Bravas
About BRAVAS
At BRAVAS, we transform homes into extraordinary living experiences. As the nation’s #1 luxury technology integrator, we design and deliver premium solutions—lighting, shades, A/V, networking, home automation, and more—that make life effortless, beautiful, and connected.
We partner with homeowners, architects, builders, and designers on some of the most spectacular homes in the country. And we’re growing.
The Role We’re looking for a Service Technician to join our team and deliver exceptional client experiences through expert service, troubleshooting, and system maintenance.
In this role, you’ll be responsible for diagnosing, repairing, and supporting smart home systems across our luxury residential projects. You’ll work with products such as Control4, Lutron, Savant, and Crestron, ensuring that every system you touch performs flawlessly and every client interaction reflects the BRAVAS standard of excellence.
This is a hands‑on, client‑facing position where technical expertise, professionalism, and attention to detail are key to success.
What You’ll Do
Diagnose and resolve issues with installed systems, including Control4, Lutron Homeworks, Savant, and Crestron
Configure, program, and troubleshoot networks, control systems, A/V, and surveillance equipment
Utilize remote access tools to repair and stabilize network‑based systems
Set up remote monitoring platforms and enroll clients in appropriate support plans
Coordinate with the Service Manager to track, document, and resolve recurring service issues
Communicate effectively with manufacturer tech support when necessary
Manage part replacements, track orders, and ensure timely completion of repairs
Identify opportunities for system upgrades or replacements and share recommendations with the team
Deliver exceptional client service, training, and support in person and remotely
Maintain accurate records of work orders, time entries, and job costing
Participate in on‑call rotation as assigned
Maintain company tools, vehicles, and assets responsibly
Protect client privacy and uphold the integrity of home and network security at all times
What You Bring
2+ years of experience in residential A/V or smart home system installation or service preferred
Strong understanding of A/V, security, lighting, and home automation systems (Control4, Lutron, Savant, Crestron, DSC, Clare)
Ability to read and interpret home schematics, plans, and CAD drawings
Solid troubleshooting skills and comfort working independently in client environments
Strong communication and client service skills with a professional demeanor
Basic computer skills and ability to quickly learn job management software
Valid driver’s license and clean driving record
Ability to pass a background check; security license preferred
Physical Requirements
Ability to lift and carry up to 60 lbs
Comfortable working on ladders and in confined spaces
Ability to stand, stoop, and bend for extended periods
Willingness to work in varying indoor and outdoor conditions
Why You’ll Love Working Here
Work on some of the most spectacular homes in the country
Join a collaborative, supportive team that values both professionalism and fun
Competitive pay + bonus opportunities
Medical, dental, vision, HSA/FSA, 401(k), PTO, and paid holidays
Ready to Bring Luxury to Life? If you’re passionate about design, driven to exceed goals, and eager to shape the future of luxury smart homes, we’d love to meet you. Apply today and let’s create extraordinary experiences together.
#J-18808-Ljbffr
We partner with homeowners, architects, builders, and designers on some of the most spectacular homes in the country. And we’re growing.
The Role We’re looking for a Service Technician to join our team and deliver exceptional client experiences through expert service, troubleshooting, and system maintenance.
In this role, you’ll be responsible for diagnosing, repairing, and supporting smart home systems across our luxury residential projects. You’ll work with products such as Control4, Lutron, Savant, and Crestron, ensuring that every system you touch performs flawlessly and every client interaction reflects the BRAVAS standard of excellence.
This is a hands‑on, client‑facing position where technical expertise, professionalism, and attention to detail are key to success.
What You’ll Do
Diagnose and resolve issues with installed systems, including Control4, Lutron Homeworks, Savant, and Crestron
Configure, program, and troubleshoot networks, control systems, A/V, and surveillance equipment
Utilize remote access tools to repair and stabilize network‑based systems
Set up remote monitoring platforms and enroll clients in appropriate support plans
Coordinate with the Service Manager to track, document, and resolve recurring service issues
Communicate effectively with manufacturer tech support when necessary
Manage part replacements, track orders, and ensure timely completion of repairs
Identify opportunities for system upgrades or replacements and share recommendations with the team
Deliver exceptional client service, training, and support in person and remotely
Maintain accurate records of work orders, time entries, and job costing
Participate in on‑call rotation as assigned
Maintain company tools, vehicles, and assets responsibly
Protect client privacy and uphold the integrity of home and network security at all times
What You Bring
2+ years of experience in residential A/V or smart home system installation or service preferred
Strong understanding of A/V, security, lighting, and home automation systems (Control4, Lutron, Savant, Crestron, DSC, Clare)
Ability to read and interpret home schematics, plans, and CAD drawings
Solid troubleshooting skills and comfort working independently in client environments
Strong communication and client service skills with a professional demeanor
Basic computer skills and ability to quickly learn job management software
Valid driver’s license and clean driving record
Ability to pass a background check; security license preferred
Physical Requirements
Ability to lift and carry up to 60 lbs
Comfortable working on ladders and in confined spaces
Ability to stand, stoop, and bend for extended periods
Willingness to work in varying indoor and outdoor conditions
Why You’ll Love Working Here
Work on some of the most spectacular homes in the country
Join a collaborative, supportive team that values both professionalism and fun
Competitive pay + bonus opportunities
Medical, dental, vision, HSA/FSA, 401(k), PTO, and paid holidays
Ready to Bring Luxury to Life? If you’re passionate about design, driven to exceed goals, and eager to shape the future of luxury smart homes, we’d love to meet you. Apply today and let’s create extraordinary experiences together.
#J-18808-Ljbffr