Growth and Development: Training programs in classroom and shop.
Paid On‑the‑Job Training
Opportunity for Increased Income: Uncapped overtime hours.
Career Growth and Advancement: Internal mobility, mentorship, leadership development.
Company‑sponsored social events and team‑building activities.
Employee recognition program.
Physical Requirements & Working Conditions Heavy work involving operation of machinery, power tools, motor vehicles, and heavy equipment. Tasks may require walking, sitting, climbing, stooping, kneeling, crouching, crawling and transitioning between work sites. Must frequently lift up to 50 lb, handle up to 25 lb constantly, and occasionally up to 100 lb. Manual dexterity and vision are essential. Work may involve exposure to oil, grease, dirt, extreme temperatures, vibration, chemicals and electric shock. Noise can be moderate to high.
Travel and Schedule Requirements The position requires daily travel to customer sites and occasional overnight travel. Work hours may include overtime, shift work, on‑call duty, weekends, and holidays.
Equal Opportunity Employer Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
#J-18808-Ljbffr